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Prime Video Terms and Service Provider by Region

This update to Amazon Prime Video's regional service-provider page makes two kinds of changes: it adds South Africa as a newly supported region with its own local company and legal contact details, and it adds a link to a new 'Luna and Luna Controller Terms' document to the list of 'Applicable Terms and Legal Notices' in almost every region (Australia, Brazil, Canada, Egypt, EU, Japan, India, Saudi Arabia, Mexico, Singapore, South Africa, Turkey, UAE, and the US — but not the UK/wider-Europe bloc). No existing rights, pricing, data practices, dispute terms, or cancellation terms were changed, weakened, or removed.

A new set of terms (Luna cloud gaming) now applies to youAmazon added a link to separate 'Luna and Luna Controller Terms' in the legal notices list…

Amazon added a link to separate 'Luna and Luna Controller Terms' in the legal notices list for nearly every country. If you use Amazon's Luna cloud gaming service or a Luna controller, you are now bound by that extra set of terms. Since the actual content of the Luna terms isn't included here, we can't tell you what obligations or restrictions it adds — only that a new linked contract now applies to you if you use that feature.

“[Luna and Luna Controller Terms](https://www.amazon.com/gp/help/customer/display.html)”

What you can do — If you use Amazon Luna or a Luna controller, review the linked Luna and Luna Controller Terms to see what rules and limitations apply to that service.

OTHER
20251204_rev01 → 20261020_rev01COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED
77- [European Union]()
88- [Japan]()
99- [India]()
1010- [Kingdom of Saudi Arabia]()
1111- [Mexico]()
1212- [Singapore]()
13- [South Africa]()
1314- [Turkey]()
1415- [United Arab Emirates]()
1516- [United Kingdom, each country within Europe (excluding the European Union) and other surrounding countries and territories]()
1617- [United States and all other countries and territories]()
1718
1819## Australia
4647- [Amazon Prime Video Terms of Use](https://www.primevideo.com/help)
4748- [Amazon Prime Video Usage Rules](https://www.primevideo.com/help)
4849- [Conditions of Use and Sale](https://www.amazon.com.au/gp/help/customer/display.html)
4950- [Privacy Notice](https://www.amazon.com.au/gp/help/customer/display.html)
5051- [Cookies & Internet Advertising](https://www.amazon.com.au/gp/help/customer/display.html)
5152- [Twitch Terms of Service](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit)
53- [Luna and Luna Controller Terms](https://www.amazon.com/gp/help/customer/display.html)
+ ADDEDNew 'Luna and Luna Controller Terms' link added across most regions

Almost every region's list of 'Applicable Terms and Legal Notices' now includes a link to a separate 'Luna and Luna Controller Terms' document. Luna is Amazon's cloud gaming service. This means if you use Luna or a Luna controller, you're now pointed to an additional set of terms governing that use, on top of the Prime Video terms. The content of those Luna terms isn't shown in this document.

