T-Mobile T-Mobile Privacy Notice changes — dated 2026-06-26

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- **Deletion.** You may request that we delete your personal data. Note that in many situations we must keep some of your personal data for our business purposes, like providing service to you, detecting security problems, or complying with our legal obligations.

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- **Marketing emails or texts.** You can adjust your marketing communication preferences in our [**Privacy Dashboard**](https://www.t-mobile.com/privacy-center/dashboard). To learn more, read the [**Your marketing preferences**](https://www.t-mobile.com/privacy-center/education/marketing-preferences.html) article.

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- **Do Not Sell or Share.** You may opt out of having your data sold or shared by us, which includes having it used for targeted advertising or for third parties to use for direct marketing or similar uses, by going to our [**Privacy Dashboard**](https://www.t-mobile.com/privacy-center/dashboard) or using the "Do Not Share or Sell My Personal Information" link on our websites or apps. If you've opted in to our Personalized Ads and Offers or Tailored Offers and Ads programs, you may also need to withdraw your consent via the Privacy Dashboard to be removed from those programs. We recognize the Global Privacy Control (GPC) signal broadcast from certain web browsers as an opt-out request, but we don't recognize the "do not track" signal because there isn't a universal standard for how to apply it. Read our [**Do Not Sell or Share My Personal Information**](https://www.t-mobile.com/privacy-center/education/do-not-sell.html) article for more information.

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- **Fraud & identity theft protection.** You may opt out of having your data shared with third parties for the purposes of detecting and protecting against fraud, identity theft, and other unauthorized transactions, by going to our [**Privacy Dashboard**](https://www.t-mobile.com/privacy-center/dashboard).

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- **Sharing certain financial information.** If we use your data to manage financial offerings, like device financing or postpaid service, you can tell us not to share certain personal information from those financial products, which may include your payment history and account balances. Make your privacy choices using our [**Privacy Dashboard**](https://www.t-mobile.com/privacy-center/dashboard). See our [**Financial Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/financial-privacy-notice) for more information.

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- **Profiling and automated decisions.** You can tell us not to use your personal data for certain kinds of "profiling" that we might do in the future by visiting our [**Privacy Dashboard**](https://www.t-mobile.com/privacy-center/dashboard) to opt out. "Profiling" is a specific type of activity under certain privacy laws and generally refers to the automated processing of personal data to evaluate, analyze, or predict certain personal aspects about your performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements. You can opt out of having profiling used for future decisions that produce legal or similarly significant effects on you.

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- **Privacy Dashboard.** If we use your information based on your consent, you can withdraw that consent at any time and manage and limit how we use your data through the tools we make available-such as your [**Privacy Dashboard**](https://www.t-mobile.com/privacy-center/dashboard) or device settings. If you withdraw your consent, we will stop using your data for that purpose.

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- **How to raise a concern or file a complaint.** If you have a question or concern about how we handle your personal data, you can contact us anytime using the information in the Contact Us section. Depending on where you live, you may have the right to contact a local regulatory or government authority to address any unresolved concerns.

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These choices may not apply in every circumstance. In some cases, we might limit or deny your request because the law allows or requires us to do so. We might also deny your request if we can't verify who you are. We won't discriminate against you for making one of these choices.

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To make an access, change, or deletion request please [**submit a personal data request**](https://www.t-mobile.com/privacy-center/personal-data-request.html). We're required to verify your identity before we can give you access to, change, or delete your personal data. So, you'll need to provide some data for us to do the verification. This includes your email address and phone number, or your T-Mobile ID and password. If you don't have a T-Mobile ID, you may need to provide your U.S. driver's license, state ID, or passport. We may also need a photo of your face so we can ensure the photo ID belongs to you. In some cases, you may designate an authorized agent to submit requests on your behalf.

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If you disagree with our denial of a request, you may be entitled to submit an appeal. If that's the case, we'll include instructions for how to submit your appeal in our response.

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We won't use, disclose, sell, or permit access to Maine broadband "customer personal information" unless you give us permission, or it's allowed by Maine law. If you're a Maine customer, you have rights you can exercise in our [**Privacy Dashboard**](https://www.t-mobile.com/privacy-center/dashboard).

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Under California's Shine the Light law, California customers may request information about whether a business has disclosed personal data (as defined in that law) to any third parties for their direct marketing purposes. We don't do that without your permission.

