Google Terms of Service

This update replaces the U.S. version of Google's Terms of Service with the Germany/EU version, which is required to reflect EU consumer law. The contracting entity changes from Google LLC (USA) to Google Ireland Limited, and EEA users gain several new protections: a formal 'legal guarantee' against defective digital content/services, a 14-day right to cancel the agreement, home-country courts and law instead of California courts, a much narrower license over the content you create, and removal of Google's flat liability cap in favor of stronger EU liability rules. The one drawback: Google states it will not take part in free, out-of-court consumer arbitration/mediation boards, meaning unresolved disputes would need to go through the regular courts.

Google won't join free consumer arbitration/mediation boardsIf you have a dispute, Google says it won't voluntarily take part in an out-of-court…

If you have a dispute, Google says it won't voluntarily take part in an out-of-court consumer arbitration or mediation board (a common free/faster alternative to going to court in Germany). This means if you want a resolution, you'd likely need to go through the regular court system instead of a lighter-weight consumer board.

“Google is not willing or required to participate in dispute resolution proceedings before a consumer arbitration board.”

What you can do — If you have an unresolved complaint, contact Google directly first; if that fails, be prepared to pursue the matter in your local court rather than a consumer arbitration board.

OTHER

20260811_rev01 → 20260911_rev01COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

 ## Google Terms of Service
+Effective July 30, 2026 | [Archived versions](https://policies.google.com/terms/archive) | [Download PDF](https://www.gstatic.com/policies/terms/pdf/20260730/4te5pybt/google_terms_of_service_en_us.pdf)
+Effective July 30, 2026 | [Archived versions](https://policies.google.com/terms/archive) | [Download PDF](https://www.gstatic.com/policies/terms/pdf/20260730/4te5pybt/google_terms_of_service_en_de.pdf)
+[Country version:](https://policies.google.com/terms) United States
+[Country version:](https://policies.google.com/terms) Germany
 ## What's covered in these terms
 ### We know it's tempting to skip these Terms of Service, but it's important to establish what you can expect from us as you use Google [services](https://policies.google.com/terms), and what we expect from you.
+These Terms of Service reflect [the way Google's business works](https://about.google/intl/en_US/how-our-business-works), the laws that apply to our company, and [certain things we've always believed to be true](https://www.google.com/about/philosophy.html). As a result, these Terms of Service help define Google's relationship with you as you interact with our services. For example, these terms include the following topic headings:
+These Terms of Service reflect [the way Google's business works](https://about.google/intl/en_DE/how-our-business-works), the laws that apply to our company, and [certain things we've always believed to be true](https://www.google.com/about/philosophy.html). As a result, these Terms of Service help define Google's relationship with you as you interact with our services. For example, these terms include the following topic headings:
 - [What you can expect from us](https://policies.google.com/terms), which describes how we provide and develop our services
 - [What we expect from you](https://policies.google.com/terms), which establishes certain rules for using our services
 - [Content in Google services](https://policies.google.com/terms), which describes the intellectual property rights to the content you find in our services - whether that content belongs to you, Google, or others
 - [In case of problems or disagreements](https://policies.google.com/terms), which describes other legal rights you have, and what to expect in case someone violates these terms
+Understanding these terms is important because, by accessing or using our services (whether you're signed in to a Google account or not), you're agreeing to these terms.
+Understanding these terms is important because, to use our services, you must accept these terms. We encourage you to download these terms for future reference. We make these terms, and all previous versions, available at all times [here](https://policies.google.com/terms/archive).
+Besides these terms, we also publish a [Privacy Policy](https://policies.google.com/privacy). We encourage you to read it to better understand how you can [update, manage, export, and delete your information](https://myaccount.google.com/).
+Besides these terms, we also publish a [Privacy Policy](https://policies.google.com/privacy). Although it's not part of these terms, we encourage you to read it to better understand how you can [update, manage, export, and delete your information](https://myaccount.google.com/).
 ## Terms
 ## Service provider
+Google [services](https://policies.google.com/terms) are provided by, and you're contracting with:
+In the European Economic Area (EEA) and Switzerland, Google [services](https://policies.google.com/terms) are provided by:
+Google LLC
+organized under the laws of the State of Delaware, USA, and operating under the laws of the USA
+Google Ireland Limited
+incorporated and operating under the laws of Ireland
+(Registration Number: 368047 / VAT Number: IE6388047V)
+Amphitheatre Parkway
+Mountain View, California 94043
+USA
+Gordon House, Barrow Street
+Dublin 4
+Ireland
 ## Age requirements
 If you're under the [age required to manage your own Google Account](https://support.google.com/accounts/answer/1350409), you must have your parent or legal guardian's permission to use a Google Account. Please have your parent or legal guardian read these terms with you.
