eBay Payments Terms of Use
eBay updated the effective dates for its Payments Terms of Use and made several changes tied to the introduction of a new feature called 'eBay balance' (replacing 'stored value'/'Spendable Funds'). Key changes include: eBay can now impose additional, unspecified requirements before letting you link a payout account; eBay says it may use device recognition and 'risk-based' tools to verify your identity; failing identity verification can now specifically freeze your eBay balance enrollment and block you from receiving payments owed to you; a new 'U.S. eBay balance Terms' document is incorporated and can override these Payments Terms for disbursement issues; and the list of account types eBay can place holds on or pull money from to cover amounts you owe has been expanded to include the new 'eBay balance' and 'E-Money' accounts.
eBay can add extra account-linking requirements at its discretion
Before, the rules for linking your bank account to get paid were spelled out in a fixed list by country. Now eBay can also require 'any additional requirements' it decides on, without those being listed anywhere in the terms. This gives eBay more one-sided control over what you need to do to get paid.
“satisfy any additional requirements set by us based on where you reside or where your business is established, as applicable”
New device recognition and risk-based verification tools
eBay now says it may use device recognition and 'risk-based assessment' tools to verify your identity, on top of things like confirming your email or phone. This means eBay may track characteristics of your device and behavior patterns as part of verifying who you are.
“We may use a range of identity verification and authentication methods, which may include device recognition, risk-based assessment, or other verification tools.”
Failed ID verification can freeze your eBay balance and block payouts
If you're a U.S. seller using eBay balance and you fail identity verification, eBay will suspend your eBay balance enrollment and you won't get paid for sales until you pass verification. This directly ties your access to money you've already earned to a verification process that could fail for reasons outside your control.
“failure to complete or pass identity verification will result in suspension of your eBay balance enrollment and you will not be able to receive disbursements of Manage Payments transactions until successful verification is completed”
What you can do — If you enroll in eBay balance, make sure your identity documents and account information are accurate and up to date to avoid payout delays.
New 'eBay balance Terms' can override these terms for payouts
eBay added a separate set of terms (U.S. and Australian eBay balance Terms) that control how your payouts are handled if you're enrolled in eBay balance, and those terms win if they conflict with the Payments Terms of Use you're reviewing here. This means your actual rights around receiving payouts may be defined in a document not shown in this comparison.
“In the event of any conflict between the Balance Terms applicable to you and these Payments Terms of Use, the applicable Balance Terms will control.”
What you can do — If you're enrolled in eBay balance, review the separate U.S. or Australian eBay balance Terms and Conditions directly.
More account types subject to holds and debt collection
eBay can now place holds on, and pull money owed to it from, a wider range of your accounts, including the new 'eBay balance' account and 'E-Money' accounts, not just stored value and payment accounts as before.
“including in your eBay balance account, stored value account, payment account or E-Money account (as applicable)”
| 1 | **Effective July 30, 2026, for sellers who accept these Payments Terms of Use during new seller registration or otherwise on or after that date; effective August 13, 2026, for all other sellers.** | |
| 1 | **Effective October 14, 2026, for sellers who accept these Payments Terms of Use during new seller registration or otherwise on or after that date; effective October 28, 2026, for all other sellers.** | |
± CHANGEDNew effective dates The terms now take effect October 14, 2026 (new sellers) and October 28, 2026 (existing sellers), pushed back from the original July 30 / August 13, 2026 dates. | ||
| 2 | 2 | |
| 3 | 3 | The previous version of these Payments Terms of Use can be accessed by [clicking here](https://pages.ebay.com/payment/2.0/previous-terms/). |
| 4 | 4 | |
| 5 | 5 | ## Introduction |
| 6 | 6 | |
| 7 | 7 | These Payments Terms of Use ("**Payments Terms of Use**") explain how the eBay Payment Entities offer you Payment Services (as defined below in Part I, Section 1) in connection with your use of the eBay Services. Your use of the eBay Services will continue to be governed by the [User Agreement](https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement) applicable to you. Capitalized terms not defined in these Payments Terms of Use have the same meaning given in the [User Agreement](https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement). If there's a conflict between these Terms and any other agreement (like your User Agreement or billing agreement) about using eBay without Managed Payments, these Terms will govern for Payment Services. For Payment Services, these Payments Terms of Use override any conflicting terms elsewhere. You agree to comply with these Payments Terms of Use when accessing or using our Payment Services. |
| 12 | 12 | | --- | --- | |
| 13 | 13 | | |
| 14 | 14 | **eBay Commerce Inc. ("eCI")** |
| 15 | 15 | 2065 Hamilton Avenue |
| 16 | 16 | San Jose, CA 95125, United States |
| 17 | 17 | |
| 18 | **Part II ("Additional Terms for Services Provided by eCI") of these Payments Terms of Use contains an Agreement to Arbitrate which will, with limited exception, require you to submit claims you have against us or our agents to binding and final arbitration, unless you opt out of the Agreement to Arbitrate (see Part II, Section 4 ("Legal Disputes"), Subsection 4.2 ("Agreement to Arbitrate")). If you do not opt out: (1) you will only be permitted to pursue claims against us or our agents on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding and (2) you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis.** | |
| 18 | **Part II ("Additional Terms for Services Provided by eCI") of these Payments Terms of Use contains an Agreement to Arbitrate which will, with limited exception, require you to submit claims you have against us or our agents to binding and final arbitration, unless you opt out of the Agreement to Arbitrate (see Part II, Section 5 ("Legal Disputes"), Subsection 5.2 ("Agreement to Arbitrate")). If you do not opt out: (1) you will only be permitted to pursue claims against us or our agents on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding and (2) you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis.** | |
| 19 | 19 | |
| 20 | 20 | | |
| 21 | 21 | |
| 22 | 22 | English: [https://www.ebay.com/help/home](https://www.ebay.com/help/home) |
| 23 | 23 | |
| 24 | 24 | Chinese: [https://www.ebay.com.hk/help/home](https://www.ebay.com.hk/help/home) |
| 106 | 106 | ## I. GENERAL PAYMENTS TERMS |
| 107 | 107 | |
| 108 | 108 | This Part I of the Payments Terms of Use applies to all Payment Services you receive from the eBay Payment Entities (also collectively referred to as **"we"** or **"us"** in this Part). |
| 109 | 109 | |
| 110 | 110 | ### 1\. About Payments on the eBay Services |
| 111 | 111 | |
| 112 | You agree that we can receive and process payments for you in connection with your use of the eBay Services. We manage the settlement and payouts of your funds to you ("**Managed Payments,**" or " **Payment Services**"). | |
| 112 | You agree that we can receive and process payments for you in connection with your use of the eBay Services. We manage the settlement and payouts of funds we have processed on your behalf to you ("**Managed Payments,**" or "**Payment Services**"). | |
| 113 | 113 | |
| 114 | 114 | Buyers can use the following payment methods (availability may vary): |
| 115 | 115 | |
| 116 | 116 | - Certain credit and debit cards (including Visa, Mastercard, and Discover) |
| 117 | 117 | - PayPal and Venmo (Venmo for buyers located in the US only) |
| 118 | 118 | - Digital wallets like Google Pay and Apple Pay |
| 119 | 119 | - Direct debit |
| 120 | 120 | - "Buy Now, Pay Later" and installment options |
| 121 | 121 | - eBay-issued coupons or gift cards (if eligible) |
| 122 | - Funds available on a seller account if enabled for item purchases on eBay (see eBay's US [Spendable Funds Terms and Conditions](https://pages.ebay.com/sv/svterms.html)) | |
| 122 | - eBay balance | |
| 123 | 123 | |
| 124 | 124 | We may change available payment methods at our discretion. |
| 125 | 125 | |
| 126 | 126 | The contract for each "item" (which may refer to goods and/or services) sold is between you and the buyer directly. |
| 127 | 127 | |
| 128 | 128 | Once a buyer completes payment, we'll notify you. When you receive notice that a buyer paid, you must ship or deliver the item using the agreed [shipping method](https://www.ebay.com/help/selling/posting-items/setting-postage-options). We will initiate the settlement of the proceeds to your Linked Financial Account (see Section 2 below). You can view payment and settlement details in the [Seller Hub](https://www.ebay.com/sh/landing) under the Payments tab. If you receive funds in error or aren't entitled to them, we may recover those amounts from you. |
| 136 | 136 | If you reside in, or your business is established in, the EEA, the United Kingdom, or Switzerland, submitting your online registration is considered your offer to enter into this agreement. If we don't confirm your onboarding immediately, we'll notify you once we've completed our review and approved you. |
| 137 | 137 | |
| 138 | 138 | To use Managed Payments, you must: |
| 139 | 139 | |
| 140 | 140 | #### 1\. Link a Financial Account |
| 141 | 141 | |
| 142 | You must link a financial account ("**Linked Financial Account**") to receive payouts. The name on your Linked Financial Account must match the name on your eBay account. Requirements vary depending on where you reside/your business is established: | |
| 142 | To receive payouts, you must link a financial account **("Linked Financial Account")** and satisfy any additional requirements set by us based on where you reside or where your business is established, as applicable. The name on your Linked Financial Account must match the name on your eBay account. Requirements include the following: | |
± CHANGEDAdditional, unspecified account-linking requirements Besides linking a financial account, you must now also satisfy any extra requirements eBay decides to impose based on where you live or do business, not just the ones listed in the terms. | ||
| 143 | 143 | |
| 144 | 144 | - **US, Canada, UK, or Australia:** A bank account based in your country of residence or establishment, or other approved instrument (e.g., debit card) |
| 145 | 145 | - **EEA (excluding Iceland):** A bank account based in any EEA country (except Iceland) |
| 146 | 146 | - **Switzerland or Liechtenstein:** A bank account based in Switzerland or Liechtenstein |
| 147 | 147 | - **Additional Countries:** We may require a specific third-party financial institution, or offer the option to use a local bank account. |
| 148 | 148 | |
| 170 | 170 | If you are an individual, this information may include, but is not limited to, your full name, address, phone number, date of birth, taxpayer identification number, bank account information, and a form of government-issued identification (such as your driver's license or your identity card). |
| 171 | 171 | |
| 172 | 172 | If you are a business, this information may include, without limitation, your full business name, residential or business address, phone number, entity type, bank account information, tax identification number, and business number, in addition to details regarding your beneficial owner(s), director(s), officer(s), authorized representative, legal representative, and/or primary contact, such as name, contact information, nationality, title, and government-issued identification (such as driver's license or identity card). We cannot issue payouts or tax forms (like IRS Form 1099-K) without accurate, complete, and up-to-date information. |
| 173 | 173 | |
| 174 | 174 | #### 3\. Confirm Your Identity |
| 175 | 175 | |
| 176 | You must provide any and all additional information we need to verify your identity or payment requests (e.g., confirm a phone number or email). You understand that without this, we may be unable to complete certain transactions. | |
| 176 | You must provide any and all additional information we need to verify your identity or payment requests. We may use a range of identity verification and authentication methods, which may include device recognition, risk-based assessment, or other verification tools. You understand that without providing requested information, we may be unable to complete certain transactions. | |
+ ADDEDNew identity verification methods disclosed eBay now says it may use device recognition, risk-based assessments, and other verification tools to confirm who you are, in addition to things like confirming a phone number or email. | ||
| 177 | 177 | |
| 178 | 178 | #### 4\. Keep Your Information Updated |
| 179 | 179 | |
| 180 | 180 | You must keep your information accurate and current. We may update records based on data from you, your bank, or payment providers. |
| 181 | 181 | |
| 182 | 182 | You may only use payment methods you're authorized to use. Changing key details, such as your country of residence, may require repeating some or all of the onboarding steps. |
| 194 | 194 | - Confirming your bank account and identity |
| 195 | 195 | - Obtaining third-party reports (e.g., credit bureaus) |
| 196 | 196 | - Cross-checking with other data sources |
| 197 | 197 | |
| 198 | 198 | Third parties may include without limitation banks, credit and consumer reporting agencies, data brokers, and service providers. |
| 199 | 199 | |
| 200 | If we cannot verify your information, we reserve the right to close, suspend, or limit your account, rescind your access to any or all of our services, and limit access to your funds. We are not responsible for losses you suffer due to missing or inaccurate data you provide. | |
| 200 | If we cannot verify your information, we reserve the right to close, suspend, or limit your account, rescind your access to any or all of our services, and limit access to your funds. We are not responsible for losses you suffer due to missing or inaccurate data you provide. In particular, if you are a US seller eligible for eBay balance, failure to complete or pass identity verification will result in suspension of your eBay balance enrollment and you will not be able to receive disbursements of Manage Payments transactions until successful verification is completed. | |
+ ADDEDSpecific consequence for failed verification tied to eBay balance If you're a U.S. seller using eBay balance and you fail identity verification, your eBay balance enrollment will be suspended and you won't be able to receive payouts from Managed Payments sales until you pass verification. | ||
| 201 | 201 | |
| 202 | 202 | ### 3\. Seller Payment Fees |
| 203 | 203 | |
| 204 | 204 | The fees and expenses we charge you for using Managed Payments, unless otherwise communicated to you, are listed on your applicable fee page linked in the tables below, based on the country where you reside or are established ("**Fee Page**") |
| 205 | 205 | |
| 206 | 206 | | Sellers in \_\_\_\_ without eBay Stores/eBay Pro subscription | eBay Store Sellers/eBay Pro Seller in | |
| 291 | 291 | Funds we receive on your behalf do not constitute deposits. If received by eCI, eCA, or eCCA, they represent an unsecured claim for payment against us. We may combine your funds with those of other customers and invest them according to applicable laws. You do not have any ownership interest in these investments and any interest earned from these investments will be retained by us. To the extent you may have any beneficial ownership in the interest or proceeds of these investments, you assign any right, title, and/or interest therein to us. |
| 292 | 292 | |
| 293 | 293 | Payouts are typically credited to your Linked Financial Account within one to three business days after disbursement is initiated, but timing may vary depending on your region and your bank's processing times. |
| 294 | 294 | |
| 295 | 295 | We will provide you with monthly transaction statements at no cost, accessible via [Seller Hub](https://www.ebay.com/sh/landing). |
| 296 | 296 | |
| 297 | If you are a seller based in the U.S. and enrolled in eBay balance, the following terms also apply to the disbursement of your transaction proceeds: the U.S. eBay balance Terms and Conditions (the "**U.S. balance Terms**"). If you are a seller based in Australia and enrolled in eBay balance, the following terms also apply to the disbursement of your transaction proceeds: the Australian eBay balance Terms and Conditions (the "**AU balance Terms**"). In the event of any conflict between the Balance Terms applicable to you and these Payments Terms of Use, the applicable Balance Terms will control. | |
+ ADDEDIntroduction of 'eBay balance' feature eBay rebranded its 'stored value'/'Spendable Funds' account feature as 'eBay balance,' and added a new section explaining that U.S. sellers using eBay balance are governed by separate 'U.S. balance Terms,' which control if they conflict with these Payments Terms. | ||
| 298 | ||
| 297 | 299 | #### Returns and Cancellations; Refunds |
| 298 | 300 | |
| 299 | 301 | If your buyer is entitled to a refund for a [return or cancellation](https://www.ebay.com/help/policies/member-behavior-policies/user-agreement) for a Managed Payments transaction-either under your agreement with the buyer or under eBay\`s policies-you authorize us to issue the refund to the buyer on your behalf. |
| 300 | 302 | |
| 301 | 303 | #### eBay Money Back Guarantee Programs |
| 302 | 304 | |
| 349 | 351 | - Any transaction processed by us for you for an item or service you listed on eBay (including without limitation the accuracy of your item description or any claim or dispute arising out of items or services offered or sold by you). |
| 350 | 352 | |
| 351 | 353 | #### Holds |
| 352 | 354 | |
| 353 | 355 | We reserve the right to restrict your access to funds when necessary to manage risks related to providing you the Payment Services. |
| 354 | 356 | |
| 355 | You agree that we may place holds on your funds-or instruct a payment service provider to do so-before disbursement, including in stored value or payment accounts. | |
| 357 | You agree that we may place holds on your funds-or instruct a payment service provider to do so-before disbursement, including in your eBay balance account, stored value account, payment account or E-Money account (as applicable). | |
± CHANGEDHolds can now apply to more account types eBay can place holds on funds in a wider range of account types, now explicitly including the new eBay balance account and 'E-Money' accounts, in addition to stored value and payment accounts. | ||
| 356 | 358 | |
| 357 | 359 | We'll display the hold amount and status in the Payments tab of Seller Hub or My eBay, and notify you through the eBay Message Center and/or email. We may ask for more information to resolve the issue. |
| 358 | 360 | |
| 359 | 361 | If you're a consumer in Germany, eBay Sarl will apply holds to your funds as described in [Part III, Section 6](). For all other sellers, we apply holds as described below. |
| 360 | 362 | |
| 361 | 363 | We may place a hold if we detect increased risk-such as identity verification issues or buyer disputes. Learn more about [hold types and examples](https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold). |
| 517 | 519 | |
| 518 | 520 | Collection of the Owed Amounts may be carried out on a one-time, sporadic, or recurring basis by the following means: |
| 519 | 521 | |
| 520 | 522 | - Deducting from your current or future amounts pending settlement to you as reflected in any of your eBay accounts; |
| 521 | 523 | - Charging your Linked Financial Account (and if required, by issuing a direct debit mandate or other similar authorization); |
| 522 | 524 | - Charging any other payment method you've authorized or stored with us or our Affiliates (e.g., for seller fees, shipping, or disputes); |
| 523 | - Deducting from your stored value account (if such an account has been issued to you); | |
| 525 | - Deducting from your eBay balance account, stored value account, payment account or E-Money account (as applicable); | |
± CHANGEDDebt collection can now pull from more account types When eBay collects amounts you owe, it can now deduct from your eBay balance account, payment account, or E-Money account, in addition to your stored value account. | ||
| 524 | 526 | - Using a collections agency or other collection methods if the collection by other means has been unsuccessful. |
| 525 | 527 | |
| 526 | You authorize us to choose the method of payment among those listed above. We normally deduct Owed Amounts from your upcoming disbursements. If you have a stored value account, we'll collect payment from those funds first. If your funds are insufficient to cover the Owed Amounts, you owe the remaining amount to us and we'll charge your Linked Financial Account or another saved payment method. If you have several payment instruments on file, you may indicate a preferred method for collecting Owed Amounts in your eBay account. | |
| 528 | You authorize us to choose the method of payment among those listed above. We normally deduct Owed Amounts from your upcoming disbursements. If you have an eBay balance account, stored value account, payment account or E-Money account, we'll collect payment from those funds first. If your funds are insufficient to cover the Owed Amounts, you owe the remaining amount to us and we'll charge your Linked Financial Account or another saved payment method. If you have several payment instruments on file, you may indicate a preferred method for collecting Owed Amounts in your eBay account. | |
| 527 | 529 | |
| 528 | 530 | You also authorize the Affiliate whom you have entered into the [User Agreement](https://www.ebay.com/help/policies/member-behavior-policies/user-agreement) with for the provision of eBay Services to charge you for any Owed Amounts on our behalf from any payment method you may have on file with such Affiliate. |