5254- [Report a Content Grievance](https://www.primevideo.com/help/ref=atv_hp_nd_cnt)
5355
5456Video Marketplace:
5557
5658- [www.primevideo.com](https://www.primevideo.com/)
5759
8890- [Termos de Uso do Amazon Prime Video](https://www.primevideo.com/help)
8991- [Regras de Utilização do Amazon Prime Video](https://www.primevideo.com/help)
9092- [Condições de Uso](https://www.amazon.com.br/gp/help/customer/display.html)
9193- [Notificação de Privacidade](https://www.amazon.com.br/gp/help/customer/display.html)
9294- [Anúncios baseados em interesses](https://www.amazon.com.br/gp/help/customer/display.html)
9395- [Termos de Serviço do Twitch](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit)
96- [Termos do Luna e do Controlador Luna](https://www.amazon.com/gp/help/customer/display.html)
9497
9598## Canada
9699
97100Service Provider and Notice Address:
98101
99102Amazon.com.ca ULC
110113- [Amazon Prime Video Usage Rules](https://www.primevideo.com/help)
111114- [Conditions of Use](https://www.amazon.ca/gp/help/customer/display.html)
112115- [Privacy Notice](https://www.amazon.ca/gp/help/customer/display.html)
113116- [Cookies Notice](https://www.amazon.ca/gp/help/customer/display.html)
114117- [Interest-Based Ads Policy](https://www.amazon.ca/interestbasedads)
115118- [Twitch Terms of Service](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit)
119- [Luna and Luna Controller Terms](https://www.amazon.com/gp/help/customer/display.html)
116120
117121Video Marketplace:
118122
119123- [www.amazon.ca](https://www.amazon.ca/)
120124
121125## Egypt
161165- [Amazon Prime Video Terms of Use](https://www.primevideo.com/help)
162166- [Amazon Prime Video Usage Rules](https://www.primevideo.com/help)
163167- [Conditions of Use](https://www.amazon.eg/gp/help/customer/display.html)
164168- [Privacy Notice](https://www.amazon.eg/gp/help/customer/display.html)
165169- [Interest-Based Ads](https://www.amazon.eg/gp/help/customer/display.html)
166170- [Twitch Terms of Service](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit)
171- [Luna and Luna Controller Terms](https://www.amazon.com/gp/help/customer/display.html)
167172
168173Video Marketplace:
169174
170175- [www.primevideo.com](https://www.primevideo.com/)
171176
172177## European Union
230235- Privacy Notice (by location: [Belgium](https://www.amazon.com.be/gp/help/customer/display.html); [Germany, Austria, and Luxembourg](https://www.amazon.de/gp/help/customer/display.html); [France](https://www.amazon.fr/gp/help/customer/display.html); [Italy](https://www.amazon.it/gp/help/customer/display.html); [Spain](https://www.amazon.es/gp/help/customer/display.html); [Netherlands](https://www.amazon.nl/gp/help/customer/display.html); [all other EU countries](https://www.amazon.co.uk/gp/help/customer/display.html))
231236- [Cookies Notice](https://www.primevideo.com/help)
232237- [Cookies and Advertising Choices](https://www.primevideo.com/privacyprefs/primevideo)
233238- Interest-Based Ads Notice (by location: [Belgium](https://www.amazon.com.be/gp/help/customer/display.html); [Germany, Austria, and Luxembourg](https://www.amazon.de/gp/help/customer/display.html); [France](https://www.amazon.fr/gp/help/customer/display.html); [Italy](https://www.amazon.it/gp/help/customer/display.html); [Spain](https://www.amazon.es/gp/help/customer/display.html); [Netherlands](https://www.amazon.nl/gp/help/customer/display.html))
234239- [Information on selection, sorting and arrangement of content (Germany only)](https://www.amazon.de/gp/help/customer/display.html)
235240- [Twitch Terms of Service](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit)
241- [Luna and Luna Controller Terms](https://www.amazon.com/gp/help/customer/display.html)
236242- [Amazon Prime Video Terms of Use (for customers in Poland who signed up prior to 7 December 2023)](https://www.primevideo.com/help)
237243- [Compatible Devices for customers in Poland](https://www.primevideo.com/help)