+If you're a parent or legal guardian, and you allow your child to use the [services](https://policies.google.com/terms), then these terms apply to you and you're responsible for your child's activity on the services.
+If you're a parent or legal guardian who has accepted these terms, and you allow your child to use the [services](https://policies.google.com/terms), then to the extent permitted by applicable law, you're responsible for your child's activity on the services.
 Some Google services have additional age requirements as described in their [service-specific additional terms and policies](https://policies.google.com/terms/service-specific).
 ## Your relationship with Google
+These terms help define the relationship between you and Google. When we speak of "Google," "we," "us," and "our," we mean Google LLC and its [affiliates](https://policies.google.com/terms). Broadly speaking, we give you permission to access and use our [services](https://policies.google.com/terms) if you agree to follow these terms, which reflect [how Google's business works and how we earn money](https://about.google/intl/en_US/how-our-business-works).
+These terms help define the relationship between you and Google. When we speak of "Google," "we," "us," and "our," we mean Google Ireland Limited and its [affiliates](https://policies.google.com/terms). Broadly speaking, we give you permission to access and use our [services](https://policies.google.com/terms) if you agree to follow these terms, which reflect [how Google's business works and how we earn money](https://about.google/intl/en_DE/how-our-business-works).
 ## What you can expect from us
 ### Provide a broad range of useful services
 We provide a broad range of services that are subject to these terms, including:
 Many of these services also include content that you can stream or interact with.
 Our services are designed to work together, making it easier for you to move from one activity to the next. For example, if your Calendar event includes an address, you can click on that address and Maps can show you how to get there.
 ### Develop, improve, and update Google services
+We're constantly developing new technologies and features to improve our services. For example, we use artificial intelligence and machine learning to provide you with simultaneous translations, and to better detect and block spam and malware. As part of this continual improvement, we sometimes add or remove features and functionalities, increase or decrease limits to our services, and start offering new services or stop offering old ones. When a service requires or includes downloadable or preloaded software, that software sometimes updates automatically on your device once a new version or feature is available. Some services let you adjust your automatic update settings.
+While we use a broad definition of "services" throughout these terms as described above, applicable law draws distinctions between "digital content", "services", and "goods" in certain situations. That's why we use the more specific terms in this section and the [Legal guarantee](https://policies.google.com/terms) section.
+If we make material changes that negatively impact your use of our services or if we stop offering a service, we'll provide you with reasonable advance notice, except in urgent situations such as preventing abuse, responding to legal requirements, or addressing security and operability issues. We'll also provide you with an opportunity to export [your content](https://policies.google.com/terms) from your Google Account using [Google Takeout,](https://takeout.google.com/settings/takeout) subject to applicable law and policies.
+We're constantly developing new technologies and features to improve our services. For example, we use artificial intelligence and machine learning to provide you with simultaneous translations, and to better detect and block spam and malware.
+As part of the continual evolution of our digital content, services, and goods, we make modifications such as adding or removing features and functionalities, increasing or decreasing usage limits, and offering new digital content or services or discontinuing old ones. We may also change our digital content or services for these other reasons:
+- to adapt to new technologies
+- to reflect increases or decreases in the number of people who use a particular service
+- to respond to key changes in the licenses and partnerships we have with others
+- to prevent abuse or harm
+- to address legal, regulatory, safety, or security issues
+We must also make legally-required updates, which are modifications that keep digital content, services, or goods in conformity with the law, for at least the minimum time period mentioned in the [Legal guarantee](https://policies.google.com/terms) section. We make these updates to our digital content, services, and goods for safety or security reasons, and to make sure they meet the quality standards that you expect, such as those described in the [Legal guarantee](https://policies.google.com/terms) section. We may automatically install updates that address significant safety or security risks. For other updates, you can choose whether you want them installed.
+We maintain a rigorous product research program, so before we change or stop offering a service, we carefully consider the reasonableness of the change or deprecation, your interests as a user, your reasonable expectations, and the potential impact on you and others. We only change or stop offering services for valid reasons.
+If a modification negatively affects your ability to access or use our digital content or services, or if we stop offering a service altogether, we'll provide you with reasonable advance notice by email - including a description of the changes, when they'll take place, and your right to end your contract with us if our modifications create more than a minor negative impact - except in urgent situations such as preventing abuse or harm, responding to legal requirements, or addressing security and operability issues. We'll also provide you with an opportunity to export [your content](https://policies.google.com/terms) from your Google Account using [Google Takeout](https://takeout.google.com/settings/takeout), subject to applicable law and policies.