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**The following chart has statistics about requests received in 2024:**

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**Data subject rights requests we received in 2025**

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| --- | --- | --- | --- |

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| **Total received** | 12,035 | 4,844  | 16,615,412  |

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| **Total received from Californians** | 1,764  | 693  | 1,647,013  |

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| **Complied with in whole or in part** | 12,026  | 4,828  | 16,615,412 |

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| **Denied** | 9 | 16 | 0 |

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| **Median days to respond** | 38 | 31 | 0 |

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| **Total received** | 17,055 | 8,007 | 138 |

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| **Total received from Californians** | 2,437 | 1,255 | 19 |

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| **Complied with in whole or in part** | 17,032 | 7,979 | 136 |

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| **Total denied** | 23 | 28 | 2 |

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| **Median days to respond** | 35 | 29 | 6 |

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**Opt-out requests we received in 2025**

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| **T-Mobile interactions** | **Opt-out of share/sale** | **Profiling and automated decision opt out** |

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| --- | --- | --- |

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| **Total received** | 17,469,771 | 525,382 |

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| **Total received from Californians** | 1,627,011 | 73,524 |

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| **Complied with in whole or in part** | 17,469,771 | 525,382 |

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| **Total denied** | 0 | 0 |

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| **Median days to respond** | 0 | 0 |

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## How we protect data

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Our cybersecurity program is continuously working to help keep personal data safe and to protect systems and products. We monitor performance, invest in our digital infrastructure, and leverage industry best practices to identify and assess cybersecurity threats. We use independent experts and security researchers to test our cybersecurity defenses and help identify potential weaknesses. And we provide employees with the tools and training needed to help protect our systems and data.

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You can help keep your personal data safe by using the tips and tools listed in our [**Online safety and account protection**](https://www.t-mobile.com/privacy-center/education/online-safety-cybersecurity.html) article.

