Skip to content

Privacy Policy

Ookla removed the explicit 'Right to Withdraw Consent' section from the list of privacy rights in its privacy policy. No replacement right or alternative process is mentioned in its place.

You're no longer told you can withdraw consentPreviously, Ookla's policy clearly stated you could withdraw any consent you gave for…

Previously, Ookla's policy clearly stated you could withdraw any consent you gave for processing your personal data, at any time. That statement is now gone, with no replacement right added. This doesn't necessarily mean Ookla will ignore withdrawal requests, but removing this explicit promise makes it less clear what rights you have if you want to take back permission you previously gave them to use your data.

“Right to Withdraw Consent: Where you are requested to consent to the processing of your personal information by IeL, you have the right to withdraw your consent at any time.”

What you can do — If you previously gave Ookla consent for any data processing and want to revoke it, email privacy@ookla.com or use the Privacy Portal (https://dsar.ookla.com/) directly, since this right is no longer spelled out in the policy.

OTHER
20261021_rev01 → 20261030_rev01COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED
333333 - **Right to Object to the Processing:** You can object to our processing of your personal information via our privacy portal, under certain circumstances. By objecting to processing, you may not be able to access some or all of our services. This right is limited to personal data processed for commercial purposes.
334334
335335 - **Right to Object to the Use of Sensitive Personal Information:** You have the right to object to our use of your sensitive personal information. Sensitive personal information is information about your health, race, religion, sexual orientation, gender identity, political opinions or philosophical beliefs. You should always be mindful about the personal information you share online, especially when it is sensitive in nature.
336336
337337 - **Right to Object to Automated Processing:** You have a right to object to the processing of your data for the purposes of automated decision making about you.
338338
339 - **Right to Withdraw Consent:** Where you are requested to consent to the processing of your personal information by IeL, you have the right to withdraw your consent at any time.
− REMOVEDRight to Withdraw Consent section deleted

The policy used to tell you that if you ever agreed (consented) to let Ookla process your personal data, you had the right to take that consent back at any time. That whole statement has been removed from the list of privacy rights.

340
341339 In order to make privacy requests please visit our [Privacy Portal](https://dsar.ookla.com/) and fill out the form. You can also email us at [privacy@ookla.com](mailto:privacy@ookla.com). Our contact information can be found in the "Contact Details" section below.
342340
343341 You may be required to verify your identity before we can give effect to these rights. If you are making a request on behalf of a user, we require a signed authorization letter from the consumer.
344342
345343 - * *
346344