 ## What we expect from you
 ### Follow these terms and service-specific additional terms
 The permission we give you to access and use our [services](https://policies.google.com/terms) continues as long as you comply with:
 - **these terms**
 - **[service-specific additional terms](https://policies.google.com/terms/service-specific)**, which could, for example, include things like additional age requirements
+You also agree that our [Privacy Policy](https://policies.google.com/privacy) applies to your use of our services. We provide resources like the [Copyright Help Center](https://support.google.com/legal/topic/4558877), [Safety Center](https://safety.google/), [Transparency Center](https://transparency.google/), and descriptions of our technologies from our [policies site](https://policies.google.com/technologies) to answer common questions and to set expectations about using our services. Finally, we may provide specific instructions and warnings within our services - such as dialog boxes that alert you to important information.
+You can view, copy, and store these terms in [PDF format](https://www.gstatic.com/policies/terms/pdf/20260730/4te5pybt/google_terms_of_service_en_de.pdf). You can accept these terms and any [service-specific additional terms](https://policies.google.com/terms/service-specific) when you're signed in to your Google Account.
+We also make various policies, help centers, and other resources available to you to answer common questions and to set expectations about using our services. These resources include our [Privacy Policy](https://policies.google.com/privacy), [Copyright Help Center](https://support.google.com/legal/topic/4558877), [Safety Center](https://safety.google/), [Transparency Center](https://transparency.google/), and other pages accessible from our [policies site](https://policies.google.com/). Finally, we may provide specific instructions and warnings within our services - such as dialog boxes that alert you to important information.
 Although we give you permission to use our services, we retain any [intellectual property rights](https://policies.google.com/terms) we have in the services.
 ### Respect others
 We want to maintain a respectful environment for everyone, which means you must follow these basic rules of conduct:
 ### What's covered
 This license covers [your content](https://policies.google.com/terms) if that content is protected by intellectual property rights.
 ### What's not covered
+- This license doesn't affect your privacy rights - it's only about your intellectual property rights
+- This license doesn't affect your data protection rights - it's only about your intellectual property rights
 - This license doesn't cover these types of content:
     - publicly-available factual information that you provide, such as corrections to the address of a local business. That information doesn't require a license because it's considered common knowledge that everyone's free to use.
     - feedback that you offer, such as suggestions to improve our services. Feedback is covered in the _[Service-related communications](https://policies.google.com/terms)_ section below.
 ### Scope
 - worldwide, which means it's valid anywhere in the world
 - non-exclusive, which means you can license your content to others
 - royalty-free, which means there are no monetary fees for this license
 ### Rights
+This license allows Google to:
+This license allows Google to do the following things, only for the limited purposes described in the _[Purpose](https://policies.google.com/terms)_ section below:
+- host, reproduce, distribute, communicate, and use your content - for example, to save your content on our systems and make it accessible from anywhere you go
+- publish, publicly perform, or publicly display your content, if you've made it visible to others
+- modify and create derivative works based on your content, such as reformatting or translating it
+- use your content for technical purposes only - for example, to save your content on our systems and make it accessible from anywhere you go, or to reformat your content for compatibility with our services
+- make your content publicly available if and only to the extent you've made it visible to others
 - sublicense these rights to:
     - other users to allow the services to work as designed, such as enabling you to share photos with people you choose
     - our contractors who've signed agreements with us that are consistent with these terms, only for the limited purposes described in the _[Purpose](https://policies.google.com/terms)_ section below
 ### Purpose
+This license is for the limited purpose of:
+This license is for the limited purpose of operating the services, which means allowing the services to work as designed and creating new features and functionalities. This includes using automated systems and algorithms to analyze your content:
+- **operating and improving the services**, which means allowing the services to work as designed and creating new features and functionalities. This includes using automated systems and algorithms to analyze your content:
+    - for spam, malware, and illegal content
+    - to recognize patterns in data, such as determining when to suggest a new album in Google Photos to keep related photos together
+    - to customize our services for you, such as providing recommendations and personalized search results, content, and ads (which you can change or turn off in [Ads Settings](https://adssettings.google.com/))This analysis occurs as the content is sent, received, and when it is stored.
+- **using content you've shared publicly to promote the services**. For example, to promote a Google app, we might quote a review you wrote. Or to promote Google Play, we might show a screenshot of the app you offer in the Play Store.
