Privacy Policy
Valnet added a new section to its Privacy Policy disclosing that it now tracks email opens and clicks using tracking pixels and links, collecting your email address, the campaign/link you interacted with, timestamps, and sometimes your IP address and device information. This data is used to decide who keeps receiving emails and to infer your approximate location and device type for targeted content like country-specific contests or ads. The policy states this data is not sold or shared with outside companies for their own use. The 'Last Updated' date was also refreshed.
New email tracking pixels and click tracking
Valnet now tracks whether and when you open its emails and click links inside them, using invisible tracking pixels and tagged links. It can also collect your IP address and device information from these interactions and use that to guess your country and device type in order to target you with specific content, contests, or ads. This is a new form of behavioral tracking that wasn't disclosed before. While Valnet says it won't hand this data to outside companies, it's still a meaningful expansion of what's being watched about your email activity.
“collected through a tracking pixel (for opens) and tracking links (for clicks) embedded in our email communications”
What you can do — If you don't want to be tracked, avoid opening marketing emails or clicking links in them, or unsubscribe from Valnet's newsletters. You can also contact Valnet to withdraw consent or request deletion of this tracking data, as described in the policy's 'Your Rights' section.
| 1 | Last Updated: December 29, 2025 | |
| 1 | Last Updated: September 9, 2026 | |
± CHANGEDPolicy date updated The 'Last Updated' date changed from December 29, 2025 to September 9, 2026, reflecting the date of this revision. | ||
| 2 | 2 | |
| 3 | 3 | This **Privacy Policy** explains how Valnet Inc., a corporation incorporated under the laws of Canada, having its head office at 7405 Transcanada Highway, Suite 100, Saint-Laurent, Quebec H4T 1Z2, and/or its subsidiaries (collectively "**Valnet** ", " **us** " or "**we**"), collects, uses and protects your personal information, which we may collect from you or that you may provide when you visit any of our websites, including [https://www.valnetinc.com/](https://www.valnetinc.com/) and other digital properties that link to this Privacy Policy (our "**Website(s)**") or otherwise use our Website(s) or applications (collectively referred to as services the "**Services**"). |
| 4 | 4 | |
| 5 | 5 | This Privacy Policy **does not apply to** : |
| 6 | 6 | |
| 7 | 7 | - Information we may collect from you offline; or information collected by any third-party, including through any application or content (including advertising) that may link to or be accessible from or through the Websites. |
| 75 | 75 | | |
| 76 | 76 | | **Inferences drawn from other personal information.** | Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | We may generate inferences based on your interactions with our Services. These inferences may reflect preferences, interests, or trends in how you use and engage with our content. Please note that such inferences are drawn solely from behavioral information (e.g., website activity, usage patterns) and not from other categories of Personal Information. | We share this information with third-party service providers, analytics, advertising and marketing partners, our affiliates, and otherwise as might be required for legal or regulatory purposes. |
| 77 | 77 | |
| 78 | 78 | For more detailed information please see section "Sharing Your Personal Information" below. |
| 79 | 79 | |
| 80 | 80 | | |
| 81 | | **Email engagement and tracking data.** | Your email address associated with the specific newsletter campaign and link you opened or clicked, the date and time of that interaction, and, in some cases, the IP address and device information (user agent) associated with that interaction, collected through a tracking pixel (for opens) and tracking links (for clicks) embedded in our email communications. | We use this information to understand engagement with our email communications and to determine which subscribers receive future sends, including prioritizing subscribers who are actively engaging with our emails. Where IP address and device information are collected, we also use them to infer your approximate country and device type for country and device-based targeting, for example, country-specific contests or advertising campaigns. This information is retained only as long as necessary for these purposes. | We do not share this information with third parties for their own use. It is processed internally and by our email-sending service provider solely to deliver our email communications to you. For more detailed information, including how to withdraw consent or request access to or deletion of this data, please see the sections "Your Rights" and "Sharing Your Personal Information" below. | | |
| 81 | 82 | |
| 82 | 83 | ##### 2\. HOW WE COLLECT PERSONAL INFORMATION |
| 83 | 84 | |
| 84 | 85 | The Services may collect information from users and users' devices as follows: |
| 85 | 86 | |
| 86 | 87 | **Directly from You**. For example, when you sign up for a newsletter, participate in polls, or contests, we may collect certain information from you, including your name, email address, and date of birth. |
ALSO IN THIS CHANGE, NOT TIED TO ONE LINE
- + ADDEDNew disclosure: email tracking pixels and click tracking
Valnet added a new entry describing that it collects data on when you open or click links in its email newsletters, using a hidden tracking pixel and tracking links. This includes your email address, which campaign/link you interacted with, the date and time, and sometimes your IP address and device type. The company says this is used to measure engagement, decide who continues receiving emails, and estimate your country and device type to show location- or device-based content like contests or ads. It states this data isn't shared with outside companies for their own purposes, only used internally and by its email-sending vendor, and is kept only as long as needed.
Email engagement and tracking data. | Your email address associated with the specific newsletter campaign and link you opened or clicked, the date and time of that interaction, and, in some cases, the IP address and device information (user agent) associated with that interaction, collected through a tracking pixel (for opens) and tracking links (for clicks) embedded in our email communications.