| 529 | 531 | |
| 530 | 532 | If you provide us with a SEPA/BECS direct debit mandate for debiting Owed Amounts from your bank account, any required advance notice will be given to you at least three days prior to charging your bank account. At any point prior to you explicitly cancelling a SEPA/BECS direct debit mandate we have obtained from you, we may deduct Owed Amounts based on such mandate. Unless you are a consumer in the EU or UK, you waive, to the extent possible under applicable law, any rights you may have to receive advance notice of any particular preauthorized charge. |
| 531 | 533 | |
| 532 | 534 | If our attempt to recoup an Owed Amount from a payment instrument you have authorized us to use fails as a result of your acts or omissions, we may charge you for the failed attempt as set forth on the Fee Page or as applicable in Parts IV and V below. |
| 609 | 611 | We may assign our rights and obligations under these Payments Terms of Use at our sole discretion. If we do, we'll notify you. |
| 610 | 612 | |
| 611 | 613 | ## II. ADDITIONAL TERMS FOR SERVICES PROVIDED BY ECI |
| 612 | 614 | |
| 613 | 615 | In addition to the General Payments Terms above, the following provisions apply with respect to Payment Services provided by eCI. Within this section, "**we**" or "**us**" refers to eCI. |
| 614 | 616 | |
| 615 | As between you and eCI, these Payments Terms of Use incorporate by this reference the provisions of the [User Agreement](https://www.ebay.com/help/policies/member-behavior-policies/user-agreement) and the [Spendable Funds Terms](https://pages.ebay.com/sv/svterms.html) to the extent applicable to this agreement. In the event of any conflict between the [User Agreement](https://www.ebay.com/help/policies/member-behavior-policies/user-agreement) and these Payments Terms of Use, these Payments Terms of Use will govern. In the event of any conflict between the [Spendable Funds Terms](https://pages.ebay.com/sv/svterms.html) and these Payment Terms of Use, the Spendable Funds Terms will govern. | |
| 617 | As between you and eCI, these Payments Terms of Use incorporate by this reference the provisions of the [User Agreement](https://www.ebay.com/help/policies/member-behavior-policies/user-agreement) to the extent applicable to this agreement. In the event of any conflict between the [User Agreement](https://www.ebay.com/help/policies/member-behavior-policies/user-agreement) and these Payments Terms of Use, these Payments Terms of Use will govern. | |
| 616 | 618 | |
| 617 | 619 | We may change, discontinue, enhance, or modify features of Managed Payments at any time. |
| 618 | 620 | |
| 619 | 621 | ### 1\. Appointment of eCI as Agent |
| 620 | 622 | |
| 621 | 623 | **eCI will receive payments on your behalf as your agent. You hereby appoint eCI as your agent for the limited purpose of receiving, holding and settling payments for Managed Payments transactions.** |
| 625 | 627 | ### 2\. Information Returns |
| 626 | 628 | |
| 627 | 629 | eBay may be required to issue information return(s) to you related to payments made to you during a calendar year, such as IRS Forms 1099. Your acceptance of these Payments Terms of Use and continued use of our Payment Services evidence your agreement to receive any information return, such as Forms 1099-K or any other Form 1099 required to be issued to you, electronically. You may access an electronic copy of Forms 1099 by downloading the form where it is made available to you in [Seller Hub](https://www.ebay.com/help/selling/selling-tools/seller-hub). You can choose to receive paper information returns mailed to you by opting out of paperless-only delivery. The elections will be effective for current and future years unless you change your election. You will not receive any information returns in the mail unless you've opted out of electronic delivery by December 31, or we are otherwise required to send a paper copy of your information return by mail. |
| 628 | 630 | |
| 629 | 631 | ### 3\. Authorization for Collection of Owed Amounts |
| 630 | 632 | |
| 631 | **You hereby authorize eCI to debit or charge any Owed Amount from your Linked Financial Account or any other payment method you have on file with us, including your stored value account (if stored value has been issued to you). Your authorization will remain in full force and effect until the earlier occurrence of: our receipt from you of any written communication that revokes such authorization, or upon the closure or termination of your eBay account.** | |