+- **developing new technologies and services** for Google consistent with these terms
+- for spam, malware, and illegal content
+- to recognize patterns in data, such as determining when to suggest a new album in Google Photos to keep related photos together
+- to customize our services for you, such as providing recommendations and personalized search results, content, and ads (which you can change or turn off in [Ads Settings](https://adssettings.google.com/))
+This analysis occurs as the content is sent, received, and when it is stored.
 ### Duration
+This license lasts for as long as your content is protected by intellectual property rights.
+This license lasts for as long as your content is protected by intellectual property rights, unless you remove your content from our services earlier.
 If you remove from our services any content that's covered by this license, then our systems will stop making that content publicly available in a reasonable amount of time. There are two exceptions:
 - If you already shared your content with others before removing it. For example, if you shared a photo with a friend who then made a copy of it, or shared it again, then that photo may continue to appear in your friend's Google Account even after you remove it from your Google Account.
 - If you make your content available through other companies' services, it's possible that search engines, including Google Search, will continue to find and display your content as part of their search results.
 Many [organizations](https://policies.google.com/terms), such as businesses, non-profits, and schools, take advantage of our [services](https://policies.google.com/terms). To use our services on behalf of an organization:
 - an authorized representative of that organization must agree to these terms
 - your organization's administrator may assign a Google Account to you. That administrator might require you to follow additional rules and may be able to access or disable your Google Account.
+If you're based in the European Union, then these terms don't affect the rights you may have as a [business user](https://policies.google.com/terms) of online intermediation services - including online platforms such as Google Play - under the [EU Platform-to-Business Regulation](https://policies.google.com/terms).
 ## Service-related communications
+To provide you with our services, we sometimes send you service announcements and other information. To learn more about how we communicate with you, see Google's [Privacy Policy](https://policies.google.com/privacy).
+To provide you with our services, we sometimes send you service announcements and other service-related information. To learn more about how we communicate with you, see Google's [Privacy Policy](https://policies.google.com/privacy).
 If you choose to give us feedback, such as suggestions to improve our services, we may act on your feedback without obligation to you.
 ## Cellular, Wi-Fi, and other Network Connection Costs
 Google services may frequently use the Internet when you're not actively engaged with the services or your device. Google uses the Internet in this way for a wide variety of purposes - for example, to provide software updates and to improve Google's services, security, user experience, and/or Google's operations, including advertising. These uses rely on your cellular, Wi-Fi, and/or other network connections and may count against your data allowance with your cellular or internet service providers. You're responsible for all of these network usages and associated costs. You may wish to check your cellular or internet service plan, and your device and network settings.
 ## Content in Google services
 ## Your content
+Some of our [services](https://policies.google.com/terms) allow you to generate original content. Google won't claim ownership over that content. Some content may not be suitable for everyone.
+Some of our [services](https://policies.google.com/terms) allow you to generate original content. Google won't claim ownership over that content.
 Some of our [services](https://policies.google.com/terms) give you the opportunity to make your content publicly available - for example, you might post a product or restaurant review that you wrote, or you might upload a blog post that you created.
 - See the _[Permission to use your content](https://policies.google.com/terms)_ section for more about your rights in [your content](https://policies.google.com/terms), and how your content is used in our services
 - See the _[Removing your content](https://policies.google.com/terms)_ section to learn why and how we might remove user-generated content from our services
 Some of our services include software that's offered under open source license terms that we make available to you. Sometimes there are provisions in the open source license that explicitly override parts of these terms, so please be sure to read those licenses.
 You may not copy, modify, distribute, sell, or lease any part of our services or software.
 ## In case of problems or disagreements
+## Warranty disclaimer
+Both the law and these terms give you the right to (1) a certain quality of service, and (2) ways to fix problems if things go wrong. If you're a [consumer](https://policies.google.com/terms), then you enjoy all legal rights granted to consumers under applicable law, as well as any additional rights provided under these terms or [service-specific additional terms](https://policies.google.com/terms/service-specific).
+We built our reputation on providing useful, reliable services like Google Search and Maps, and we're continuously improving our services to meet your needs. However, for legal purposes, we offer our [services](https://policies.google.com/terms) without [warranties](https://policies.google.com/terms) unless explicitly stated in our [service-specific additional terms](https://policies.google.com/terms/service-specific). The law requires that we explain this using specific legal language and that we use capital letters to help make sure you see it, as follows:
+## Legal guarantee
+TO THE EXTENT ALLOWED BY APPLICABLE LAW, WE PROVIDE OUR SERVICES "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FOR EXAMPLE, WE DON'T MAKE ANY WARRANTIES ABOUT THE CONTENT OR FEATURES OF THE SERVICES, INCLUDING THEIR ACCURACY, RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS.