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 **PRIVACY NOTICE**
+Last updated: **April 27, 2026**
+Last updated: **June 26, 2026**
 ### Overview
 We work hard to earn your trust. A big part of that is telling you what we do with your data. This privacy notice describes the personal data we collect, how it's used, shared, and protected, as well as the data choices available to you.
+Some of our products and services have their own privacy notices. We also have privacy notices for certain types of people like [**job applicants, employees, and contractors**](https://www.t-mobile.com/privacy-center/privacy-notices/employee-contractor-privacy-notice), or [**children**](https://www.t-mobile.com/privacy-center/privacy-notices/childrens-privacy-notice.html), and for certain types of data like [**biometric information**](https://www.t-mobile.com/privacy-center/privacy-notices/biometric-privacy-notice.html). Our [**Financial Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/financial-privacy-notice) describes our privacy practices regarding data we collect and maintain to manage financial offerings you select with us, including device financing or postpaid service. Visit [**Privacy Notices**](https://www.t-mobile.com/privacy-center/privacy-notices) to explore them all. If this notice is different than a privacy notice for a specific product, service, group of people, or type of data, the more specific privacy notice applies.
+Some of our products and services have their own privacy notices. We also have privacy notices for certain types of people like [**job applicants, employees, contractors**](https://www.t-mobile.com/privacy-center/privacy-notices/employee-contractor-privacy-notice), or [**children**](https://www.t-mobile.com/privacy-center/privacy-notices/childrens-privacy-notice.html), and for certain types of data like [**biometric information**](https://www.t-mobile.com/privacy-center/privacy-notices/biometric-privacy-notice.html). Our [**Financial Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/financial-privacy-notice) describes our privacy practices regarding data we collect and maintain to manage financial offerings you select with us, including device financing or postpaid service. Our [**B2B Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/b2b-privacy-notice) describes our privacy practices for customers or individuals with business relationships to T-Mobile. However, T-Mobile for Business accounts opened with an individual's Social Security number (usually very small business accounts like sole proprietorships) are covered by this notice instead.
+Visit [**Privacy Notices**](https://www.t-mobile.com/privacy-center/privacy-notices) to explore them all. If this notice is different than a privacy notice for a specific product, service, group of people, or type of data, the more specific privacy notice applies.
 ## How we collect data
 We collect data about you in different ways:
 - **Directly from you.** For example, when you register for an account or provide marketing or communications preferences.
 - **Automatically.** For example, when you interact with our websites, use mobile applications on T-Mobile devices, or use a device connected to the T-Mobile network.
 - **From other sources.** For example, from companies that we own, our business partners, our vendors, and other third parties. This includes social media companies, financial institutions, credit reporting agencies, and data resellers.
 - **From ourselves.** We may create data about you. For example, we may infer that you're looking for a new device or identify the types of devices you might like.
 ## Data we collect & how we use it
+Here are examples of the data we collect and the most common contexts in which we collect and use data.
+Here are examples of the data we collect and the most common contexts in which we collect and use data, such as when we provide services to you as part of our agreement with you, or to support our business needs and interests. We may also be required to collect and share your data based on applicable legal requirements (or to collect your consent before we use it).
 ### Accessibility services and similar technologies
 ## Examples of personal data collected
 We collect data about how you use or access telecommunication relay services (TRS) and other accessibility-related services and adaptive technologies. This may include information about potential disability status (e.g., hard of hearing) and calling and billing preferences. It may also include your call data when you choose to use our Live Translation services.
 ## Examples of personal data collected
 We collect your name, contact information, billing information, and government-issued identification when you create an account. We also collect information about the things you do while logged into your account (e.g., changes you make to your account).
 ## Primary purpose for collection and use
+We use this data to manage your account, including to process payments, bills, and requests related to our products and services, and for customer service. We also use this data to process requests related to third-party products and services that you charge to your accounts. Read the [**T-Mobile Financial Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/financial-privacy-notice.html) for more information about our privacy practices regarding data we collect and maintain to manage financial offerings you select with us, including device financing or postpaid service.
+We use this data to provide the service and manage your account, including to process payments, bills, and requests related to our products and services, and for customer service, and in some cases to comply with our legal obligations. We also use this data to process requests related to third-party products and services that you charge to your accounts.
+Read the [**T-Mobile Financial Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/financial-privacy-notice.html) for more information about our privacy practices regarding data we collect and maintain to manage financial offerings you select with us, including device financing or postpaid service.
 ### Advertising & marketing
 ## Examples of personal data collected
 Personal data described throughout this privacy notice.
 ## Primary purpose for collection and use
+We use various personal data to advertise and market products and services from T-Mobile and other companies. Additional details about specific advertising programs and data use can be found elsewhere in this section of our privacy notice.
+We use various personal data to advertise and market products and services from T-Mobile and other companies through our advertising programs (and with your consent where required). Additional details about specific advertising programs and data use can be found elsewhere in this section of our privacy notice.
 ### Advertising programs: Relevant Ads
 ## Examples of personal data collected
 We collect data about which apps you use and how often you use them. This may be combined with other data that you provide to us, or that we buy, like your age or gender. We also collect your mobile advertising ID (MAID).
 ## Examples of personal data collected
 We may record telephone calls with customer service or sales representatives.
 ## Primary purpose for collection and use
+We use this data to improve customer service and sales experiences.
+We use this data to improve customer service and sales experiences or where we are required by law (and we may ask you to consent, where required).
 ### Customer Proprietary Network Information (CPNI)
 ## Examples of personal data collected
 We collect data about your use of our voice services, like the type, location, destination, and amount of voice calling you use, plus call detail information.