| 633 | **You hereby authorize eCI to debit or charge any Owed Amount from your Linked Financial Account or any other payment method you have on file with us, including your eBay balance account (if such an account has been issued to you). Your authorization will remain in full force and effect until the earlier occurrence of: our receipt from you of any written communication that revokes such authorization, or upon the closure or termination of your eBay account.** | |
| 632 | 634 | |
| 633 | 635 | To the extent permitted by law, you hereby irrevocably sell, assign, grant, convey and transfer to eBay and its Affiliates, as applicable, all of your rights, title, and interests in any and all accounts receivable, payments of money, and general intangibles owed in your favor to satisfy any and all obligations or liabilities you owe to eBay or its applicable Affiliate in connection with your use of Managed Payments and eBay Services for the sale of goods or services to your Buyers. |
| 634 | 636 | |
| 635 | ### 4\. Legal Disputes | |
| 637 | ### 4\. U.S. eBay balance Enrollment | |
| 636 | 638 | |
| 639 | Enrollment in and your use of eBay balance in the U.S. is governed by the terms and conditions set forth in the U.S. Balance Terms, which supplement and are incorporated by reference into these Payments Terms of Use. In the event of any conflict between the U.S. Balance Terms and these Payments Terms of Use, the U.S. Balance Terms will control. | |
| 640 | ||
| 641 | ### 5\. Legal Disputes | |
± CHANGEDLegal Disputes section renumbered The arbitration and legal disputes section moved from Section 4 to Section 5 because a new section (U.S. eBay balance Enrollment) was inserted before it. The arbitration terms themselves are unchanged. | ||
| 642 | ||
| 637 | 643 | **PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND eCI HAVE AGAINST EACH OTHER ARE RESOLVED.** |
| 638 | 644 | |
| 639 | 645 | **You and eCI agree that any claim or dispute at law or equity that has arisen, or may arise, between you and eCI (or any related third parties) that relates in any way to or arises out of this or previous versions of these Payments Terms of Use, your use of or access to Managed Payments, or the actions of eCI or its agents, will be resolved in accordance with the provisions set forth in this Legal Disputes Section.** |
| 640 | 646 | |
| 641 | #### 4.1. Applicable Law | |
| 647 | #### 5.1. Applicable Law | |
| 642 | 648 | |
| 643 | 649 | You agree that, except to the extent inconsistent with or preempted by federal law, the laws of the State of Utah, without regard to principles of conflict of laws, will govern these Payments Terms of Use and any claim or dispute that has arisen or may arise between you and eCI, except as otherwise stated in these Payments Terms of Use. |
| 644 | 650 | |
| 645 | #### 4.2. Agreement to Arbitrate | |
| 651 | #### 5.2. Agreement to Arbitrate | |
| 646 | 652 | |
| 647 | 653 | **You and eCI each agree that any and all disputes or claims that have arisen, or may arise, between you and eCI (or any related third parties) that relate in any way to or arise out of this or previous versions of these Payments Terms of Use, your use of or access to Managed Payments, the actions of eCI or its agents, or any products or services sold, offered, or purchased through the Services shall be resolved exclusively through final and binding arbitration, rather than in court. In this Legal Disputes Section, the term "related third parties" includes your and eCI's respective affiliates, subsidiaries, parent companies, predecessors, successors, assigns, as well as your, eCI's, and these entities' employees and agents. Alternatively, you may assert your claims in small claims court, if your claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. The Federal Arbitration Act governs the interpretation and enforcement of this Agreement to Arbitrate.** |
| 648 | 654 | |
| 649 | 655 | 1. ##### Prohibition of Class and Representative Actions and Non-Individualized Relief |
| 650 | 656 | |
| 651 | 657 | **YOU AND eCI AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, OR REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. UNLESS BOTH YOU AND eCI AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, CLASS, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS.** If a court decides that applicable law precludes enforcement of any of this paragraph's limitations as to a particular claim or a particular request for a remedy (such as a request for injunctive relief), then that claim or that remedy request (and only that claim or that remedy request) must be severed from the arbitration and may be brought in court, subject to your and eCI's right to appeal the court's decision. All other claims will be arbitrated. |