+If you're an EEA-based [consumer](https://policies.google.com/terms), and you've agreed to our Terms of Service, then EEA consumer laws provide you with a [legal guarantee](https://policies.google.com/terms) covering the digital content, services, or goods that we provide you. Under this guarantee, we're liable for any [lack of conformity](https://policies.google.com/terms) that you discover:
+UNLESS EXPLICITLY PERMITTED BY [SERVICE-SPECIFIC ADDITIONAL TERMS](https://policies.google.com/terms/service-specific), DON'T RELY ON THE SERVICES FOR MEDICAL, LEGAL, FINANCIAL, OR OTHER PROFESSIONAL ADVICE. ANY CONTENT REGARDING THOSE TOPICS IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY, DOES NOT CONSTITUTE MEDICAL DIAGNOSIS OR TREATMENT, AND IS NOT A SUBSTITUTE FOR ADVICE FROM A QUALIFIED PROFESSIONAL.
+- within two years of the delivery of goods (such as a phone) or the one-time supply of digital content or services (such as purchasing a movie)
+- at any time during the "continuous" supply of digital content or services (such as Maps or Gmail)
+Your national laws may provide an even longer guarantee. Your rights under these legal guarantees aren't limited by any other [commercial guarantees](https://policies.google.com/terms) that we provide. If you want to make a guarantee claim, please [contact us](https://about.google/contact-google/).
 ## Liabilities
 ### For all users
+Both the law and these terms try to strike a balance as to what you or Google can claim from the other in case of problems. That's why the law requires everyone to be responsible for certain [liabilities](https://policies.google.com/terms) - but not others - under these terms.
+These terms don't limit liability for:
+These terms only limit our responsibilities as allowed by applicable law. These terms don't limit liability for gross negligence or willful misconduct.
+- fraud or fraudulent misrepresentation
+- death or personal injury caused by negligence
+- gross negligence
+- willful misconduct
+To the extent allowed by applicable law:
+In addition, these terms don't limit your rights under product liability law.
+- Google is liable only for its breaches of these terms or applicable [service-specific additional terms](https://policies.google.com/terms/service-specific)
+- Google isn't liable for:
+    - loss of profits, revenues, business opportunities, goodwill, or anticipated savings
+    - indirect or consequential losses
+    - punitive damages
+- Google's total liability arising out of or relating to these terms is limited to the greater of (1) $200 or (2) the fees paid to use the relevant services in the 12 months before the dispute
+For property damage or financial loss caused by Google, its representatives, or its agents due to slight negligence, Google is only liable for breaches of essential contractual obligations that result in typical damage foreseeable at the conclusion of the contract. An essential contractual obligation is an obligation that must be complied with as a prerequisite for the performance of the contract and that the parties may trust will be fulfilled. This does not change the burden of proof to your detriment.
 ### For business users and organizations only
 If you're a [business user](https://policies.google.com/terms) or [organization](https://policies.google.com/terms):
+- To the extent allowed by applicable law, you'll [indemnify](https://policies.google.com/terms) Google and its directors, officers, employees, and contractors for any third-party legal proceedings (including actions by government authorities) arising out of or relating to your unlawful use of the [services](https://policies.google.com/terms) or violation of these terms or [service-specific additional terms](https://policies.google.com/terms/service-specific). This indemnity covers any liability or expense arising from claims, losses, damages, judgments, fines, litigation costs, and legal fees.
+- To the extent allowed by applicable law, you'll [indemnify](https://policies.google.com/terms) Google and its directors, officers, employees, and contractors for any third-party legal proceedings (including actions by government authorities) arising out of or relating to your unlawful use of the [services](https://policies.google.com/terms) or violation of these terms or [service-specific additional terms](https://policies.google.com/terms/service-specific). This indemnity covers any liability or expense arising from claims, losses, damages, judgments, fines, litigation costs, and legal fees, except to the extent a liability or expense is caused by Google's breach, negligence, or willful misconduct.
 - If you're legally exempt from certain responsibilities, including [indemnification](https://policies.google.com/terms), then those responsibilities don't apply to you under these terms. For example, the United Nations enjoys certain immunities from legal obligations and these terms don't override those immunities.