 We use this data to understand our users and provide tailored products, services, and offers. Read the [**T-Mobile Financial Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/financial-privacy-notice.html) for more information about our privacy practices regarding data we collect and maintain to manage financial offerings you select with us, including device financing or postpaid service.
 ### Determining eligibility
 ## Examples of personal data collected
+We may collect data from you, financial institutions, or credit reporting agencies for eligibility purposes.
+We may collect data from you, financial institutions, or credit reporting agencies (where permitted by law) for eligibility purposes.
 ## Primary purpose for collection and use
 We use this data to verify your identity and decide your eligibility for accounts, discounts, and specific rate plans, as well as the validity of your payment information. Read the [**T-Mobile Financial Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/financial-privacy-notice.html) for more information about our privacy practices regarding data we collect and maintain to manage financial offerings you select with us, including device financing or postpaid service.
 ### Extending credit or financing a phone
 ## Examples of personal data collected
 Personal data described throughout this privacy notice. This may include Customer Proprietary Network Information (CPNI).
 ## Primary purpose for collection and use
+We use data to protect your account and verify your identity. We also use personal data described throughout this privacy notice to protect the rights, interests, safety, or property of T-Mobile, you, and others, including to prevent, detect, and respond to fraud, abuse, security incidents, and other unauthorized activities.
+We use data to protect your account and verify your identity. We also use personal data described throughout this privacy notice to protect the rights, interests, safety, property, or other interests of T-Mobile, you, and others, including to prevent, detect, and respond to fraud, abuse, security incidents, and other unauthorized activities.
 Read our [**Biometric Data Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/biometric-privacy-notice.html) for details on how we collect biometric information.
 ### Helping third parties prevent fraud and identity theft
 ## Examples of personal data collected
 We may collect data from an IoT device if it's connected to our network. If the IoT device is offered by another company (like a connected car), we may only collect basic communication meta data about what is flowing over our network with limited access to the communication content.
 If you're a customer of a T-Mobile IoT service, we collect data to support the device. So, the type of data we collect will vary depending on the type of device and service. This could include contact information, location, audio, video, and device activity and measurement data. See the documentation for your specific IoT device and service for more information.
 ## Primary purpose for collection and use
+We use this data to provide connectivity to IoT devices offered by third parties, and to provide our own IoT services.
+We use this data to provide connectivity to IoT devices offered to you by third parties, and to provide our own IoT services.
 ### Legal purposes
 ## Examples of personal data collected
 Personal data described throughout this privacy notice. This may include Customer Proprietary Network Information (CPNI).
 ## Examples of personal data collected
 We collect your name, billing address, shipping address, email address, phone number, and credit card number when you place an order.
 ## Primary purpose for collection and use
+We use this data to provide you with our products or services. Read the [**T-Mobile Financial Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/financial-privacy-notice.html) for more information about our privacy practices regarding data we collect and maintain to manage financial offerings you select with us, including device financing or postpaid service.
+We use this data to provide you with our products or services.
+Read the [**T-Mobile Financial Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/financial-privacy-notice.html) for more information about our privacy practices regarding data we collect and maintain to manage financial offerings you select with us, including device financing or postpaid service.
 ### Our emails
 ## Examples of personal data collected
 If you receive an email from us, we may capture data related to when you open our message or click on a link.
 ## Examples of personal data collected
 We may allow you to post comments or reviews about product purchases.
 ## Primary purpose for collection and use
+We use this data to share reviews with the public.
+We use this data to share comments and reviews with the public (we will ask you for consent, where required).
 ### Quality assurance
 ## Examples of personal data collected
 Personal data described throughout this privacy notice.
 ## Primary purpose for collection and use
+We use personal data to help maintain and improve the quality and safety of our products and services, including to enforce our policies. We also use personal data to conduct research and create reports from analysis of usage patterns and trends.
+We use personal data to help maintain and improve the quality and safety of our products and services, including to enforce our policies. We also use personal data to conduct research and create reports from analysis of usage patterns and trends to support our business needs.
 ### Rideshare advertising & entertainment (Octopus)
 ## Examples of personal data collected
+We collect data as part of our rideshare product, which provides tablets to drivers that display news, ads, and games to riders. We collect the location of the tablet to track the driver for compensation purposes. We may collect data from drivers for account registration and when creating a profile. In addition to the normal information collected to create an account, this also includes things like vehicle information, insurance information, and government ID. We may collect data from riders when they interact with the tablet or ad, or data they provide if they engage with the tablet's public features such as leaving a review. Sensor data may be collected about riders, such as from a camera that registers only a silhouette, to indicate that a passenger is in the car. If you are part of our Personalized Ads and Offers program and you give us permission, we may collect your device data, including Bluetooth identifiers, when you are near an Octopus tablet for measurement, analytics, and targeted advertising.
+We collect data as part of our rideshare product, which provides tablets to drivers that display news, ads, and games to riders. We collect the location of the tablet to track the driver for compensation purposes. We may collect data from drivers for account registration and when creating a profile. In addition to the normal information collected to create an account, this also includes things like vehicle information, insurance information, and government ID. We may collect data from riders when they interact with the tablet or ad, or data they provide if they engage with the tablet's public features such as leaving a review. Sensor data may be collected about riders, such as from a camera that registers only a silhouette, to indicate that a passenger is in the car. If you are part of our Personalized Ads and Offers program and you give us consent, we may collect your device data, including Bluetooth identifiers, when you are near an Octopus tablet for measurement, analytics, and targeted advertising.
