| 1 | | ### OUR PRIVACY POLICY WAS UPDATED ON AUGUST 25, 2026 |
| 1 | ### OUR PRIVACY POLICY WAS UPDATED ON SEPTEMBER 22, 2026 |
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| 3 | 3 | ##### Privacy Policy of Ubiquiti Inc. |
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| 5 | 5 | This Privacy Policy (the "Policy") describes how Ubiquiti Inc. and its subsidiaries and affiliates ("we", "us", "our") collect and use personal and other information through our 1) websites located at [www.ui.com](https://www.ui.com/), and their sub-domains and any other websites hosted by us (collectively the "Sites"), (2) services or software accessible or downloadable through the Sites ("Web Apps"), (3) software that may be downloaded to your smartphone or tablet to access services ("Mobile Apps"), (4) software ("Firmware") that is installed on Ubiquiti hardware products ("Products") and (5) subscription services, including services that can be accessed using the Sites, Web Apps and Mobile Apps ("Subscription Services"). The term "Services" means the Sites, Web Apps, Mobile Apps, Firmware, Subscription Services and Products. The term "you" or "your" as used in this Policy, means any person or entity who accesses or uses the Services. |
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| 7 | 7 | PLEASE READ THIS POLICY CAREFULLY. BY USING, ACCESSING OR DOWNLOADING ANY OF OUR SERVICES, YOU ACCEPT AND AGREE TO THE PRACTICES DESCRIBED IN THIS POLICY, ON BEHALF OF YOURSELF AND ALL PERSONS AND BUSINESSES FOR WHOM YOU ARE REPRESENTING. |
| 23 | 23 | - If you are an individual in the United Kingdom, the European Economic Area, or another relevant jurisdiction, we collect and process Personally Identifiable Information about you where we have a legal basis or bases for doing so under applicable laws. The legal bases depend on the Services that you use or access, how such Services are used or accessed, and how you choose to interact and communicate with the Services. We will normally collect Personally Identifiable Information from you (i) where we need the Personally Identifiable Information to perform a contract with you or provide you with products, services and related support, (ii) where the processing is in our legitimate interests and not overridden by your rights, (iii) where we have your consent to do so or (iv) where we need to comply with legal obligations. In some cases, we may also have a legal obligation to collect Personally Identifiable Information from you or may otherwise need the Personally Identifiable Information to protect your vital interests or those of another person. |
| 24 | 24 | - How We May Disclose Information. We may disclose the information we collect related to the Services as follows: |
| 25 | 25 | - Usage Data. We may provide Usage Data to our customers in connection with the Services which those customers use. For example, our customers may include your network providers or operators and we may disclose Usage Data to these customers in connection with the products and devices that are deployed over these customers' networks. The treatment of Usage Data by these third-parties is subject to their own privacy policies, and not this one. We are not responsible for the content or privacy and security practices and policies of those third parties. |
| 26 | 26 | - Aggregate or De-identified Data. We may share Non-Personally Identifiable Information, including Usage Data (such as anonymous or aggregate user usage data, referring/exit pages and URLs, platform types, etc.), with certain third-parties to assist such third-parties in understanding the usage patterns for certain content, services and/or functionality with respect to our Services. We may also share aggregate or de-identified information about users with third-parties for marketing, research, or similar purposes. |
| 27 | 27 | - Business Transfers. If we are acquired by or merged with another company, or if substantially all of the assets of one of our business activities are transferred to another company, we may transfer the information we have collected from you to the other company. |
| 28 | 28 | - Third Party Service Providers. We may disclose certain User Information to third party vendors, service providers, contractors or agents (collectively, "Third Party Processors") who perform functions on our behalf (e.g., vendors that help us with delivering Services to you, maintaining our Sites, providing technical operations such as analytics, database monitoring, data storage and hosting services, providing customer support, analyzing the Services, sending marketing and other communications, or for other legitimate business purposes). You may request the list of Third Party Processors for your Service by contacting us in writing using the contact information in Section 15 below. These Third Party Processors may access, process or store Personally Identifiable Information in the USA and elsewhere in the course of providing these services but based on our instructions only. If we receive Personally Identifiable Information subject to our certification under the EU-US Data Privacy Framework ("EU-U.S. DPF") and the UK Extension to the EU-U.S. DPF as set forth by the U.S. Department of Commerce (collectively, the "DPF") and then transfer it to a Third Party Provider acting as an agent on our behalf, we have certain liability under the DPF if both (i) the agent processes the personal data in a manner inconsistent with the DPF and (ii) we are responsible for the event giving rise to the damage. |