 ## Taking action in case of problems
+Before taking action as described below, we'll provide you with advance notice when reasonably possible, describe the reason for our action, and give you an opportunity to clarify the issue and address it, unless doing so would:
+Before taking action as described below, we'll provide you with advance notice when reasonably possible, describe the reason for our action, and give you an opportunity to clarify the issue and address it, unless there are objective and concrete reasons to believe that doing so would:
+- cause harm or [liability](https://policies.google.com/terms) to a user, third party, or Google
+- cause harm or liability to a user, third party, or Google
 - violate the law or a legal enforcement authority's order
 - compromise an investigation
 - compromise the operation, integrity, or security of our [services](https://policies.google.com/terms)
 ### Removing your content
+If any of [your content](https://policies.google.com/terms) (1) breaches these terms, [service-specific additional terms, or policies](https://policies.google.com/terms/service-specific), (2) violates applicable law, or (3) could harm our users, third parties, or Google, then we reserve the right to take down some or all of that content in accordance with applicable law. Examples include child pornography, content that facilitates human trafficking or harassment, terrorist content, and content that infringes someone else's [intellectual property rights](https://policies.google.com/terms).
+If there are objective and concrete reasons to believe that any of [your content](https://policies.google.com/terms) (1) breaches these terms, [service-specific additional terms, or policies](https://policies.google.com/terms/service-specific), (2) violates applicable law, or (3) could harm our users, third parties, or Google, then we reserve the right to take down some or all of that content in accordance with applicable law. Examples include child pornography, content that facilitates human trafficking or harassment, terrorist content, and content that infringes someone else's [intellectual property rights](https://policies.google.com/terms).
 ### Suspending or terminating your access to Google services
 Without limiting any of our other rights, Google may suspend or terminate your access to the services or delete your Google Account if any of these things happen:
 - you materially or repeatedly breach these terms, [service-specific additional terms, or policies](https://policies.google.com/terms/service-specific)
 - we're required to do so to comply with a legal requirement or a court order
+- your conduct causes harm or [liability](https://policies.google.com/terms) to a user, third party, or Google - for example, by hacking, phishing, harassing, spamming, misleading others, or scraping content that doesn't belong to you
+- there are objective and concrete reasons to believe that your conduct causes harm or liability to a user, third party, or Google - for example, by hacking, phishing, harassing, spamming, misleading others, or scraping content that doesn't belong to you
 For more information about why we disable accounts and what happens when we do, see this [Help Center page](https://support.google.com/accounts/answer/40695). If you believe your Google Account has been suspended or terminated in error, [you can appeal](https://support.google.com/accounts/answer/40695).
+Of course, you're always free to stop using our services at any time. If you do stop using a service, we'd [appreciate knowing why](https://www.google.com/tools/feedback) so that we can continue improving our services.
+Of course, you're always free to stop using our services at any time. If you're an EEA-based [consumer](https://policies.google.com/terms), you can also [withdraw from these terms](https://policies.google.com/terms) within 14 days of accepting them. If you do stop using a service, we'd [appreciate knowing why](https://www.google.com/tools/feedback/intl/en/) so that we can continue improving our services.
 ## Settling disputes, governing law, and courts
 For information about how to contact Google, please visit our [contact page](https://www.google.com/contact).
+California law will govern these terms and all disputes arising out of or relating to these terms, [service-specific additional terms](https://policies.google.com/terms/service-specific), or any related [services](https://policies.google.com/terms), regardless of any conflict of laws rules. These disputes will be resolved exclusively in the federal or state courts of Santa Clara County, California, USA, and you and Google consent to personal jurisdiction in those courts.
+If you're a resident of, or an [organization](https://policies.google.com/terms) based in, the European Economic Area (EEA) or Switzerland, these terms and your relationship with Google under these terms and [service-specific additional terms](https://policies.google.com/terms/service-specific), are governed by the laws of your country of residence, and you can file legal disputes in your local courts. If you're an EEA-based [consumer](https://policies.google.com/terms), please [contact us](https://google.com/contact) to resolve issues directly. Google is not willing or required to participate in dispute resolution proceedings before a consumer arbitration board.
 ## About these terms
 By law, you have certain rights that can't be limited by a contract like these terms of service. These terms are in no way intended to restrict those rights.
+These terms describe the relationship between you and Google. They don't create any legal rights for other people or [organizations](https://policies.google.com/terms), even if others benefit from that relationship under these terms.
 We want to make these terms easy to understand, so we've used examples from our [services](https://policies.google.com/terms). But not all services mentioned may be available in your country.
+If these terms conflict with the [service-specific additional terms](https://policies.google.com/terms/service-specific), the additional terms will govern for that service.
+We may update these terms and [service-specific additional terms](https://policies.google.com/terms/service-specific) (1) to reflect changes in our services or how we do business - for example, when we add new services, features, technologies, pricing, or benefits (or remove old ones), (2) for legal, regulatory, or security reasons, or (3) to prevent abuse or harm.
+If it turns out that a particular term is not valid or enforceable, this will not affect any other terms.