238244- [Discounted Monthly Subscription with Commitment Terms & Conditions](https://www.primevideo.com/help)
239245
240246Video Marketplace:
241247
257263- [Amazon Prime Video 利用規約](https://www.primevideo.com/help)
258264- [Amazon Prime Video 使用規則](https://www.primevideo.com/help)
259265- [利用規約](https://www.amazon.co.jp/gp/help/customer/display.html)
260266- [プライバシー規約](https://www.amazon.co.jp/gp/help/customer/display.html)
261267- [パーソナライズド広告規約](https://www.amazon.co.jp/gp/help/customer/display.html)
262268- [Twitchサービス利用規約](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit)
269- [Luna and Luna Controller Terms](https://www.amazon.com/gp/help/customer/display.html)
263270- [NHKオンデマンド規約](https://www.amazon.co.jp/b) (if you use any NHK On Demand service provided by NHK)
264271- [コミットメント付き月額割引サブスクリプション](https://www.primevideo.com/help)
265272
266273Video Marketplace:
267274
268275- [www.amazon.co.jp](https://www.amazon.co.jp/)
286293- [Amazon Prime Video Terms of Use](https://www.primevideo.com/help)
287294- [Amazon Prime Video Usage Rules](https://www.primevideo.com/help)
288295- [Conditions of Use & Sale](https://www.amazon.in/gp/help/customer/display.html)
289296- [Privacy Notice](https://www.amazon.in/gp/help/customer/display.html)
290297- [Interest-Based Ads](https://www.amazon.in/interestbasedads)
291298- [Twitch Terms of Service](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit)
299- [Luna and Luna Controller Terms](https://www.amazon.com/gp/help/customer/display.html)
292300- [Report a Content Grievance](https://www.primevideo.com/help/ref=atv_hp_nd_cnt)
293301
294302Video Marketplace:
295303
296304- [www.amazon.in](https://www.amazon.in/)
297305
330338- [Amazon Prime Video Terms of Use](https://www.primevideo.com/help)
331339- [Amazon Prime Video Usage Rules](https://www.primevideo.com/help)
332340- [Conditions of Use](https://www.amazon.sa/gp/help/customer/display.html)
333341- [Privacy Notice](https://www.amazon.sa/gp/help/customer/display.html)
334342- [Interest-Based Ads](https://www.amazon.sa/gp/help/customer/display.html)
335343- [Twitch Terms of Service](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit)
344- [Luna and Luna Controller Terms](https://www.amazon.com/gp/help/customer/display.html)
336345
337346Video Marketplace:
338347
339348- [www.primevideo.com](https://www.primevideo.com/)
340349
341350## Mexico
372381
373382- [Condiciones de Uso de Amazon Prime Video](https://www.primevideo.com/help)
374383- [Reglas de Uso de Amazon Prime Video](https://www.primevideo.com/help)
375384- [Condiciones de Uso](https://www.amazon.com.mx/gp/help/customer/display.html)
376385- [Aviso de privacidad de Amazon.com.mx](https://www.amazon.com.mx/gp/help/customer/display.html)
377386- [Condiciones del Servicio Twitch Prime](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit)
387- [Luna and Luna Controller Terms](https://www.amazon.com/gp/help/customer/display.html)
378388
379389Video Marketplace:
380390
381391- [www.amazon.com.mx](https://www.amazon.com.mx/)
382392- [www.primevideo.com](https://www.primevideo.com/)
383393
413423
414424- [Amazon Prime Video Terms of Use](https://www.primevideo.com/help)
415425- [Amazon Prime Video Usage Rules](https://www.primevideo.com/help)
416426- [Condition of Use & Sale](https://www.amazon.com.sg/help/conditionsOfUse)
417427- [Privacy Notice](https://www.amazon.com.sg/help/node/201641890)
418428- [Twitch Terms of Service](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit)
429- [Luna and Luna Controller Terms](https://www.amazon.com/gp/help/customer/display.html)
419430
420431Video Marketplace:
421432
422433- [www.primevideo.com](https://www.primevideo.com/)
423434
435## South Africa
436
437_If Prime Video is accessed through an Amazon Prime membership:_
438
439Service Provider and Contact Information:
440
441Amazon Commercial Services (South Africa) Ltd
+ ADDEDSouth Africa added as a supported region

