Wordwall Terms of Use
Wordwall renamed its "Price Testing" section to "Pricing and Taxes" and added two new clauses about taxes. Prices shown don't include taxes, and taxes get added at checkout based on where you live. Taxes also apply to every renewal, and the tax rate can change between payments — so the total you're charged for a renewal may be higher than what you paid the first time. Wordwall says a tax change doesn't count as a price change, which means they don't have to give you notice about it. The effective date moved from 12 December 2025 to 12 August 2026.
Your renewal charge can go up without it counting as a price increase
Wordwall now says that if the tax in your area changes, your renewal bill changes too — and they don't consider that a price change. That wording matters: any notice or consent rules that would normally apply to a price increase won't kick in for a tax change. So the amount taken from your card on renewal can be higher than last time with no warning. The underlying tax is set by your government, not by Wordwall, which limits how much extra they can take this way, but you still bear the difference.
“Taxes are applied to every payment, including renewals, based on the rules in your location at the time. This means the tax on a renewal may differ from your first payment, changing the total charged. A change in tax is not a change to the price.”
What you can do — Check the exact total on your renewal receipt rather than assuming it matches your first payment, and cancel before the renewal date if the new total isn't worth it to you.
Advertised prices don't include tax
The price you see while browsing plans is now explicitly before tax. The real amount you pay only shows up at checkout, so the plan may cost more than the headline figure suggested — how much more depends on where you live.
“Prices exclude applicable taxes unless stated otherwise. We may add any taxes required by the law in your location, calculated at checkout.”
What you can do — Read the final total on the checkout page before confirming payment, not the price on the plans page.
| 1 | Effective date: 12 December 2025 | |
| 1 | Effective date: 12 August 2026 | |
± CHANGEDEffective date updated The date these terms take effect changed from 12 December 2025 to 12 August 2026. | ||
| 2 | 2 | |
| 3 | 3 | - * * |
| 4 | 4 | |
| 5 | 5 | ## 1\. Your relationship with Wordwall |
| 6 | 6 | |
| 7 | 7 | 1.1 Your use of the Wordwall website at wordwall.net (the "Website") and any Wordwall products, channels, software, data feeds and services, provided to you on or from or through the Website by Wordwall (collectively the "Service"). "Wordwall" means Visual Education Ltd., a company registered in England and Wales under company number: 05900439. Wordwall can be contacted by: |
| 231 | 231 | 15.1 If we restrict access to any content you generate or upload to or share on our service in a way that breaches these Terms, you have a right to bring a claim against us for breach of contract. |
| 232 | 232 | |
| 233 | 233 | ## 16\. Your rights to claim against us if we suspend or ban your use of our service |
| 234 | 234 | |
| 235 | 235 | 16.1 If we suspend or ban you from using our service in a way that breaches these Terms, you have a right to bring a claim against us for breach of contract. |
| 236 | 236 | |
| 237 | ## 17\. Price Testing | |
| 237 | ## 17\. Pricing and Taxes | |
± CHANGEDSection 17 renamed from "Price Testing" to "Pricing and Taxes" The section heading was broadened to cover taxes as well as price testing. The price testing clause itself (17.1) is unchanged. | ||
| 238 | 238 | |
| 239 | 239 | 17.1 You acknowledge that your experience of our Service and its pricing may differ from that of other users as part of our ongoing price testing which we carry out to improve our Service. |
| 240 | 240 | |
| 241 | 17.2 Prices exclude applicable taxes unless stated otherwise. We may add any taxes required by the law in your location, calculated at checkout. | |
+ ADDEDPrices now stated as excluding tax New clause says the prices you see don't include tax. Wordwall adds whatever tax your location requires, and you only see the final amount at checkout. | ||
| 242 | ||
| 243 | 17.3 Taxes are applied to every payment, including renewals, based on the rules in your location at the time. This means the tax on a renewal may differ from your first payment, changing the total charged. A change in tax is not a change to the price. | |
+ ADDEDTax added to every renewal, and can change between payments New clause says tax is charged on every payment including renewals, using the tax rules in place at that time. If tax rates change, your renewal total can be different from your first payment. Wordwall states this is not treated as a price change. | ||
| 244 | ||
| 241 | 245 | ## 18\. Rights you licence |
| 242 | 246 | |
| 243 | 247 | 18.1 When you upload or post Content to Wordwall, you grant: |
| 244 | 248 | |
| 245 | 249 | 18.1.1 to Wordwall, a worldwide, non-exclusive, royalty-free, transferable licence (with right to sub-licence) to use, reproduce, distribute, prepare derivative works of, display, and perform that Content in connection with the provision of the Service and otherwise in connection with the provision of the Service and Wordwall's business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels; |
| 246 | 250 | |