+If we change these terms or [service-specific additional terms](https://policies.google.com/terms/service-specific), we'll provide you with at least 15 days' advance notice before the changes take effect. When we notify you of changes, we'll provide you with the new version of the terms and point out the material changes. If you don't object before the changes take effect, you'll be deemed to have accepted the changed terms. Our notice will explain this objection process. You can refuse to accept the changes, in which case the changes won't apply to you, but we reserve the right to end our relationship with you if all other termination requirements are met. You can also end your relationship with us at any time by [closing your Google Account](https://support.google.com/accounts/answer/32046).
+If you don't follow these terms or the [service-specific additional terms](https://policies.google.com/terms/service-specific), and we don't take action right away, that doesn't mean we're giving up any rights that we may have, such as taking action in the future.
+## EEA instructions on withdrawal
+We may update these terms and [service-specific additional terms](https://policies.google.com/terms/service-specific) (1) to reflect changes in our services or how we do business - for example, when we add new services, features, technologies, pricing, or benefits (or remove old ones), (2) for legal, regulatory, or security reasons, or (3) to prevent abuse or harm.
+If you're an EEA-based [consumer](https://policies.google.com/terms), then EEA consumer law gives you the right to withdraw from this contract as described in the _EU's Model Instructions on Withdrawal_, provided below.
+If we materially change these terms or [service-specific additional terms](https://policies.google.com/terms/service-specific), we'll provide you with reasonable advance notice and the opportunity to review the changes, except (1) when we launch a new service or feature, or (2) in urgent situations, such as preventing ongoing abuse or responding to legal requirements. If you don't agree to the new terms, you should remove [your content](https://policies.google.com/terms) and stop using the services. You can also end your relationship with us at any time by [closing your Google Account](https://support.google.com/accounts/answer/32046). If you close your Google Account and then access or use our services without an account, that access and use will be subject to the most current version of these terms.
+### Right of withdrawal
+You have the right to withdraw from this contract within 14 days without giving any reason.
+The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
+To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can contact us by email at [account-withdrawal@google.com](mailto:account-withdrawal@google.com); by phone [+353 1 533 9837](tel:+35315339837) (see below for [country-specific telephone numbers](https://policies.google.com/terms)); or by writing to us at Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. You may use the attached model withdrawal form, but it is not obligatory. You can also exercise your right of withdrawal online at [g.co/EEAWithdrawalForm](https://g.co/EEAWithdrawalForm). If you use this online feature, we will send you an acknowledgement of receipt of the withdrawal on a durable medium (for example, by e-mail), including its content and the date and time of its submission, without undue delay.
+To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
+### Effects of withdrawal
+If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
+### Model withdrawal form
+(complete and return this form only if you wish to withdraw from the contract)
+- To Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, account-withdrawal@google.com:
+- I hereby give notice that I withdraw from my contract of sale for the provision of the following service, \_\_\_\_\_\_\_\_\_\_\_\_\_
+- Ordered on, \_\_\_\_\_\_\_\_\_\_\_\_\_
+- Name of consumer, \_\_\_\_\_\_\_\_\_\_\_\_\_
+- Address of consumer, \_\_\_\_\_\_\_\_\_\_\_\_\_
+- Signature of consumer (only if this form is notified on paper), \_\_\_\_\_\_\_\_\_\_\_\_\_
+- Date \_\_\_\_\_\_\_\_\_\_\_\_\_
+### Contact Google to withdraw from these terms
+| Country | Phone number |
+| --- | --- |
+| Austria | 0800 001180 |
+| Åland Islands | 0800 526683 |
+| Belgium | 0800 58 142 |
+| Bulgaria | 0800 14 744 |
+| Canary Islands | +34 912 15 86 27 |
+| Ceuta & Melilla | +34 912 15 86 27 |
+| Croatia | 0800 787 086 |
+| Cyprus | 80 092492 |
+| Czechia | 800 720 070 |
+| Denmark | 80 40 01 11 |
+| Estonia | 8002 643 |
+| Finland | 0800 520030 |
+| France | 0 805 98 03 38 |
+| French Guiana | 0805 98 03 38 |
+| French Polynesia | +33 1 85 14 96 65 |
+| French Southern Territories | +33 1 85 14 96 65 |
+| Germany | 0800 6270502 |
+| Greece | 21 1180 9433 |
+| Guadeloupe | 0805 98 03 38 |
+| Hungary | 06 80 200 148 |
+| Iceland | 800 4177 |
+| Ireland | 1800 832 663 |
+| Italy | 800 598 905 |
+| Latvia | 80 205 391 |
+| Liechtenstein | 0800 566 814 |
+| Lithuania | 0 800 00 163 |
+| Luxembourg | 800 40 005 |
+| Malta | 8006 2257 |
+| Martinique | 0805 98 03 38 |
+| Mayotte | +33 1 85 14 96 65 |
+| Netherlands | 0800 3600010 |
+| New Caledonia | +33 1 85 14 96 65 |
+| Norway | 800 62 068 |
+| Poland | 800 410 575 |
+| Portugal | 808 203 430 |
+| Réunion | 0805 98 03 38 |
+| Romania | 0800 672 350 |
+| Slovakia | 0800 500 932 |
+| Slovenia | 080 688882 |
+| Spain | 900 906 451 |
+| St. Barthélemy | +33 1 85 14 96 65 |
+| St. Martin | +33 1 85 14 96 65 |
+| St. Pierre & Miquelon | +33 1 85 14 96 65 |
+| Svalbard & Jan Mayen | 800 62 425 |
+| Sweden | 020-012 52 41 |
+| Vatican City | 800 599 102 |
+| Wallis & Futuna | +33 1 85 14 96 65 |
 ## Definitions
 ### affiliate
 An entity that belongs to the Google group of companies, which means Google LLC and its subsidiaries, including the following companies that provide consumer services in the EU: Google Ireland Limited, Google Commerce Limited, and Google Dialer Inc.