 ## Primary purpose for collection and use
+We use data from drivers to provide our rideshare service, share driver profile information, offer location-based content, address safety concerns, and for analytics. We may share driver data with the owner of the rideshare account (if that owner is not the driver). We use data from riders to create analytics, show feedback, deliver contest winnings, and communicate with advertisers. We use data from riders to create analytics, send targeted ads, show feedback, deliver contest winnings, and communicate with advertisers.
+We use data from drivers to provide our rideshare service, share driver profile information, offer location-based content, address safety concerns, and for analytics. We may share driver data with the owner of the rideshare account (if that owner is not the driver). We use data from riders to create analytics, show feedback, deliver contest winnings, and communicate with advertisers.
 ### Support and feedback
 ## Examples of personal data collected
 If you provide us feedback or contact us for support, we will collect your name and email address, and any other content you send to us.
 ## Examples of personal data collected
 We collect data you provide through surveys. If a survey is provided by a third party, the third party's privacy notice applies to the collection, use, and disclosure of your data.
 ## Primary purpose for collection and use
+We use this data to understand your opinions and collect information relevant to our organization.
+We use this data to understand your opinions and collect information relevant to our organization and business needs.
 ### Sweepstakes or contests
 ## Examples of personal data collected
 When you enter a sweepstakes or contest, we collect your contact information.
 ## Primary purpose for collection and use
+We use this data to run the sweepstakes or contest and may also use it to market to you. Sometimes the law requires us to collect data about those that enter into our sweepstakes.
+We use this data to run the sweepstakes or contest in line with applicable terms and conditions, and may also use it to market to you. Sometimes the law requires us to collect data about those that enter into our sweepstakes.
 ### SyncUP KIDS Watch
 ## Examples of personal data collected
+We collect data through the SyncUP KIDS Watch and SyncUP KIDS app to help parents and guardians stay connected with their children.
+For more information on types of information collected and used by the SyncUP KIDS Watch, read our [**Children's Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/childrens-privacy-notice.html).
 ## Primary purpose for collection and use
+For more information on types of information collected and used by SyncUP KIDS Watch, read our [**Children's Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/childrens-privacy-notice.html).
+We collect data through the SyncUP KIDS Watch and SyncUP KIDS app to help parents and guardians stay connected with their children.
+### Technology on our websites used for targeted advertising
+### Technology on our websites or apps used for targeted advertising
 ## Examples of personal data collected
+We may allow third parties (e.g., Google) to place technology on our websites (e.g., a cookie or a pixel) that allows them to track you. The third party might also collect data over time and across other websites. They use this data to serve advertisements tailored to your interests, which may include advertisements about our products or services.
+We may allow third parties (e.g., Google) to place technology (e.g., a cookie or a pixel) on our websites or apps that allows them to track you. The third party might also collect data over time and across other websites or apps. They use this data to serve advertisements tailored to your interests, which may include advertisements about our products or services.
 ## Primary purpose for collection and use
+We allow this type of tracking to advertise to you. We also use this data to measure the impact or success of certain events like advertising campaigns.
+We allow this type of tracking to advertise to you. We also use this data to measure the impact or success of certain events like advertising campaigns.
 See our [**Cookies and tracking**](https://www.t-mobile.com/privacy-center/education/cookies-tracking) article, or the [**Your choices**]() section of this notice, for details including how to opt-out.
 ### Updating or enhancing data
 ## Examples of personal data collected
 ## Examples of personal data collected
 We may take video recordings in our stores or other locations, like a mobile truck at a public event.
 ## Primary purpose for collection and use
+We use this data for safety and security. We also use this data to improve our customer service experience.
+We use this data in the interest of safety and security and improving our customer service.
 ### Your device and network usage
 ## Examples of personal data collected
+We collect data about how you use our network, including your use of connecting carriers and internet service providers. This might include your IP addresses, data usage, websites and URLs visited, network performance, diagnostic information, wireless handset model information, home internet gateway device data, information about devices connected to a home internet gateway, and mobile applications you have installed on your device.
+We collect data about how you use our network, including your use of connecting carriers and internet service providers. This might include your IP addresses, data usage, devices texted, websites and URLs visited, network performance, diagnostic information, wireless handset model information, home internet gateway device data, information about devices connected to a home internet gateway, and mobile applications you have installed on your device.
 ## Primary purpose for collection and use
+We use this data to provide products and services, improve our network, and troubleshoot issues. We also use some of this data for marketing, to better understand you, to recommend apps to you, and as described in the Analytics and Reporting, Relevant Ads, Relevant Ads + Personalized Ads and Offers, and Tailored Offers and Ads sections of this notice.
+We use this data to provide products and services, improve our network, and troubleshoot issues. We also use some of this data for marketing, analytics, to better understand you, to recommend apps to you, and as described in the Analytics and Reporting, Relevant Ads, Relevant Ads + Personalized Ads and Offers, and Tailored Offers and Ads sections of this notice.
 ### Your location
 ## Examples of personal data collected
 When you use a device or home internet gateway on our network, we collect data about where you are.
 ## Primary purpose for collection and use
 We use location data to provide and support our services, including to route wireless communications, run and improve our networks and business, detect and prevent fraud, help emergency responders, or comply with legal obligations.
+If you provide your permission, we may also use your precise location for advertising purposes, to provide location-based services like SyncUP KIDS, or other services.
+If you provide your consent, we may also use your precise location for advertising purposes, to provide location-based services like SyncUP KIDS, or other services that may require your consent.