| 29 | | - Other Disclosures. We may also disclose User Information (1) if required to do so by law, or in the good-faith belief that such action is in compliance with applicable laws (including, without limitation, copyright laws) or in response to a court order, subpoena, legal process, search warrant or request by a public authority, including to meet national security or law enforcement requirements; (2) if we believe, in good faith, such action is appropriate or necessary to enforce our Terms of Service or any terms applicable to specific Services, exercise our legal rights, take precautions against liability, to investigate and defend ourselves against any claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our Services, and to protect the rights, property, or personal safety of us, our users or others; (3) to any parent company, affiliated entity, or other entity controlled by, controlling, or under common control with, us (in which case, we will require such entities to honor this Policy); or (4) as otherwise described herein. |
| 29 | - Other Disclosures. We may also disclose User Information (1) if required to do so by law, or in the good-faith belief that such action is in compliance with applicable laws (including, without limitation, copyright laws) or in response to a court order, subpoena, legal process, search warrant or request by a public authority, including to meet national security or law enforcement requirements; (2) if we believe, in good faith, such action is appropriate or necessary to enforce our Terms of Service or any terms applicable to specific Services, exercise our legal rights, take precautions against liability, to investigate and defend ourselves against any claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our Services, and to protect the rights, property, or personal safety of us, our users or others; (3) to any parent company, affiliated entity, or other entity controlled by, controlling, or under common control with, us (in which case, we will require such entities to honor this Policy); (4) To process, fulfill, and deliver store orders, we may share the personal data necessary for that purpose with logistics, fulfillment, shipping, and delivery providers acting on our behalf. This may include the purchaser's or recipient's name, delivery address, contact details, and order information. Those providers may process the information in countries where they operate, subject to our instructions and appropriate safeguards where required by applicable law; or (5) as otherwise described herein.. |
| 30 | 30 | - Public Information. Please note that if you choose to share information about yourself in any discussion forum or public areas of our Services (e.g., the Ubiquiti Community Forum) we consider that information to be public information. Any personal information that you include in any content submitted or posted when using the public areas of our Services can be viewed by the general public, so please consider this before submitting any such information or content. You are solely responsible for any information, including any Personally Identifiable Information, you disclose on the discussion or public areas of our Services, and any use of such information by any third-parties regardless of whether you permitted or did not permit such use. We cannot control how others use the information that you post to public areas of our Services and we may not be able to remove your Personally Identifiable Information and comments. |
| 31 | 31 | - Cookies and Other Tracking Technology. We may use cookies, web beacons, JavaScript and similar technology in connection with your use of some of our Services, including our Sites, Web Apps and Mobile Apps, to collect Usage Data and other analytics data. We may also permit third-parties to use cookies and other tracking technologies to collect usage and analytics data on our Sites, Web Apps and Mobile Apps. In addition, some of our Services may use analytic software (which may be provided by third-parties) to collect further Usage Data regarding the usage patterns of our users. We may combine Usage Data with the other information we collect (including Personally Identifiable Information), which could enable us to trace Usage Data to an individual user. |
| 32 | 32 | - Cookies. Cookies are alphanumeric identifiers that are transferred to your computer's hard drive through your web browser for record-keeping purposes. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them. The "Help" portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable or delete cookies altogether. Some features of the Services may not function with cookies disabled. |
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| 34 | 34 | Cookies are grouped into four categories: |
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