 ### business user
 An individual or entity who is not a consumer (see consumer).
+### commercial guarantee
+A commercial guarantee is a voluntary commitment that is in addition to the [legal guarantee](https://policies.google.com/terms/definitions) of conformity. The company offering the commercial guarantee agrees to (a) provide certain services; or (b) repair, replace, or refund the consumer for defective items.
 ### consumer
+An individual who uses Google services for personal, non-commercial purposes outside of their trade, business, craft, or profession. (See business user)
+An individual who uses Google services for personal, non-commercial purposes outside of their trade, business, craft, or profession. This includes "consumers" as defined in [Article 2.1 of the EU Consumer Rights Directive](https://eur-lex.europa.eu/legal-content/EN/TXT/). (See business user)
 ### copyright
+A legal right that allows the creator of an original work (such as a blog post, photo, or video) to decide if and how that original work may be used by others, subject to certain limitations and exceptions (such as "fair use" and "fair dealing").
+A legal right that allows the creator of an original work (such as a blog post, photo, or video) to decide if and how that original work may be used by others, subject to certain limitations and exceptions.
 ### country version
 If you have a Google Account, we associate your account with a country (or territory) so that we can determine:
 - the Google [affiliate](https://policies.google.com/terms/definitions) that provides the [services](https://policies.google.com/terms/definitions) to you and that processes your information as you use the services
 When you're signed out, your country version is determined by the location where you're using Google services. If you have an account, you can [sign in](https://accounts.google.com/ServiceLogin) and view these terms to see the country associated with it.
 ### disclaimer
 A statement that limits someone's legal responsibilities.
+### EU Platform-to-Business Regulation
+The Regulation (EU) 2019/1150 on promoting fairness and transparency for business users of online intermediation services.
 ### indemnify or indemnity
 An individual or organization's contractual obligation to compensate the losses suffered by another individual or organization from legal proceedings such as lawsuits.
 ### intellectual property rights (IP rights)
 Rights over the creations of a person's mind, such as inventions (patent rights); literary and artistic works (copyright); designs (design rights); and symbols, names, and images used in commerce (trademarks). IP rights may belong to you, another individual, or an organization.
+### liability
+### lack of conformity
+Losses from any type of legal claim, whether the claim is based on a contract, tort (including negligence), or other reason, and whether or not those losses could have been reasonably anticipated or foreseen.
+A legal concept that defines the difference between how something should work and how it actually works. Under the law, how something should work is based on how the seller or trader describes it, whether its quality and performance are satisfactory, and its fitness for the usual purpose of such items.
+### legal guarantee
+A legal guarantee is a requirement under the law that a seller or trader is liable if their digital content, services, or goods are defective (that is, that they [lack conformity](https://policies.google.com/terms/definitions)).
 ### organization
 A legal entity (such as a corporation, non-profit, or school) and not an individual person.
 ### services
 Many of these services also include content that you can stream or interact with.
 ### trademark
 Symbols, names, and images used in commerce that are capable of distinguishing the goods or services of one individual or organization from those of another.
+### warranty
+An assurance that a product or service will perform to a certain standard.
 ### your content
 Things that you create, upload, submit, store, send, receive, or share using our services, such as:
 - Docs, Sheets, and Slides you create
 - blog posts you upload through Blogger