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Legal Notice

20240718_rev01 → 20260729_rev01COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED
11**Publisher**
22SCALEWAY
3Simplified joint stock company with a capital of 214 410,50 Euros
3Simplified joint stock company with a capital of 142 050.00€
44
55SIREN: 433 115 904 RCS Paris
6Registered office: 8 rue de la Ville l'Evêque, 75008 Paris, France
6Registered office: 8, rue de la Ville-l'Évêque, 75008 Paris, France
77VAT number: FR 35 433115904
8Hosted by: SCALEWAY SAS BP 438 75366 PARIS CEDEX 08 FRANCE
8Hosted by: Scaleway SAS 8, rue de la Ville-l'Évêque, 75008 Paris, France
99
1010**Contact Us**
11Mail: SCALEWAY SAS BP 438 75366 PARIS CEDEX 08 FRANCE
12Technical assistance: 24-hour assistance [https://console.scaleway.com/support/tickets](https://console.scaleway.com/support/tickets)
11Mail: Scaleway SAS 8, Rue de la Ville-l'Évêque, 75008 Paris, France
12Technical assistance: 24-hour assistance by [ticket](https://console.scaleway.com/support/tickets)
1313
1414**Abuse**
15To report contentious content or if you are a victim of fraudulent use of a Scaleway service, please contact us via the [https://abuse.online.net](https://abuse.online.net/) interface
15If you need to report contentious content or believe you've been the victim of fraudulent use of a Scaleway service, please use our abuse [console](https://console.scaleway.com/support/abuses/create/) or contact our Trust & Safety team [via this link](https://www.scaleway.com/en/contact-trust-and-safety).
1616
1717**Intellectual Property**
18This website and all its contents (including data, information, photos, logos and trademarks) are the exclusive property of SCALEWAY SAS or its partners. Any reproduction, representation, translation, adaptation or quotation, in whole or in part, whatever the process or medium, is strictly prohibited except as provided by law or expressly authorized by their owner. Photos are not contractual.
18This website and all its contents (including data, information, photos, logos and trademarks) are the exclusive property of SCALEWAY SAS or its partners. Any reproduction, representation, translation, adaptation or quotation, in whole or in part, whatever the process or medium, is strictly prohibited except as provided by law or expressly authorised by their owner(s). The photographs are not contractually binding.
1919
2020**Personal data**
21You can visit our website on Internet without having to disclose your identity or to provide any personal information about yourself. However, we may sometimes request information to process an order, identify a support request, establish correspondances, provide a subscription, or apply for a position.
21The data is processed by Scaleway for the purpose of using our website, responding to your requests, or sending you offers about our products and services. To learn more about Scaleway's privacy policy: [https://www.scaleway.com/en/privacy-policy/](https://www.scaleway.com/en/privacy-policy/)
2222
2323**Consumer mediation**
2424In the event of a complaint from the Customer, the latter may contact SCALEWAY Technical Assistance via its Account Management Console. If, however, the Customer is not satisfied with the response provided by Technical Support, the latter may contact SCALEWAY's Consumer Service by sending a registered letter with acknowledgment of receipt to the address " SCALEWAY - Consumer Service - BP 438 - 75366 Paris Cedex 08". The Customer's request will be studied within thirty (30) days from the date of receipt of his complaint.
2525The Customer may also contact the Consumer Mediator in the following cases:
2626
2727- If the Customer has exhausted all the internal remedies available to him (Technical Assistance then Consumer Service) and the latter is not satisfied with the answers provided.