South Africa is now listed as its own region with its own local Amazon entity (Amazon Commercial Services (South Africa) Ltd) and its own set of local legal notices (Conditions of Use, Privacy Notice, Cookies, Interest-Based Ads, etc.). This is just Amazon formally documenting which company and rules apply to South African customers — it does not change any rights for customers in other regions.

442
44329 Gogosoa Street
444
445Observatory
446
447Cape Town
448
449South Africa, 7925
450
451_All other customers in South Africa:_
452
453Service Provider and Contact Information:
454
455Amazon.com Services LLC
456
457C/O Amazon.com
458
459Attn: Legal Department
460
461410 Terry Avenue North
462
463Seattle, WA 98109-5210, U.S.A.
464
465Applicable Terms and Legal Notices:
466
467- [Amazon Prime Video Terms of Use](https://www.primevideo.com/help)
468- [Amazon Prime Video Usage Rules](https://www.primevideo.com/help)
469- [Condition of Use & Sale](https://www.amazon.co.za/gp/help/customer/display.html)
470- [Privacy Notice](https://www.amazon.co.za/gp/help/customer/display.html)
471- [Cookies](https://www.amazon.co.za/gp/help/customer/display.html)
472- [Interest-Based Ads Policy](https://www.amazon.co.za/gp/help/customer/display.html)
473- [Twitch Terms of Service](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit)
474- [Luna and Luna Controller Terms](https://www.amazon.com/gp/help/customer/display.html)
475- [Legal Notice](https://www.amazon.co.za/gp/help/customer/display.html)
476
477Video Marketplace:
478
479- [www.primevideo.com](https://www.primevideo.com/)
480
424481## Turkey
425482
426483_If Prime Video is accessed through an Amazon Prime membership:_
427484
428485Service Provider and Contact Information:
429486
453510- [Amazon Prime Video Usage Rules](https://www.primevideo.com/help)
454511- [Condition of Use & Sale](https://www.amazon.com.tr/gp/help/customer/display.html)
455512- [Privacy Notice](https://www.amazon.com.tr/gp/help/customer/display.html)
456513- [Cookies Notice](https://www.amazon.com.tr/gp/help/customer/display.html)
457514- [Interest-Based Ads Notice](https://www.amazon.com.tr/gp/help/customer/display.html)
458515- [Twitch Terms of Service](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit)
516- [Luna and Luna Controller Terms](https://www.amazon.com/gp/help/customer/display.html)
459517
460518Video Marketplace:
461519
462520- [www.primevideo.com](https://www.primevideo.com/)
463521
464522## United Arab Emirates
498556- [Amazon Prime Video Terms of Use](https://www.primevideo.com/help)
499557- [Amazon Prime Video Usage Rules](https://www.primevideo.com/help)
500558- [Condition of Use](https://www.amazon.ae/gp/help/customer/display.html)
501559- [Privacy Notice](https://www.amazon.ae/gp/help/customer/display.html)
502560- [Interest-Based Ads Policy](https://www.amazon.ae/gp/help/customer/display.html)
503561- [Twitch Terms of Service](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit)
562- [Luna and Luna Controller Terms](https://www.amazon.com/gp/help/customer/display.html)
504563
505564Video Marketplace:
506565
507566- [www.primevideo.com](https://www.primevideo.com/)
508567
509568## United Kingdom, each country within Europe (excluding the European Union), Armenia, Aruba, Azerbaijan, Bosnia and Herzegovina, Comoros, Curacao, Georgia, Greenland, Kosovo, Macedonia, Montenegro, Russia, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, St. Kitts and Nevis and Wallis and Futuna.
556615- [Amazon Prime Video Terms of Use](https://www.primevideo.com/help)
557616- [Amazon Prime Video Usage Rules](https://www.primevideo.com/help)
558617- [Condition of Use](https://www.amazon.com/gp/help/customer/display.html)
559618- [Privacy Notice](https://www.amazon.com/gp/help/customer/display.html)
560619- [Interest-Based Ads Policy](https://www.amazon.com/interestbasedads)
561620- [Twitch Terms of Service](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit)
621- [Luna and Luna Controller Terms](https://www.amazon.com/gp/help/customer/display.html)
562622
563623Video Marketplace (by location):
564624
565625- [www.amazon.com](https://www.amazon.com/) (United States)
566626- [www.primevideo.com](https://www.primevideo.com/) (all other applicable countries and territories)