 ### Your use of our websites and mobile apps
 ## Examples of personal data collected
 We use technology to monitor how you interact with our websites and mobile apps. This may include which links you click on and in what order, what advertisements you view, or information that you type into our online forms.
 ## Primary purpose for collection and use
 We use this data to make our websites and apps run efficiently. We also use it to understand how you interact with our websites and apps to improve them, understand your preferences, and help select T-Mobile offers that you might find most useful.
 Read our [**Cookies and tracking**](https://www.t-mobile.com/privacy-center/education/cookies-tracking.html) article for details.
+**Other data uses with your consent.** We may use personal data for other purposes when you give us your permission.
+**Other data uses with your consent.** We may use personal data for other purposes when you give us your consent.
+**Sensitive Data Disclosure.** We collect the following categories of sensitive personal data (as defined under certain state privacy laws): your Social Security number, driver's license, government-issued identification card, passport number, your account log in, financial account information, debit or credit card number in combination with any required security or access code, password, information allowing access to an account, your precise location, what's in your text messages, biometric data, and children's data. There may also be times when we're able to see your citizenship or immigration status, such as when you use a visa or passport for identification. And there may be times when we're able to see that you were the victim of a crime, such as when you provide us with a police report about the theft of your device. Unless you give us permission, we don't collect or use this data to infer characteristics about you and we only use or disclose the data for purposes described in section 7027(m) of the California Consumer Privacy Act Regulations. That means we only use it for things like providing services, processing transactions, complying with laws, managing our business, preventing, detecting, and responding to fraud, abuse, security incidents, and other unauthorized activities, and to protect the rights, interests, safety, or property of T-Mobile, you, and others. Unless you give us permission, we don't "sell" or "share" sensitive personal data for purposes of "cross-context behavioral advertising," which is targeted advertising that tracks your activity across different websites, applications, and services. Read the [**T-Mobile Financial Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/financial-privacy-notice.html) for more information about our privacy practices regarding data we collect and maintain to manage financial offerings you select with us, including device financing or postpaid service.
+**Sensitive Data Disclosure.** We collect the following categories of sensitive personal data (as defined under certain state and other applicable privacy laws): your Social Security number, driver's license, government-issued identification card, passport number, your account log in, financial account information, debit or credit card number in combination with any required security or access code, password, information allowing access to an account, your precise location, what's in your text messages, biometric data, and children's data. There may also be times when we're able to see your citizenship or immigration status, such as when you use a visa or passport for identification. And there may be times when we're able to see that you were the victim of a crime, such as when you provide us with a police report about the theft of your device. If you choose to provide us with health data, such as in connection with a request to change or cancel service, we will collect that information. Unless you give us consent, we don't collect or use this data to infer characteristics about you and we only use or disclose the data for purposes described in section 7027(m) of the California Consumer Privacy Act Regulations. That means we only use it for things like providing services, processing transactions, complying with laws, managing our business, preventing, detecting, and responding to fraud, abuse, security incidents, and other unauthorized activities, and to protect the rights, interests, safety, or property of T-Mobile, you, and others. Unless you give us consent, we don't "sell" or "share" sensitive personal data for purposes of "cross-context behavioral advertising," which is targeted advertising that tracks your activity across different websites, applications, and services. Read the [**T-Mobile Financial Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/financial-privacy-notice.html) for more information about our privacy practices regarding data we collect and maintain to manage financial offerings you select with us, including device financing or postpaid service.
 **De-identified Data.** We may de-identify, aggregate, or anonymize personal data or collect data that has been de-identified, aggregated, or anonymized. We don't try to re-identify this data, meaning we don't re-associate it with an individual person, except as necessary to evaluate the effectiveness of our de-identification policies and procedures. We may share de-identified data with third parties and require them to use it in accordance with applicable law.
 Here are the general categories of personal data we disclose for a business purpose, share for targeted advertising, or sell. Read the [**T-Mobile Financial Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/financial-privacy-notice.html) for more information about our privacy practices regarding data we collect and maintain to manage financial offerings you select with us, including device financing or postpaid service. We do not knowingly sell or share the personal data of minors under 18 years of age.
 ### Audio, electronic, visual, or similar information
 - Internet service providers
 - Other service providers
 ## Who we share this data with for targeted advertising or sell data to
+- Other parties with your permission
+- Other parties with your consent
 ### Biometric information
 This may include information about your physical or biological characteristics, like face scans and voiceprints, where they are used to identify you.
 ## Who we disclose this data to for a business purpose
 - Payment processors and financial institutions
 - Other service providers
 ## Who we share this data with for targeted advertising or sell data to
+- Other parties with your permission
+- Other parties with your consent
 ### Commercial information
 This may include information about products or services bought, obtained, or considered, or other purchasing or consuming histories or tendencies.
 ## Who we disclose this data to for a business purpose
 ## Who we share this data with for targeted advertising or sell data to
 - Advertising networks
 - Social networks
+- Other parties with your permission
+- Other parties with your consent
 ### Government-issued identification
+This may include your Social Security number, driver's license number, state issued identification number, or passport number.
+This may include your Social Security number, driver's license number, state-issued identification number, or passport number.
 ## Who we disclose this data to for a business purpose
 - Service providers
 - Financial institutions
 ## Who we share this data with for targeted advertising or sell data to
 - Advertising networks
 - Social networks
+- Other parties with your permission
+- Other parties with your consent
