Privacy Statement
NOTEDDATED 2026-09-28 · VERSION 20261001_rev01 · COMPARED WITH 20260929_rev01
What changed, in plain language
How reviews are madeThe only change in this update is to the Brazil entry in the Data Protection Officer contact table, adding the names and email addresses of PayPal's Data Protection Officer and Deputy DPO for Brazil, as required by Brazilian privacy law (LGPD). No other terms changed.
This change appears to be cosmetic (formatting, typos, or contact details).
Changelog
- + ADDEDAdded named DPO contacts for Brazil
PayPal added the specific name and contact email for its Data Protection Officer and Deputy Data Protection Officer in Brazil, as required by Brazilian privacy law. This is just a contact-information update, not a change to how your data is handled.
In compliance with LGPD article 41, the identity and contact information of the Data Protection Officer (DPO) and of his deputy (Deputy DPO) are the following:
Full text changes — 20260929_rev01 to 20261001_rev01
COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED
| 310 | 310 | • Call Xoom Customer Service at 1-877-815-1531; or |
| 311 | 311 | |
| 312 | 312 | • Visit our [**Help Center web portal**](https://help.xoom.com/s/contactsupport). |
| 313 | 313 | |
| 314 | 314 | Please see the table below for additional information relevant to your local country/region. You may lodge a complaint with the Supervisory Authority for data protection in your region if permitted under applicable law. |
| 315 | 315 | |
| 316 | <table><tbody><tr><td><strong>Country or Region</strong></td><td id="dpo"><strong>Data Protection Officer ("<strong>DPO</strong>"), and Contact Information</strong></td></tr><tr><td>Albania</td><td>PayPal (Europe) S.a.r.l. et Cie, S.C.A.<br>22-24 Boulevard Royal L-2449<br>Luxembourg<br>Contact <a href="https://www.paypal.com/al/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Argentina</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01<br>Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/ar/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Australia</td><td>PayPal Australia Pty Ltd<br>ABN 93 111 195 389, AFSL 304962<br>GPO Box 351<br>Sydney NSW 2001<br>Contact <a href="https://www.paypal.com/au/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Brazil</td><td>PayPal do Brasil Instituição de Pagamento Ltda.<br>Attention: Legal Department Avenida Paulista, 1048<br>13th Floor, CEP 01310-100<br>Sio Paulo, SP - Brazil<br>Contact <a href="https://www.paypal.com/br/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Brunei</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/sg/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Canada</td><td>PayPal Canada Co.<br>MaRS Centre<br>West Tower<br>661 University Avenue<br>Suite 506<br>Toronto, ON M5G<br>Contact <a href="https://www.paypal.com/ca/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>EU</td><td>PayPal (Europe) S.a.r.l. et Cie, S.C.A.<br>22-24 Boulevard Royal L-2449, Luxembourg<br>Contact <a href="https://www.paypal.com/de/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Hong Kong</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01<br>Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/hk/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>India</td><td>PayPal Payments Private Limited<br>5 Temasek Boulevard 09-01<br>Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/in/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Israel</td><td>PayPal Israel Payment Services LTD<br>98 Yigal Alon St.,<br>Tel-Aviv, Israel 6789141<br>Contact <a href="https://www.paypal.com/il/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Japan</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01<br>Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/jp/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>South Korea</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01<br>Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/kr/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries<br>Pursuant to the Personal Information Protection Act and the Network Act, the contact details of the domestic agent and Data Protection Office are as follows:<p>Name and representative: PayPal Korea Services LLC (representative: Mun Yat Wong)<br>Address, telephone and e-mail: Regus Samsungdong Limited (World Trade Center), 27th, 30th Floor, Trade Tower, 511 Young Dong Street, Gangnam-gu, Seoul, South Korea 06164, (+82) 02 737 5775, <a href="mailto: skrprivacy@paypal.com" pa-marked="1" target="_blank"><strong>skrprivacy@paypal.com</strong></a></p></td></tr><tr><td>Malaysia</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/my/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Mexico</td><td>Operadora PayPal de México, S. de R.L. de C.V<br>Boulevard Manuel Ávila Camacho 137, Piso 7, Polanco I Sección, Alcaldía Miguel Hidalgo, C.P. 11550, Ciudad de México, México<br>Contact <a href="https://www.paypal.com/mx/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Norway</td><td>PayPal (Europe) S.a.r.l. et Cie, S.C.A.