| 679 | 685 | For your convenience, we are providing an [Opt-Out Notice form](https://pages.ebay.com/policies/arbitrate-optout.html). You must complete and mail that to us in order to opt out of the Agreement to Arbitrate. You must complete the Opt-Out Notice form by providing the information called for in the form, including your name, address (including street address, city, state and zip code), and the user ID(s) and email address(es) associated with the eBay Service account(s) to which the opt-out applies. You must sign the Opt-Out Notice for it to be effective. This procedure is the only way you can opt out of the Agreement to Arbitrate. If you opt out of the Agreement to Arbitrate, all other parts of these Payments Terms of Use and its Legal Disputes Section will continue to apply to you. Opting out of this Agreement to Arbitrate has no effect on any previous, other, or future arbitration agreements that you may have with us. |
| 680 | 686 | |
| 681 | 687 | 6. ##### Future Amendments to the Agreement to Arbitrate |
| 682 | 688 | |
| 683 | 689 | Notwithstanding any provision in the User Agreement or these Payments Terms of Use to the contrary, you and we agree that if we make any amendment to this Agreement to Arbitrate (other than an amendment to any notice address or site link provided herein) in the future, that amendment shall not apply to any claim that was filed in a legal proceeding against eCI prior to the effective date of the amendment. The amendment shall apply to all other disputes or claims governed by the Agreement to Arbitrate that have arisen or may arise between you and eCI. We will notify you of amendments to this Agreement to Arbitrate by posting the amended terms on www.eBay.com at least 30 days before the effective date of the amendments and by providing notice through the eBay Message Center and/or by email. If you do not agree to these amended terms, you may close your account within the 30-day period and you will not be bound by the amended terms. |
| 684 | 690 | |
| 685 | #### 4.3. Judicial Forum for Legal Disputes | |
| 691 | #### 5.3. Judicial Forum for Legal Disputes | |
| 686 | 692 | |
| 687 | 693 | Unless you and we agree otherwise, in the event that the Agreement to Arbitrate above is found not to apply to you or to a particular claim or dispute, either as a result of your decision to opt out of the Agreement to Arbitrate or as a result of a decision by the arbitrator or a court order, you agree that any claim or dispute that has arisen or may arise between you and eCI must be resolved exclusively by a state or federal court located in Salt Lake County, Utah. You and eCI agree to submit to the personal jurisdiction of the courts located within Salt Lake County, Utah for the purpose of litigating all such claims or disputes. |
| 688 | 694 | |
| 689 | 695 | ## III. ADDITIONAL TERMS FOR SERVICES PROVIDED BY EBAY SARL |
| 690 | 696 | |
| 691 | 697 | In addition to the General Payments Terms above, the following provisions apply with respect to Payment Services you receive from eBay Sarl. Within this section, "**we**" or "**us**" refers to eBay Sarl. |
| 714 | 720 | |
| 715 | 721 | As between you and eCUK, these Payments Terms of Use incorporate by this reference the provisions of the [User Agreement](https://www.ebay.co.uk/help/policies/member-behaviour-policies/user-agreement) to the extent applicable to this agreement. In the event of any conflict between the [User Agreement](https://www.ebay.co.uk/help/policies/member-behaviour-policies/user-agreement) and these Payments Terms of Use, these Payments Terms of Use will govern. |
| 716 | 722 | |
| 717 | 723 | ## Previous version |
| 718 | 724 | |
| 719 | 725 | - [Previous Payments Terms of Use](https://pages.ebay.com/payment/2.0/previous-terms/) |
| 720 | - [Previous Payments Terms of Use - Download PDF](https://ir.ebaystatic.com/pictures/aw/pics/sneakers/us_payments_terms_of_use_2026_05_05_86560ed89e.pdf) | |
| 726 | - [Previous Payments Terms of Use - Download PDF](https://ir.ebaystatic.com/pictures/aw/pics/payment/us-payments-terms-of-use-2026-07-30.pdf) | |
± CHANGEDPrevious-terms PDF link updated The link to download the previous version of the terms as a PDF was updated to a new URL. | ||