 ### Internet or other electronic network activity information
 This may include browsing history, search history, phone usage data, and information about an individual's interaction with an internet website, application, or advertisement.
 ## Who we disclose this data to for a business purpose
 ## Who we share this data with for targeted advertising or sell data to
 - Advertising networks
 - Social networks
+- Other parties with your permission
+- Other parties with your consent
 ### Location data (general and/or precise)
+We won't share your precise location for targeted advertising or sell it without permission.
+We won't share your precise location for targeted advertising or sell it without consent.
 ## Who we disclose this data to for a business purpose
 - Data analytics providers
 - Internet service providers
 ## Who we share this data with for targeted advertising or sell data to
 - Advertising networks
 - Social networks
+- Other parties with your permission
+- Other parties with your consent
 ### Inferences drawn from any of the personal data categories described in this section
+This includes types of sharing that only happen if you give us permission (e.g., for advertising).
+This includes types of sharing that only happen if you give us consent (e.g., for advertising).
 ## Who we disclose this data to for a business purpose
 - Data analytics providers
 - Internet service providers
 ## Who we share this data with for targeted advertising or sell data to
 - Advertising networks
 - Social networks
+- Other parties with your permission
+- Other parties with your consent
 ### Other categories of personal information described in the California Customer Records statute
 This may include other data described in the California Records statute (Cal. Civ. § 1798.80(e)) and not already included above in this [**How we share data**](https://prodpreview-ams.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice) section, such as your signature.
 ## Who we disclose this data to for a business purpose
 ## Who we share this data with for targeted advertising or sell data to
 N/A
 We may also share personal data described throughout this Privacy Notice in the following situations:
+- **Account holders.** We may share personal data about an account user to the account holder (the party financially responsible for the account). The primary account holder may also authorize other users to access account information. If a business, governmental agency, or other individual obtains services for you, that entity or individual is our customer, and we may provide personal data about you or your use of our products and services to them or, if they tell us to, others.
+- **Account holders.** We may share personal data about an account user to the account holder. The primary account holder may also authorize other users to access account information. If a business, governmental agency, or other individual obtains services for you, that entity or individual is our customer, and we may provide personal data about you or your use of our products and services to them or, if they tell us to, others.
 - **Affiliates and business transactions and acquisitions.** We may share personal data with our other companies (e.g., sister companies, or other companies under common control). If another company purchases, or plans to buy, our company, or things that we own, we may also share personal data with that company, including at the beginning stage of the purchase.
 - **Caller ID providers.** We may share your phone number and name with third parties to enable Caller ID and similar services across multiple carriers when you make a call. You can ask us to exclude your name from Caller ID by calling customer service at the number provided below. You can also block your number from being displayed temporarily on non-emergency calls. [**Learn how to block your number**](https://www.t-mobile.com/resources/how-to-block-your-number).
 - **Data collected for specific purposes.** The content in the [**Data we collect**](https://www.t-mobile.com/content/digx/tmobile/us/en/privacy-center/privacy-notices/t-mobile-privacy-notice.html) section discusses how we share information in connection with specific contexts.
 - **Deletion.** You may request that we delete your personal data. Note that in many situations we must keep some of your personal data for our business purposes, like providing service to you, detecting security problems, or complying with our legal obligations.
 - **Marketing emails or texts.** You can adjust your marketing communication preferences in our [**Privacy Dashboard**](https://www.t-mobile.com/privacy-center/dashboard). To learn more, read the [**Your marketing preferences**](https://www.t-mobile.com/privacy-center/education/marketing-preferences.html) article.
 - **Do Not Sell or Share.** You may opt out of having your data sold or shared by us, which includes having it used for targeted advertising or for third parties to use for direct marketing or similar uses, by going to our [**Privacy Dashboard**](https://www.t-mobile.com/privacy-center/dashboard) or using the "Do Not Share or Sell My Personal Information" link on our websites or apps. If you've opted in to our Personalized Ads and Offers or Tailored Offers and Ads programs, you may also need to withdraw your consent via the Privacy Dashboard to be removed from those programs. We recognize the Global Privacy Control (GPC) signal broadcast from certain web browsers as an opt-out request, but we don't recognize the "do not track" signal because there isn't a universal standard for how to apply it. Read our [**Do Not Sell or Share My Personal Information**](https://www.t-mobile.com/privacy-center/education/do-not-sell.html) article for more information.
 - **Fraud & identity theft protection.** You may opt out of having your data shared with third parties for the purposes of detecting and protecting against fraud, identity theft, and other unauthorized transactions, by going to our [**Privacy Dashboard**](https://www.t-mobile.com/privacy-center/dashboard).
 - **Sharing certain financial information.** If we use your data to manage financial offerings, like device financing or postpaid service, you can tell us not to share certain personal information from those financial products, which may include your payment history and account balances. Make your privacy choices using our [**Privacy Dashboard**](https://www.t-mobile.com/privacy-center/dashboard). See our [**Financial Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/financial-privacy-notice) for more information.
 - **Profiling and automated decisions.** You can tell us not to use your personal data for certain kinds of "profiling" that we might do in the future by visiting our [**Privacy Dashboard**](https://www.t-mobile.com/privacy-center/dashboard) to opt out. "Profiling" is a specific type of activity under certain privacy laws and generally refers to the automated processing of personal data to evaluate, analyze, or predict certain personal aspects about your performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements. You can opt out of having profiling used for future decisions that produce legal or similarly significant effects on you.
+- **Privacy Dashboard.** If we use your information based on your consent, you can withdraw that consent at any time and manage and limit how we use your data through the tools we make available-such as your [**Privacy Dashboard**](https://www.t-mobile.com/privacy-center/dashboard) or device settings. If you withdraw your consent, we will stop using your data for that purpose.