<br>22-24 Boulevard Royal L-2449, Luxembourg<br>Contact <a href="https://www.paypal.com/no/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Iceland</td><td>PayPal (Europe) S.a.r.l. et Cie, S.C.A.<br>22-24 Boulevard Royal L-2449, Luxembourg<br>Contact <a href="https://www.paypal.com/is/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Lichtenstein</td><td>PayPal (Europe) S.a.r.l. et Cie, S.C.A.<br>22-24 Boulevard Royal L-2449, Luxembourg<br>Contact <a href="https://www.paypal.com/li/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Philippines</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/ph/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Russia</td><td>PayPal (Europe) S.a.r.l. et Cie, S.C.A.<br>22-24 Boulevard Royal L-2449, Luxembourg<br>Contact <a href="https://www.paypal.com/ru/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Singapore</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/sg/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Sri Lanka</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/lk/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Switzerland</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/ch/cshelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Taiwan</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/tw/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Thailand</td><td>Athenee Tower, 23F; 63 Wittayu Road; Lumpini, Pathumwan; Bangkok 10330, Thailand<br>Contact <a href="https://www.paypal.com/th/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>UK</td><td>PayPal UK Ltd<br>5 Fleet Place<br>London, UK EC4M 7RD<br>Contact <a href="https://www.paypal.com/uk/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>United Arab Emirates</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/ae/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td><span id="usa;">United States</span></td><td>PayPal Inc.<br>2211 N. 1st St.,<br>San Jose, CA 95131<br>Contact <a href="https://www.paypal.com/us/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Vietnam</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/vn/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr></tbody></table> | |
| 316 | <table><tbody><tr><td><strong>Country or Region</strong></td><td id="dpo"><strong>Data Protection Officer ("<strong>DPO</strong>"), and Contact Information</strong></td></tr><tr><td>Albania</td><td>PayPal (Europe) S.a.r.l. et Cie, S.C.A.<br>22-24 Boulevard Royal L-2449<br>Luxembourg<br>Contact <a href="https://www.paypal.com/al/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Argentina</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01<br>Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/ar/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Australia</td><td>PayPal Australia Pty Ltd<br>ABN 93 111 195 389, AFSL 304962<br>GPO Box 351<br>Sydney NSW 2001<br>Contact <a href="https://www.paypal.com/au/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Brazil</td><td>PayPal do Brasil Instituição de Pagamento Ltda.<br>Attention: Legal Department Avenida Paulista, 1048<br>13th Floor, CEP 01310-100<br>Sio Paulo, SP - Brazil<br>Contact <a href="https://www.paypal.com/br/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries<p>In compliance with LGPD article 41, the identity and contact information of the Data Protection Officer (DPO) and of his deputy (Deputy DPO) are the following:<br>Data Protection Officer (DPO): Daniel Douglas Diniz<br>DPO contact e-mail: <a href="mailto: latamdpo@paypal.com" pa-marked="1" target="_blank"><strong>latamdpo@paypal.com</strong></a><br>Deputy Data Protection Officer: Fabiana Moreira Chaves<br>Deputy DPO contact e-mail: <a href="mailto: latamdpo@paypal.com" pa-marked="1" target="_blank"><strong>latamdpo@paypal.com</strong></a></p></td></tr><tr><td>Brunei</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/sg/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Canada</td><td>PayPal Canada Co.<br>MaRS Centre<br>West Tower<br>661 University Avenue<br>Suite 506<br>Toronto, ON M5G<br>Contact <a href="https://www.paypal.com/ca/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>EU</td><td>PayPal (Europe) S.a.r.l. et Cie, S.C.A.<br>22-24 Boulevard Royal L-2449, Luxembourg<br>Contact <a href="https://www.paypal.com/de/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Hong Kong</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01<br>Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/hk/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>India</td><td>PayPal Payments Private Limited<br>5 Temasek Boulevard 09-01<br>Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/in/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Israel</td><td>PayPal Israel Payment Services LTD<br>98 Yigal Alon St.,<br>Tel-Aviv, Israel 6789141<br>Contact <a href="https://www.paypal.com/il/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Japan</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01<br>Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/jp/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>South Korea</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01<br>Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/kr/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries<br>Pursuant to the Personal Information Protection Act and the Network Act, the contact details of the domestic agent and Data Protection Office are as follows:<p>Name and representative: PayPal Korea Services LLC (representative: Mun Yat Wong)<br>Address, telephone and e-mail: Regus Samsungdong Limited (World Trade Center), 27th, 30th Floor, Trade Tower, 511 Young Dong Street, Gangnam-gu, Seoul, South Korea 06164, (+82) 02 737 5775, <a href="mailto: skrprivacy@paypal.com" pa-marked="1" target="_blank"><strong>skrprivacy@paypal.com</strong></a></p></td></tr><tr><td>Malaysia</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/my/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Mexico</td><td>Operadora PayPal de México, S. de R.L. de C.V<br>Boulevard Manuel Ávila Camacho 137, Piso 7, Polanco I Sección, Alcaldía Miguel Hidalgo, C.P. 11550, Ciudad de México, México<br>Contact <a href="https://www.paypal.com/mx/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Norway</td><td>PayPal (Europe) S.a.r.l. et Cie, S.C.A.<br>22-24 Boulevard Royal L-2449, Luxembourg<br>Contact <a href="https://www.paypal.com/no/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Iceland</td><td>PayPal (Europe) S.a.r.l. et Cie, S.C.A.<br>22-24 Boulevard Royal L-2449, Luxembourg<br>Contact <a href="https://www.paypal.com/is/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Lichtenstein</td><td>PayPal (Europe) S.a.r.l. et Cie, S.C.A.<br>22-24 Boulevard Royal L-2449, Luxembourg<br>Contact <a href="https://www.paypal.com/li/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Philippines</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/ph/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Russia</td><td>PayPal (Europe) S.a.r.l. et Cie, S.C.A.<br>22-24 Boulevard Royal L-2449, Luxembourg<br>Contact <a href="https://www.paypal.com/ru/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Singapore</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/sg/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Sri Lanka</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/lk/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Switzerland</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/ch/cshelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Taiwan</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/tw/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Thailand</td><td>Athenee Tower, 23F; 63 Wittayu Road; Lumpini, Pathumwan; Bangkok 10330, Thailand<br>Contact <a href="https://www.paypal.com/th/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>UK</td><td>PayPal UK Ltd<br>5 Fleet Place<br>London, UK EC4M 7RD<br>Contact <a href="https://www.paypal.com/uk/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>United Arab Emirates</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/ae/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td><span id="usa;">United States</span></td><td>PayPal Inc.<br>2211 N. 1st St.,<br>San Jose, CA 95131<br>Contact <a href="https://www.paypal.com/us/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr><tr><td>Vietnam</td><td>PayPal Pte. Ltd.<br>5 Temasek Boulevard 09-01, Suntec Tower 5<br>Singapore 038985<br>Contact <a href="https://www.paypal.com/vn/smarthelp/contact-us/privacy" pa-marked="1" target="_blank"><strong>Online</strong></a> for Privacy queries</td></tr></tbody></table> | |
| 317 | 317 | |
| 318 | 318 | ## Disclosures for Individuals in the United States |
| 319 | 319 | |
| 320 | 320 | This section contains additional disclosures for individuals in the United States and supplements PayPal's Privacy Statement above. |
| 321 | 321 | |
| 322 | 322 | ## Summary of Personal Information Collected and Disclosed in the Prior 12 Months, Including under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA") |