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Return Policy

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LAST VERIFIED 2026-10-01

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You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. A restocking fee of $50 (plus any applicable taxes) applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device at a non-Verizon owned/operated retail location (Authorized Retailer), that location may have its own return/exchange policy which governs the acceptance of device returns and exchanges. Retain and review your…

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