+- **How to raise a concern or file a complaint.** If you have a question or concern about how we handle your personal data, you can contact us anytime using the information in the Contact Us section. Depending on where you live, you may have the right to contact a local regulatory or government authority to address any unresolved concerns.
 These choices may not apply in every circumstance. In some cases, we might limit or deny your request because the law allows or requires us to do so. We might also deny your request if we can't verify who you are. We won't discriminate against you for making one of these choices.
 To make an access, change, or deletion request please [**submit a personal data request**](https://www.t-mobile.com/privacy-center/personal-data-request.html). We're required to verify your identity before we can give you access to, change, or delete your personal data. So, you'll need to provide some data for us to do the verification. This includes your email address and phone number, or your T-Mobile ID and password. If you don't have a T-Mobile ID, you may need to provide your U.S. driver's license, state ID, or passport. We may also need a photo of your face so we can ensure the photo ID belongs to you. In some cases, you may designate an authorized agent to submit requests on your behalf.
 If you disagree with our denial of a request, you may be entitled to submit an appeal. If that's the case, we'll include instructions for how to submit your appeal in our response.
 We won't use, disclose, sell, or permit access to Maine broadband "customer personal information" unless you give us permission, or it's allowed by Maine law. If you're a Maine customer, you have rights you can exercise in our [**Privacy Dashboard**](https://www.t-mobile.com/privacy-center/dashboard).
 Under California's Shine the Light law, California customers may request information about whether a business has disclosed personal data (as defined in that law) to any third parties for their direct marketing purposes. We don't do that without your permission.
+**The following chart has statistics about requests received in 2024:**
+**Data subject rights requests we received in 2025**
+| | **Access requests** | **Deletion requests** | **Opt-out of share/sale** |
+| **T-Mobile interactions** | **Access requests** | **Deletion requests** | **Correction requests** |
 | --- | --- | --- | --- |
+| **Total received** | 12,035 | 4,844  | 16,615,412  |
+| **Total received from Californians** | 1,764  | 693  | 1,647,013  |
+| **Complied with in whole or in part** | 12,026  | 4,828  | 16,615,412 |
+| **Denied** | 9 | 16 | 0 |
+| **Median days to respond** | 38 | 31 | 0 |
+| **Total received** | 17,055 | 8,007 | 138 |
+| **Total received from Californians** | 2,437 | 1,255 | 19 |
+| **Complied with in whole or in part** | 17,032 | 7,979 | 136 |
+| **Total denied** | 23 | 28 | 2 |
+| **Median days to respond** | 35 | 29 | 6 |
+**Opt-out requests we received in 2025**
+| **T-Mobile interactions** | **Opt-out of share/sale** | **Profiling and automated decision opt out** |
+| --- | --- | --- |
+| **Total received** | 17,469,771 | 525,382 |
+| **Total received from Californians** | 1,627,011 | 73,524 |
+| **Complied with in whole or in part** | 17,469,771 | 525,382 |
+| **Total denied** | 0 | 0 |
+| **Median days to respond** | 0 | 0 |
 ## How we protect data
 Our cybersecurity program is continuously working to help keep personal data safe and to protect systems and products. We monitor performance, invest in our digital infrastructure, and leverage industry best practices to identify and assess cybersecurity threats. We use independent experts and security researchers to test our cybersecurity defenses and help identify potential weaknesses. And we provide employees with the tools and training needed to help protect our systems and data.
 You can help keep your personal data safe by using the tips and tools listed in our [**Online safety and account protection**](https://www.t-mobile.com/privacy-center/education/online-safety-cybersecurity.html) article.
 - Whether we can achieve those purposes through other means.
 - Applicable legal, accounting, or reporting requirements.
 ## Other information
 **U.S.-based organization**
+T-Mobile is based in the United States and our data processing mostly takes place in the United States. Your personal data may be transferred to, processed, and stored in the United States or in other countries where our affiliates or service providers process data. T-Mobile does not offer products or services directly to consumers in the E.U. or U.K.
+T-Mobile is based in the United States and our data processing mostly takes place in the United States. Your personal data may be transferred to, processed, and stored in the United States or in other countries where our affiliates or service providers process data. Privacy laws vary by country, so we take steps to protect your personal data in line with applicable laws. This may include contracts that require companies receiving your personal data to use appropriate privacy and security protections. T-Mobile does not offer products or services directly to consumers in the E.U. or U.K.
 **International data privacy**
 T-Mobile's international services, previously provided by Sprint and now part of T-Mobile for Business, are directed to business customers. Users of T-Mobile's international services are typically employees of those business customers, or prospective business customers, and personal data that we collect will generally be limited to data collected or generated in a business context.
 **Third-party applications and websites**
 We may provide links to websites and other third-party content or services that we do not own or operate, such as apps we may load onto your device. The websites and third-party content we link to may have separate privacy notices or policies. We have no control over the privacy practices of websites, services, or apps that we do not own. We encourage you to review the privacy policies of any third-party website or application for details about their privacy practices.
 For additional details, read our [**Your privacy around the web**](https://www.t-mobile.com/privacy-center/education/web-privacy.html) article.
 ## Consumer health data privacy notice
 **Our collection and use of consumer health data**
+Some types of data we collect could also be considered consumer health data, as that term is sometimes broadly defined. Read below for examples of data we collect that may be considered consumer health data, the sources of that data, and the purpose(s) for which that data is collected and used. We collect these types of data to do things like provide and improve your T-Mobile products and services. We may disclose your consumer health data to our service providers or where we're required to comply with legal and regulatory obligations.
+Some types of data we collect could also be considered consumer health data, as that term is sometimes broadly defined. Read below for examples of data we collect that may be considered consumer health data, the sources of that data, and the purpose(s) for which that data is collected and used. We collect these types of data to do things like provide and improve your T-Mobile products and services. We may disclose your consumer health data to our service providers or where we're required to comply with legal and regulatory obligations (or with your consent, as required).
 ### Biometric data (verification)
 This may include information about your physical or biological characteristics (like face scans and voiceprints) where they are used to identify you. Please visit our [**Biometric Data Privacy Notice**](https://www.t-mobile.com/privacy-center/privacy-notices/biometric-privacy-notice.html) for more information.
 ## Sources of data we collect