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Terms of Service

NOTED
FIRST SEEN 2026-09-29 · VERSION 20260929_rev01 · FIRST CAPTURED VERSION

What changed, in plain language

How reviews are made

MEGA updated the link to the EU's online dispute resolution platform after the European Commission moved it to a new web address. No rights, obligations, or procedures changed.

This change appears to be cosmetic (formatting, typos, or contact details).

Changelog

  1. ± CHANGEDUpdated EU ADR platform link

    The web link for the European Union's online dispute resolution service was updated because the European Commission moved the platform to a new address. The dispute resolution process itself did not change.

    https://ec.europa.eu/consumers/odr/main/?event=main.adr.show2&lng=EN

    https://consumer-redress.ec.europa.eu/index_en

Full text changes

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

248248
249249### **Disputes and choice of law**
250250
25125161. We will seek to resolve any and all disputes arising out of this agreement, its termination, or our relationship with you amicably.
252252 1. In case of failure to do so, to the extent permitted by applicable law, the Balassagyarmat District Court in Hungary will have exclusive jurisdiction to hear any disputes when your agreement is with MEGA Privacy Kft or MEGA Networks LLC.
253253 2. When your agreement is with Mega Privacy (NZ) Limited, disputes will be determined by binding arbitration under the Arbitration Act 1996 in Auckland, New Zealand, by one arbitrator who will be a lawyer knowledgeable in relevant technology matters appointed pursuant to the Appointments Policy of the Arbitrators' and Mediators' Institute of New Zealand Incorporated (AMINZ) on a request by either you or us.
254 3. European consumers may rely on alternative dispute resolution (ADR) which is a process allowing complaints to be settled out of court with the assistance of an impartial dispute resolution body. Through ADR, consumers can settle complaints outside of court procedures; see [https://ec.europa.eu/consumers/odr/main/?event=main.adr.show2&lng=EN](https://ec.europa.eu/consumers/odr/main/).
254 3. European consumers may rely on alternative dispute resolution (ADR) which is a process allowing complaints to be settled out of court with the assistance of an impartial dispute resolution body. Through ADR, consumers can settle complaints outside of court procedures; see [https://consumer-redress.ec.europa.eu/index\_en](https://consumer-redress.ec.europa.eu/index_en)
255255
25625662. The relationship we have with you under these Terms and their interpretation and construction together with any dispute, suspension or termination arising out of or in connection with them, is governed exclusively by Hungarian law when your agreement is with MEGA Privacy Kft or MEGA Networks LLC and by New Zealand law when your agreement is with MEGA Privacy (NZ) Limited. MEGA does not submit to any other jurisdiction other than Hungary and Hungarian law and New Zealand law, as applicable.
257257
258258### **Business Accounts**
259259
26026063. The administrator of a Business Account can see and deal with the files and Data associated with all users within that account (including any Data and any personal information). In addition: