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Uw privacy op Deezer

MATERIAL
FIRST SEEN 2026-09-12 · VERSION 20260912_rev01 · COMPARED WITH 20201111_rev01 · IN DE

What changed, in plain language

How reviews are made

The privacy notice you're viewing switched from an English document dated "Updated September 2025" to a German-language document dated "Stand: Dezember 2021" — nearly four years older. Several details that appeared in the more recent version are missing here, including mentions of voice-data collection, device sensor data used for security, a named advertising partner, and a clause about archiving data for legal disputes. One thing did get simpler in a good way: getting a copy of your data now looks self-service in account settings rather than requiring a support request.

Changes that may affect you

Voice data and device sensor data no longer disclosedMATERIAL
DATA COLLECTION

An earlier version of this notice told you Deezer could collect your voice data and device sensor/behavioral data (for security purposes). Those items are missing from the version you're now seeing. This could mean Deezer stopped collecting them — or just stopped telling German-speaking users about it. Either way, you currently have less information than before about what's being collected.

“voice data”

What you can do — Check Deezer's English-language privacy notice or contact their support to confirm whether voice and sensor data are still being collected.

Named advertising partner and partner-based recommendations no longer disclosedMATERIAL
DATA SHARING

A previous version specifically named The Trade Desk as a company receiving an advertising identifier tied to you, and mentioned that audience analytics could include recommendations sourced from partners. Neither detail appears in the current notice, even though the general "advertising data" category is still listed.

“including ad identifier of The Trade Desk as detailed in privacy settings”

What you can do — Review your ad and privacy settings in your Deezer account to see which third parties currently receive your data.

You're being shown an older, less detailed privacy noticeMATERIAL
OTHER

This notice is dated December 2021, while Deezer has a more recent September 2025 English version with more disclosures (broader scope clause, data archiving for disputes, more contact channels). Being served an outdated version means you may not have full visibility into Deezer's current data practices.

“Stand: Dezember 2021”

What you can do — If you read English, check the September 2025 English-language notice for the most complete information, or contact Deezer's Data Protection Officer via the linked form to ask which version applies to your account.

Changelog

  1. ± CHANGEDNotice reverted from September 2025 (English) to December 2021 (German)

    The version of the privacy notice you're being shown is now a German-language document dated December 2021, replacing the more recent September 2025 English version. It's unclear whether this reflects an actual change in Deezer's practices or just a translation that hasn't been kept up to date.

    Updated September 2025

    Stand: Dezember 2021

  2. − REMOVEDClause explaining the notice covers all uses and future services was dropped

    The older text explaining that the policy applies to every way you use Deezer (web, app, linked accounts, free/paid/trial) and to any new services Deezer launches is no longer present.

    It applies to all your use of Deezer streaming services as users (on the website, via the app, on all devices, to customize your user experience, link your Deezer account to another application, or access free service, paid plan or try & buy option), and all other Deezer services that would reference this Privacy Notice. Deezer may develop and offer new or additional services. These will also be subject to this Policy unless stated otherwise.

  3. ± CHANGED"Voice data" no longer listed as collected content

    The list of user content Deezer collects used to include voice data alongside photos and audio data. That item is gone from the version you're seeing now.

    Photos, audio data\*, voice data, Customer Care requests

    Fotos, Audiodaten\*, Anfragen an den Kundendienst

  4. ± CHANGEDDevice sensor/behavioral data for security is no longer mentioned

    A prior version disclosed that Deezer collects "behavioral data" from your device's sensors as part of security monitoring. This notice only mentions crash and performance data, with a narrower stated purpose (just for crashes).

    Crash data, performance data, behavioral data (device's sensor and usage data)\*

    Absturzdaten, Leistungsdaten

  5. ± CHANGEDNamed ad-tech partner "The Trade Desk" no longer disclosed

    The advertising-data entry used to specifically name The Trade Desk as a company that receives an advertising identifier about you. That name is no longer mentioned, though "advertising data" is still listed generally.

    advertising data\* (including ad identifier of The Trade Desk as detailed in privacy settings)

    Werbedaten\*

  6. ± CHANGEDMore detailed location-tracking description dropped

    A prior version explained that Deezer uses your IP address plus other technical signals (device language, currency, accessible content) to estimate your location. The current text just says "coarse location (IP address)" without those extra details.

    IP address\* which serves along with other technical data such as device's language settings or currency payments and content accessible to determine coarse location\* (country, region or state)

    Grober Standort (IP-Adresse)

  7. ± CHANGEDPartner-sourced recommendations no longer mentioned under analytics

    The analytics section used to say Deezer's audience measurement includes proposing recommendations sourced from partners. That phrase is gone.

    We use your data to measure our audience, propose recommendations including from partners, analyze how you use our service

    Wir verwenden Ihre Daten, um unsere Zielgruppe zu erfassen, um zu analysieren, wie unser Dienst genutzt wird

  8. − REMOVEDText messages, push notifications, and in-app banners no longer listed as contact channels

    A previous version said Deezer might reach you by text message, in-app banners, or push notifications in addition to email. Only email is described now.

    In the app we can display banners (slide-up) or send you push notifications depending on the parameters of your mobile.

  9. − REMOVEDGeneral 5-year archiving clause for legal disputes removed

    A clause stating that some data may be archived for up to five years to comply with legal obligations and manage disputes is no longer present, beyond the specific retention table.

    Then, we may keep some of your personal data in archiving for a period not exceeding five (5) years in order to comply with our legal obligations and for the management of any disputes.

  10. ± CHANGEDGetting a copy of your data is now described as self-service again

    Instead of having to contact Customer Care through a form to get a copy of your data, the notice now says you can view it directly in your account settings.

    You can access and get a copy of your data by contacting our Customer Care via this [form](https://support.deezer.com/hc/en-gb/requests/new).

    Du kannst in deinen [Kontoeinstellungen](https://www.deezer.com/account) eine Kopie deiner Daten einsehen (Kontoeinstellungen / Meine Daten / Meine persönlichen Daten)

  11. ± CHANGEDAccount-deletion instructions simplified; Customer Care alternative dropped

    Deletion instructions now just point to account settings, without mentioning the option to delete by contacting Customer Care.

    You can delete your account and all personal data associated with your account in your [account settings](https://www.deezer.com/account) (Account management / Manage my account / DELETE MY ACCOUNT) or by contacting our Customer Care via this [form](https://support.deezer.com/hc/en-gb/requests/new).

    Sie können Ihr Konto in Ihren [Kontoeinstellungen](https://www.deezer.com/account) löschen.

Full text changes — 20201111_rev01 to 20260912_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

1- [• Your privacy on Deezer Updated September 2025]()
2- [• Your privacy on Deezer Updated June 2022]()
1## Ihre Privatsphäre auf Deezer
32
4## Your privacy on Deezer
3### Stand: Dezember 2021
54
6### Updated September 2025
5Bei Deezer nehmen wir Ihre Privatsphäre sehr ernst, und wir wollen, dass Sie sich mit der Art und Weise, auf die wir Ihre personenbezogenen Daten verarbeiten, wohlfühlen. Diese Datenschutzerklärung soll Ihnen daher transparente und wichtige Informationen darüber geben, wie wir Ihre Daten [erheben](), [verwenden](), [speichern](), [schützen]() und [weitergeben]() und wie Sie Ihre [Rechte]() in Bezug auf diese Daten ausüben können.
76
8At Deezer, we care about your privacy and we want you to be comfortable with how we use your personal data. This Privacy Notice is therefore designed to provide you with transparent and important information on how we [collect](), [use](), [retain](), [protect]() and [share]() your data, and how you can exercise your [rights]() over it.
7Wenn Sie Fragen zu dieser Datenschutzerklärung oder zu unseren Datenschutzpraktiken haben, sich an unseren Kundendienst oder Datenschutzbeauftragten wenden oder eine Beschwerde einreichen möchten, können Sie uns über dieses [Formular](https://support.deezer.com/hc/de/requests/new) kontaktieren.
98
10It applies to all your use of Deezer streaming services as users (on the website, via the app, on all devices, to customize your user experience, link your Deezer account to another application, or access free service, paid plan or try & buy option), and all other Deezer services that would reference this Privacy Notice. Deezer may develop and offer new or additional services. These will also be subject to this Policy unless stated otherwise.
9## Erhebung personenbezogener Daten
1110
12If you have any questions about this Privacy Notice or our privacy practices, would like to contact our Customer Care or Data Protection Officer, or would like to submit a complaint, you can contact us through this [form](https://support.deezer.com/hc/en-gb/requests/new).
11Zu den personenbezogenen Daten gehören Daten, die Sie direkt identifizieren (z. B. Ihr Name), Daten, die Sie indirekt identifizieren (z. B. Ihre E-Mail-Adresse oder Telefonnummer), und Daten, die mit Ihnen in Verbindung gebracht werden können (z. B. Ihr Wiedergabeverlauf oder Ihre bevorzugten Inhalte).
1312
14## Collection of personal data
13Obwohl Sie bei der Registrierung bei Deezer keine Daten angeben müssen, die Sie direkt und persönlich identifizieren, betrachten wir alle Daten, die mit Ihnen in Verbindung gebracht werden können, als personenbezogen und behandeln sie auch so.
1514
16Personal data includes data that directly identifies you (such as your name), data that indirectly identifies you (such as your email address or phone number), and data that can be linked to you (such as your listening history or favorite content).
15Wenn Sie sich bei Deezer anmelden und unseren Dienst nutzen, erheben wir die folgenden personenbezogenen Daten:
1716
18Although registering with Deezer does not require you to provide data that directly and personally identifies you, we consider any data that may be linked to you as personal, and we treat it as such.
17#### Kontaktdaten
1918
20We collect the following personal data when you sign up to Deezer and use our service.
19Name, E-Mail-Adresse\*, Telefonnummer, Logins sozialer Netzwerke, Alter\*, Geschlecht
20Von Ihnen oder Ihrem Serviceanbieter bereitgestellt, wenn Sie sich bei Deezer anmelden
2121
22#### Contact info
22#### Kennungen
2323
24Name, email address\*, mobile phone number, social logins, age\*, gender
25Provided by you or your service provider when you sign up to Deezer
24Nutzer-ID\*, Geräte-IDs
25Nutzer-ID, die von uns zugewiesen wird, wenn Sie sich bei Deezer anmelden, Geräte-IDs, die von uns erhoben werden, wenn Sie Deezer nutzen.
2626
27#### Identifiers
27#### Finanzielle Informationen
2828
29User ID\*, device IDs
30User ID assigned by us when you sign up to Deezer, device IDs collected by us when you use Deezer.
29Zahlungsinformationen\*, Transaktionen\*
30Von Ihnen bereitgestellt, wenn Sie ein kostenpflichtiges Abonnement oder ein Try & Buy-Angebot abschließen.
3131
32#### Financial info
32#### Standort
3333
34Payment info\*, transactions\*
35Provided by you when you subscribe to a paid plan or a try & buy offer.
34Grober Standort (IP-Adresse)
35Wird von uns erhoben, wenn Sie sich anmelden und Deezer nutzen.
3636
37#### Location
37#### Nutzungsdaten
3838
39IP address\* which serves along with other technical data such as device's language settings or currency payments and content accessible to determine coarse location\* (country, region or state)
40Collected by us when you sign in and use Deezer.
39Produktinteraktion (einschließlich Wiedergabedaten)\*, Werbedaten\*
40Werden von uns erhoben, wenn Sie Deezer nutzen oder mit Werbung interagieren.
4141
42#### Usage data
42#### Nutzerinhalte
4343
44Product interaction (including streaming, browsing data)\*, advertising data\* (including ad identifier of The Trade Desk as detailed in privacy settings).
45Collected by us when you use Deezer or when you interact with ads or transmitted by third-parties authorized by you to share data with us.
44Fotos, Audiodaten\*, Anfragen an den Kundendienst
45Von Ihnen bereitgestellt, wenn Sie Deezer nutzen oder unseren Kundendienst kontaktieren.
4646
47#### User content
47#### Suchverlauf
4848
49Photos, audio data\*, voice data, Customer Care requests
50Provided by you when you use Deezer or when you contact our Customer Care.
49Auf Deezer durchgeführte Suchen\*
50Von Ihnen bereitgestellt, wenn Sie Inhalte auf Deezer suchen.
5151
52#### Search history
52#### Diagnosedaten
5353
54Searches performed on Deezer\*
55Provided by you when you search content on Deezer.
54Absturzdaten, Leistungsdaten
55Werden von uns erhoben, wenn der Dienst während der Nutzung von Deezer abstürzt.
5656
57#### Diagnostics and Security
57Die mit einem \* gekennzeichneten Daten sind erforderlich, damit Sie sich bei Deezer anmelden, eines unserer kostenpflichtigen Abonnements oder ein Try & Buy-Angebot abschließen oder unseren Dienst und seine Funktionen nutzen können.
5858
59Crash data, performance data, behavioral data (device's sensor and usage data)\*
60Collected by us to secure access and use of Deezer.
59## Verwendung personenbezogener Daten
6160
62Data marked with an \* is required to allow you to sign up to Deezer, to subscribe to one of our paid plans or try & buy offers, or to use our service and its features.
61Wir verwenden Ihre Daten nur, wenn wir eine rechtliche Grundlage dafür haben. Je nach den Umständen können wir Ihre Daten mit Ihrer Einwilligung verarbeiten, weil dies zur Erfüllung [unseres Vertrags mit Ihnen](https://www.deezer.com/legal/cgu) oder zur Einhaltung von Gesetzen erforderlich ist oder weil wir glauben, dass die Verarbeitung in unserem oder dem berechtigten Interesse Dritter liegt (sofern nicht Ihre Interessen, Rechte und berechtigten Erwartungen Vorrang gegenüber solchen Interessen haben).
6362
64## Use of personal data
63Wir verwenden keine Algorithmen, um Entscheidungen zu treffen, die Sie ohne menschliche Überprüfung erheblich beeinträchtigen würden. Wir verwenden Ihre Daten nur für die unten beschriebenen Zwecke.
6564
66We use your data for the purposes detailed below in this section and only when we have a legal basis to do so., as provided by applicable data protection regulation. Depending on the circumstances, we may process your data (i) with your consent, (ii) because it is necessary to fulfill [our contract with you](https://www.deezer.com/legal/cgu) or (iii) comply with the law, or (iv) because we believe that the processing is in our or others' legitimate interests (provided that such interests don't override your interests, rights, and legitimate expectations).
65#### Funktionalität der App
6766
68We don't use any algorithms to make any decision that would significantly affect you without human review. We only use your data for the purposes described below.
67Wir verwenden Ihre Daten, um Ihnen zu ermöglichen, sich bei Deezer anzumelden, Audioinhalte zu suchen und abzuspielen, Ihre Favoriten und Playlists zu verwalten und Inhalte mit anderen Personen zu teilen.
6968
70#### App functionality
69#### Kontaktdaten
7170
72We use your data below to enable you to sign in to Deezer, search and play audio content, manage your favorites and playlists, and share content with other people, as necessary for the performance of our contract with you.
71E-Mail-Adresse, Telefonnummer, Logins sozialer Netzwerke
7372
74#### Contact info
73#### Kennungen
7574
76Email address, mobile phone number, social logins
75Nutzer-ID, Geräte-IDs
7776
78#### Identifiers
77#### Standort
7978
80User ID, device IDs
79Grober Standort
8180
82#### Location
81#### Nutzungsdaten
8382
84Coarse location (via IP address)
83Produktinteraktion
8584
86#### Usage data
85#### Nutzerinhalte
8786
88Product interaction
87Audiodaten
8988
90#### User content
89#### Suchverlauf
9190
92Audio data, voice data
91Suchen
9392
94#### Search history
93### Produktpersonalisierung
9594
96Searches
95Wir verwenden Ihre Daten, um Ihnen die Möglichkeit zu bieten, Ihr Profil und Ihre Playlists zu personalisieren, und um Ihnen Inhaltsempfehlungen auf der Grundlage Ihres Wiedergabeverlaufs und Ihrer bevorzugten Inhalte zu geben.
9796
98### Product personalization
97#### Kontaktdaten
9998
100We use your data below to enable you to personalize your profile and playlists, and to provide you with content recommendations based on your listening history and favorite content pursuant to our contract with you.
99Name, Alter, Geschlecht
101100
102#### Contact info
101#### Kennungen
103102
104Name, age, gender
103Nutzer-ID, Geräte-IDs
105104
106#### Identifiers
105#### Standort
107106
108User ID, device IDs
107Grober Standort
109108
110#### Location
109#### Nutzungsdaten
111110
112Coarse location (via IP address)
111Produktinteraktion
113112
114#### Usage data
113#### Nutzerinhalte
115114
116Product interaction
115Fotos
117116
118#### User content
117#### Suchverlauf
119118
120Photos
119Suchen
121120
122#### Search history
121### Zahlungen und Tantieme
123122
124Searches
123Wir verwenden Ihre Daten, um Ihre Zahlung zu verarbeiten, wenn Sie ein kostenpflichtiges Abonnement oder ein Try & Buy-Angebot abschließen, um unsere steuerlichen und buchhalterischen Pflichten zu erfüllen und um Tantieme an Musiklabels und Plattenfirmen zu zahlen. Wir verwenden einen externen Zahlungsanbieter und speichern daher die Daten Ihrer Zahlungsmethode nicht.
125124
126### Payment and royalties
125#### Kontaktdaten
127126
128We use your data to process your payment when subscribing to a paid plan or a try & buy offer, as required under our contract with you, fulfill our tax and accounting obligations, pay royalties to music labels and record companies and comply with law. We use external payment providers and therefore don't store your payment method details.
127E-Mail-Adresse, Telefonnummer
129128
130#### Contact info
129#### Kennungen
131130
132Email address, mobile phone number
131Nutzer-ID
133132
134#### Identifiers
133#### Finanzielle Informationen
135134
136User ID
135Zahlungsinformationen, Transaktionen
137136
138#### Financial info
137#### Standort
139138
140Payment info, transactions
139Grober Standort
141140
142#### Location
141#### Nutzungsdaten
143142
144Coarse location (via IP address)
143Produktinteraktion
145144
146#### Usage data
145### Sicherheit und Betrugsprävention
147146
148Product interaction
147Wir verwenden Ihre Daten, um die ständige Sicherheit, Vertraulichkeit, Integrität, Verfügbarkeit und Belastbarkeit unseres Dienstes zu überwachen und zu gewährleisten und um eine betrügerische Nutzung zu verhindern.
149148
150### Security and fraud prevention
149#### Kontaktdaten
151150
152We use your data to monitor and ensure the ongoing security, confidentiality, integrity, availability and resilience of our service, and to prevent fraudulent access and use, pursuant to our legitimate interest.
151Name, E-Mail-Adresse, Telefonnummer, Logins sozialer Netzwerke
153152
154#### Contact info
153#### Kennungen
155154
156Name, email address, mobile phone number, social logins
155Nutzer-ID, Geräte-IDs
157156
158#### Identifiers
157#### Finanzielle Informationen
159158
160User ID, device IDs
159Zahlungsinformationen, Transaktionen
161160
162#### Financial info
161#### Standort
163162
164Payment info, transactions
163Grober Standort
165164
166#### Location
165#### Nutzungsdaten
167166
168Coarse location (via IP address)
167Produktinteraktion
169168
170#### Usage data
169#### Diagnosedaten
171170
172Product interaction
171Absturzdaten, Leistungsdaten
173172
174#### Diagnostics & Security
173### Analysen und Einblicke in die Zielgruppe
175174
176Crash data, performance data, behavioral data
175Wir verwenden Ihre Daten, um unsere Zielgruppe zu erfassen, um zu analysieren, wie unser Dienst genutzt wird, um seine Gesamtleistung, seine Benutzerfreundlichkeit und sein Design zu überwachen und zu verbessern und um neue Funktionen zu entwickeln. In Ihren Cookie-Einstellungen können Sie in diese Verwendung einwilligen oder diese Verwendung blockieren.
177176
178### Analytics and audience insights
177#### Kennungen
179178
180We use your data to measure our audience, propose recommendations including from partners, analyze how you use our service, , monitor and improve its overall performance, usability and design, and develop new features and services. You can consent or object to such use in your privacy settings.
179Nutzer-ID, Geräte-IDs
181180
182#### Contact info
181#### Standort
183182
184Email address
183Grober Standort
185184
186#### Identifiers
185#### Nutzungsdaten
187186
188User ID, device IDs
187Produktinteraktion, Werbedaten
189188
190#### Location
189#### Diagnosedaten
191190
192Coarse location (via IP address)
191Absturzdaten, Leistungsdaten
193192
194#### Usage data
193### Mitteilungen von Deezer
195194
196Product interaction, advertising data
195Wir verwenden Ihre Daten, um Ihnen wichtige Informationen über Ihr Konto und Ihre Transaktionen, redaktionelle Empfehlungen und Marketingmitteilungen zukommen zu lassen oder um Sie um Ihr Feedback zu bitten. Wenn wir Ihnen eine E-Mail schicken, verwenden wir Pixel-Tags, um zu erfahren, ob sie gelesen wurde. Dies hilft uns, unsere E-Mail-Kampagnen zu optimieren und Ihnen weniger E-Mails zu senden, wenn Sie diese nicht lesen. Sie können unsere Mitteilungen in Ihren [Benachrichtigungseinstellungen](https://www.deezer.com/account/notifications) akzeptieren oder ablehnen.
197196
198#### Diagnostics
197#### Kontaktdaten
199198
200Crash data, performance data
199Name, E-Mail-Adresse, Telefonnummer, Alter
201200
202### Deezer's communication
201#### Kennungen
203202
204We use your data to send you important information about your account and transactions, editorial recommendations, marketing communications, or to request your feedback, by email and/or by text messages. When sending you an email or a text message, we use pixel tags to know whether it has been read. This helps us to optimize our email campaigns and send you fewer email sor text messages if you don't read them. You can accept or decline our communications in your [notification preferences](https://www.deezer.com/account/notifications). In the app we can display banners (slide-up) or send you push notifications depending on the parameters of your mobile.
203Nutzer-ID
205204
206#### Contact info
205#### Standort
207206
208Name, email address, mobile phone number, age
207Grober Standort
209208
210#### Identifiers
209#### Nutzungsdaten
211210
212User ID
211Produktinteraktion
213212
214#### Location
213#### Suchverlauf
215214
216Coarse location (via IP address)
215Suchen
217216
218#### Usage data
217### Werbung von Deezer
219218
220Product interaction
219Wenn Sie ein kostenpflichtiges Abonnement abgeschlossen haben, verwenden wir Ihre Daten, um Zielgruppen zu finden, die Ihrem Profil ähnlich sind. Wenn Sie unseren kostenlosen Dienst nutzen, verwenden wir Ihr Nutzer-Werbeprofil, um gezielt Werbung für Deezer auf unseren oder den Websites oder Apps von Dritten anzuzeigen, Sie von bestimmten Werbekampagnen auszuschließen und eine Obergrenze festzulegen, damit dieselbe Werbung nicht zu häufig angezeigt wird. In Ihren Cookie-Einstellungen können Sie in diese Verwendung einwilligen oder diese Verwendung blockieren. Sollten Sie diese Verwendung blockieren, werden für Ihr Profil nur generische und weniger relevante Anzeigen geschaltet.
221220
222#### Search history
221#### Kontaktdaten
223222
224Searches
223E-Mail-Adresse, Alter, Geschlecht
225224
226### Deezer's advertising
225#### Kennungen
227226
228If you have subscribed to a paid plan, we use your data to find audiences that are similar to your profile. If you use our free service, we use your user ad profile to display targeted ads for Deezer on our website or app or third-party sites or apps, exclude you from certain ad campaigns, and set capping so as not to present the same ad too repetitively. You can consent or object to such use in your privacy settings. If you object, only generic and less-relevant ads will be served.
227Nutzer-ID, Geräte-IDs
229228
230#### Contact info
229#### Standort
231230
232Email address, age, gender
231Grober Standort
233232
234#### Identifiers
233#### Nutzungsdaten
235234
236User ID, device IDs
235Produktinteraktion, Werbedaten
237236
238#### Location
237### Werbung von Dritten
239238
240Coarse location (via IP address)
239Wenn Sie unseren kostenlosen Dienst nutzen, verwenden wir Ihre Daten, um Ihr Nutzer-Werbeprofil zu erstellen, um gezielt Werbung für Produkte und Dienste Dritter auf unseren Websites oder Apps anzuzeigen, Sie von bestimmten Werbekampagnen auszuschließen und eine Obergrenze festzulegen, damit dieselbe Werbung nicht zu häufig angezeigt wird. In Ihren Cookie-Einstellungen können Sie in diese Verwendung einwilligen oder diese Verwendung blockieren. Sollten Sie diese Verwendung blockieren, werden für Ihr Profil nur generische und weniger relevante Anzeigen geschaltet.
241240
242#### Usage data
241#### Kontaktdaten
243242
244Product interaction, advertising data
243Alter, Geschlecht
245244
246### Third-party advertising
245#### Kennungen
247246
248If you use our free service, we use your data to build your user ad profile, display targeted ads for third-party products, services or contents on our sites or apps, exclude you from certain ad campaigns, and set capping so as not to present the same ad too repetitively. You can consent or object to such use in your cookie settings. If you object, only generic and less-relevant ads will be served.
247Nutzer-ID, Geräte-IDs
249248
250#### Contact info
249#### Standort
251250
252Age, gender
251Grober Standort
253252
254#### Identifiers
253#### Nutzungsdaten
255254
256User ID, device IDs
255Produktinteraktion, Werbedaten
257256
258#### Location
257### Kundendienst
259258
260Coarse location (via IP address)
259Wir verwenden Ihre Daten, um Ihre an unseren Kundendienst gerichteten Anfragen zu bearbeiten oder wenn Sie die Ihnen gesetzlich zustehenden Rechte in Bezug auf Ihre personenbezogenen Daten ausüben möchten.
261260
262#### Usage data
261#### Kontaktdaten
263262
264Product interaction, advertising data
263Name, E-Mail-Adresse, Telefonnummer, Logins sozialer Netzwerke, Alter, Geschlecht
265264
266### Customer Care
265#### Kennungen
267266
268We use your data to handle your requests submitted to our Customer Care, pursuant to our contract with you, or when you want to exercise the statutory rights that you hold over your personal data, pursuant to the law.
267Nutzer-ID, Geräte-IDs
269268
270#### Contact info
269#### Finanzielle Informationen
271270
272Name, email address, phone number, social logins, age, gender
271Zahlungsinformationen, Transaktionen
273272
274#### Identifiers
273#### Standort
275274
276User ID, device IDs
275Grober Standort
277276
278#### Financial info
277#### Nutzungsdaten
279278
280Payment info, transactions
279Produktinteraktion, Werbedaten
281280
282#### Location
281#### Nutzerinhalte
283282
284Coarse location (via IP address)
283Fotos, Audiodaten, Anfragen an den Kundendienst
285284
286#### Usage data
285#### Suchverlauf
287286
288Product interaction, advertising data
287Suchen
289288
290#### User content
289#### Diagnosedaten
291290
292Photos, audio data, Customer Care request
291Absturzdaten, Leistungsdaten
293292
294#### Search history
293## Speicherung personenbezogener Daten
295294
296Searches
295Wir speichern Ihre Daten nur so lange auf, wie dies für die Erfüllung der Zwecke, für die sie erhoben wurden, erforderlich ist, oder wie es das Gesetz verlangt. Die unten angegebenen Speicherfristen beginnen zum Datum Ihrer letzten Interaktion mit Deezer.
297296
298#### Diagnostics
297### 3 Jahre
299298
300Crash data, performance data
299#### Kontaktdaten
301300
302## Retention of personal data
301Name, E-Mail-Adresse, Telefonnummer, Logins sozialer Netzwerke , Alter, Geschlecht
303302
304We keep your data only for so long as necessary to fulfill the purposes for which it was collected, or as required by law. The retention periods specified below start from the date of your last interaction with Deezer.
303#### Kennungen
305304
306### 3 years
305Nutzer-ID, Geräte-IDs
307306
308#### Contact info
307#### Standort
309308
310Name, email address, mobile phone number, social logins, age, gender
309Grober Standort
311310
312#### Identifiers
311#### Nutzungsdaten
313312
314User ID, device IDs
313Produktinteraktion, Werbedaten
315314
316#### Location
315#### Nutzerinhalte
317316
318Coarse location
317Fotos, Audiodaten
319318
320#### Usage data
319#### Suchverlauf
321320
322Product interaction, advertising data
321Suchen
323322
324#### User content
323#### Diagnosedaten
325324
326Photos, audio data
325Absturzdaten, Leistungsdaten
327326
328#### Search history
327### 5 Jahre
329328
330Searches
329#### Nutzerinhalte
331330
332#### Diagnostics & Security
331Anfragen an den Kundendienst
333332
334Crash data, performance data, behavioral data
333### 10 Jahre
335334
336#### User content
335#### Finanzielle Informationen
337336
338Customer Care requests (including data submitted with the request)
337Transaktionen (entsprechend dem französischen Währungs- und Finanzgesetzbuch "Code monétaire et financier")
339338
340### 10 years
339## Schutz personenbezogener Daten
341340
342#### Financial info
341Wir treffen technische, physische und organisatorische Sicherheitsvorkehrungen, um Ihre Daten vor unbefugtem Zugriff, unbefugter Nutzung oder Offenlegung zu schützen und ihren Verlust oder ihre Veränderung zu verhindern.
343342
344Transactions (as required by the Monetary and financial code)
343Umsetzung und Verbesserung dieser Sicherheitsvorkehrungen erfolgen stets nach dem neuesten Stand der Technik sowie unter Berücksichtigung der Art der Verarbeitung, der Sensibilität der Daten und der potenziellen Bedrohungen und Risiken.
345344
346Then, we may keep some of your personal data in archiving for a period not exceeding five (5) years in order to comply with our legal obligations and for the management of any disputes.
345- Wir setzen ausgefeilte technische Maßnahmen - wie Verschlüsselungen - ein und halten sie aufrecht, um die Vertraulichkeit und Sicherheit Ihrer personenbezogenen Daten bei ihrer Speicherung und Verwendung zu gewährleisten.
346- Wir beschränken den Zugang zu Ihren Daten - über Zugangskontrollen - und überwachen anhand von Protokollen und Prüfprotokollen, wer auf Ihre personenbezogenen Daten zugreift, wer sie nutzt und weitergibt.
347- Mitarbeiterinnen und Mitarbeiter, die Zugang zu Ihren personenbezogenen Daten haben, müssen strenge Vorschriften zu Datenschutz, Vertraulichkeit und Datensicherheit einhalten.
348- Geschäftspartner und Serviceanbieter, mit denen wir Ihre Daten austauschen, sind ebenfalls zur Einhaltung strenger vertraglicher Anforderungen zu Datenschutz, Vertraulichkeit und Datensicherheit verpflichtet.
347349
348## Protection of personal data
350## Weitergabe personenbezogener Daten
349351
350We take technical, physical and organizational safeguards to protect your data against unauthorized access, use or disclosure, and to prevent its loss or alteration.
352Ihre Daten werden von uns in Frankreich (Deezer SA, 24 rue de Calais 75009 Paris) kontrolliert und können mit Serviceanbietern und Partnern auf der ganzen Welt geteilt werden.
351353
352When implementing and improving these safeguards, we take into account the state of the art, the nature of the processing, the sensitivity of the data, and the potential threats and risks.
354Manche dieser Empfänger können in anderen Ländern als dem Land, in dem Sie sich aufhalten, ansässig sein, und der von diesen Ländern garantierte Schutz für personenbezogene Daten entspricht möglicherweise nicht dem Schutzniveau Ihres Landes. In solchen Fällen ergreifen wir alle erforderlichen Maßnahmen, um sicherzustellen, dass diese Empfänger angemessene Garantien bieten, wie z. B. die Anwendung von Standarddatenschutzklauseln und die Durchführung angemessener Sicherheitsmaßnahmen.
353355
354We implement and maintain sophisticated technical measures - such as encryption - to ensure that your data is confidentially and securely recorded and used.
356Sie können unseren Datenschutzbeauftragten über dieses [Formular](https://support.deezer.com/hc/de/requests/new) kontaktieren, um weitere Informationen über die gemeinsame Nutzung von Daten zu erhalten.
355357
356We restrict and limit access to your data - via access controls - and monitor who accesses, uses, and transfers your personal data - via logs and audit trails.
358### Serviceanbieter
357359
358Employees who have access to your data are required to comply with strong data privacy, confidentiality and security policies.
360Wir beauftragen regelmäßig Serviceanbieter mit der Durchführung bestimmter Aufgaben in unserem Namen, z. B. mit dem Hosting und der Speicherung von Daten, dem Betrieb und der Wartung unserer Infrastrukturen, dem Zahlungseinzug oder der Bereitstellung von Analyse- oder Werbediensten. In diesen Fällen beschränkt sich die Weitergabe auf die Daten, die erforderlich sind, damit unsere Serviceanbieter ihre Aufgaben erfüllen können. Zudem werden sie von uns dazu verpflichtet, Ihre Daten zu schützen.
359361
360Business partners and service providers with whom we share your data are also required to comply with strong data privacy, confidentiality and security contractual requirements.
362### Partner
361363
362## Sharing of personal data
364Gelegentlich geben wir Ihre Daten - auf das für die Zwecke ihrer Verarbeitung notwendige Maß beschränkt - an einige unserer Partner weiter, z. B. an Telekommunikationsbetreiber, Medienunternehmen oder andere Einzelhändler, die unsere Angebote vertreiben, an Musiklabels und Plattenfirmen oder Hersteller von Audiogeräten. Auch von diesen verlangen wir, dass sie Ihre Daten schützen.
363365
364Your data is controlled by us in France (Deezer SA, 24 rue de Calais 75009 Paris), and may be shared with service providers and partners around the world.
366### Andere
365367
366Some of these recipients may be located in countries other than the one you are in, and these countries may not guarantee a level of personal data protection equivalent to that of your country. In such cases, we take all necessary measures to ensure that these recipients provide appropriate safeguards, such as the execution of standard data protection clauses and the implementation of adequate security measures.
368Schließlich können wir Ihre Daten an unsere Mutter- und Tochtergesellschaften, an andere Unternehmen im Falle einer Übernahme, einer Fusion oder eines Verkaufs oder an Strafverfolgungsbehörden weitergeben.
367369
368You can contact our Data Protection Officer through this [form](https://support.deezer.com/hc/en-gb/requests/new) for more information on data sharing.
370## Ihre Rechte in Bezug auf Ihre Daten
369371
370### Service providers
372Wir machen uns dafür stark, dass Sie Ihre Rechte in Bezug auf Ihre Daten geltend machen können. Einige dieser Rechte können Sie direkt in Ihren Einstellungen ausüben, andere können Sie geltend machen, indem Sie unseren Kundendienst kontaktieren. Wie das geht, erfahren Sie weiter unten.
371373
372We regularly engage service providers to perform certain tasks on our behalf, such as hosting and storing data, operating, maintaining and securing our website, applications and infrastructures, collecting payments, sending communications or providing analytics or advertising services. In these cases, sharing is limited to the data necessary to allow our providers to perform their tasks, and we require them to protect your data.
374### Datenzugang und Übertragbarkeit
373375
374### Partners
376Du kannst in deinen [Kontoeinstellungen](https://www.deezer.com/account) eine Kopie deiner Daten einsehen (Kontoeinstellungen / Meine Daten / Meine persönlichen Daten)
375377
376On occasion, we may share your data - limited to what is necessary - with some of our partners, such as telecommunication operators, media companies or other retailers distributing our offers, music labels and recording companies, or audio device manufacturers. We also require them to protect your data.
378### Änderung der Daten
377379
378### Others
380Sie können Ihre Kontaktdaten (Name, E-Mail-Adresse, Telefonnummer, Logins sozialer Netzwerke, Alter und Geschlecht) und Nutzerinhalte (Fotos) direkt in Ihrem [Nutzerprofil](https://www.deezer.com/account) ändern oder berichtigen, und Sie können Ihre Zahlungsmethode in Ihren [Abonnementeinstellungen](https://www.deezer.com/payment/go.php) ändern.
379381
380Finally, we may share your data with our parent companies and subsidiaries, with other companies in the event of an acquisition, merger or sale, or with law enforcement.
382### Löschung von Daten
381383
382## Your rights on your data
384Sie können Ihr Konto in Ihren [Kontoeinstellungen](https://www.deezer.com/account) löschen.
383385
384We are fully committed to enable you to exercise your rights on your data, some of which may be exercised directly in your settings, some of which may be exercised by contacting our Customer Care. Please see below for how to do this.
386### Widerruf der Einwilligung
385387
386### Data access and portability
388Sie können Ihre Einwilligung in die Verwendung von Cookies und anderen Tracking-Technologien in Ihren Cookie-Einstellungen widerrufen.
387389
388You can access and get a copy of your data by contacting our Customer Care via this [form](https://support.deezer.com/hc/en-gb/requests/new).
390Sie können sich auch von unseren Mitteilungen abmelden, indem Sie Ihre [Benachrichtigungseinstellungen](https://www.deezer.com/account/notifications) ändern.
389391
390### Data modification
392### Eskalation
391393
392You can modify or correct your contact information (name, email address, phone number, social logins, age and gender) and user content (photos) directly in your [user profile](https://www.deezer.com/account), and you can change your payment method in your [subscription settings](https://www.deezer.com/payment/go.php).
393
394### Data deletion
395
396You can delete your account and all personal data associated with your account in your [account settings](https://www.deezer.com/account) (Account management / Manage my account / DELETE MY ACCOUNT) or by contacting our Customer Care via this [form](https://support.deezer.com/hc/en-gb/requests/new).
397
398### Consent withdrawal
399
400You can withdraw your consent to the use of cookies and other tracking technologies in your cookie settings. You can also unsubscribe from our communications in your [notification preferences](https://www.deezer.com/account/notifications).
401
402### Escalation
403
404If you are not satisfied with our response, you can contact our Data Protection Officer through this [form](https://support.deezer.com/hc/en-gb/requests/new) or lodge a complaint with the applicable authority.
405
406- * *
407
408## Your privacy on Deezer
409
410### Updated June 2022
411
412At Deezer, we care about your privacy and we want you to be comfortable with how we use your personal data. This Privacy Notice is therefore designed to provide you with transparent and important information on how we [collect](), [use](), [retain](), [protect]() and [share]() your data, and how you can exercise your [rights]() over it.
413
414If you have any questions about this Privacy Notice or our privacy practices, would like to contact our Customer Care or Data Protection Officer, or would like to submit a complaint, you can contact us through this [form](https://support.deezer.com/hc/en-gb/requests/new).
415
416## Collection of personal data
417
418Personal data includes data that directly identifies you (such as your name), data that indirectly identifies you (such as your email address or phone number), and data that can be linked to you (such as your listening history or favorite content).
419
420Although registering with Deezer does not require you to provide data that directly and personally identifies you, we consider any data that may be linked to you as personal, and we treat it as such.
421
422We collect the following personal data when you sign up to Deezer and use our service.
423
424#### Contact info
425
426Name, email address\*, phone number, social logins, age\*, gender
427Provided by you or your service provider when you sign up to Deezer
428
429#### Identifiers
430
431User ID\*, device IDs
432User ID assigned by us when you sign up to Deezer, device IDs collected by us when you use Deezer.
433
434#### Financial info
435
436Payment info\*, transactions\*
437Provided by you when you subscribe to a paid plan or a try & buy offer.
438
439#### Location
440
441Coarse location (IP address)
442Collected by us when you sign in and use Deezer.
443
444#### Usage data
445
446Product interaction (including listening data)\*, advertising data\*
447Collected by us when you use Deezer or when you interact with ads.
448
449#### User content
450
451Photos, audio data\*, Customer Care requests
452Provided by you when you use Deezer or when you contact our Customer Care.
453
454#### Search history
455
456Searches performed on Deezer\*
457Provided by you when you search content on Deezer.
458
459#### Diagnostics
460
461Crash data, performance data
462Collected by us if the experience crashes while using Deezer.
463
464Data marked with an \* is required to allow you to sign up to Deezer, to subscribe to one of our paid plans or try & buy offers, or to use our service and its features.
465
466## Use of personal data
467
468We use your data only when we have a legal basis to do so. Depending on the circumstances, we may process your data with your consent, because it is necessary to fulfill [our contract with you](https://www.deezer.com/legal/cgu) or comply with the law, or because we believe that the processing is in our or others' legitimate interests (provided that such interests don't override your interests, rights, and legitimate expectations).
469
470We don't use any algorithms to make any decision that would significantly affect you without human review. We only use your data for the purposes described below.
471
472#### App functionality
473
474We use your data to enable you to sign in to Deezer, search and play audio content, manage your favorites and playlists, and share content with other people.
475
476#### Contact info
477
478Email address, phone number, social logins
479
480#### Identifiers
481
482User ID, device IDs
483
484#### Location
485
486Coarse location
487
488#### Usage data
489
490Product interaction
491
492#### User content
493
494Audio data
495
496#### Search history
497
498Searches
499
500### Product personalization
501
502We use your data to enable you to personalize your profile and playlists, and to provide you with content recommendations based on your listening history and favorite content.
503
504#### Contact info
505
506Name, age, gender
507
508#### Identifiers
509
510User ID, device IDs
511
512#### Location
513
514Coarse location
515
516#### Usage data
517
518Product interaction
519
520#### User content
521
522Photos
523
524#### Search history
525
526Searches
527
528### Payment and royalties
529
530We use your data to process your payment when subscribing to a paid plan or a try & buy offer, fulfill our tax and accounting obligations, and pay royalties to music labels and record companies. We use an external payment provider and therefore don't store your payment method details.
531
532#### Contact info
533
534Email address, phone number
535
536#### Identifiers
537
538User ID
539
540#### Financial info
541
542Payment info, transactions
543
544#### Location
545
546Coarse location
547
548#### Usage data
549
550Product interaction
551
552### Security and fraud prevention
553
554We use your data to monitor and ensure the ongoing security, confidentiality, integrity, availability and resilience of our service, and to prevent fraudulent use.
555
556#### Contact info
557
558Name, email address, phone number, social logins
559
560#### Identifiers
561
562User ID, device IDs
563
564#### Financial info
565
566Payment info, transactions
567
568#### Location
569
570Coarse location
571
572#### Usage data
573
574Product interaction
575
576#### Diagnostics
577
578Crash data, performance data
579
580### Analytics and audience insights
581
582#### Identifiers
583
584User ID, device IDs
585
586#### Location
587
588Coarse location
589
590#### Usage data
591
592Product interaction, advertising data
593
594#### Diagnostics
595
596Crash data, performance data
597
598### Deezer's communication
599
600We use your data to send you important information about your account and transactions, editorial recommendations, marketing communications, or to request your feedback. When sending you an email, we use pixel tags to know whether it has been read. This helps us to optimize our email campaigns and send you fewer emails if you don't read them. You can accept or decline our communications in your [notification preferences](https://www.deezer.com/account/notifications).
601
602#### Contact info
603
604Name, email address, phone number, age
605
606#### Identifiers
607
608User ID
609
610#### Location
611
612Coarse location
613
614#### Usage data
615
616Product interaction
617
618#### Search history
619
620Searches
621
622### Deezer's advertising
623
624If you have subscribed to a paid plan, we use your data to find audiences that are similar to your profile. If you use our free service, we use your user ad profile to display targeted ads for Deezer on our or third-party sites or apps, exclude you from certain ad campaigns, and set capping so as not to present the same ad too repetitively. You can consent or object to such use in your cookie settings. If you object, only generic and less-relevant ads will be served.
625
626#### Contact info
627
628Email address, age, gender
629
630#### Identifiers
631
632User ID, device IDs
633
634#### Location
635
636Coarse location
637
638#### Usage data
639
640Product interaction, advertising data
641
642### Third-party advertising
643
644If you use our free service, we use your data to build your user ad profile, display targeted ads for third-party products or services on our sites or apps, exclude you from certain ad campaigns, and set capping so as not to present the same ad too repetitively. You can consent or object to such use in your cookie settings. If you object, only generic and less-relevant ads will be served.
645
646#### Contact info
647
648Age, gender
649
650#### Identifiers
651
652User ID, device IDs
653
654#### Location
655
656Coarse location
657
658#### Usage data
659
660Product interaction, advertising data
661
662### Customer Care
663
664We use your data to handle your requests submitted to our Customer Care, or when you want to exercise the statutory rights that you hold over your personal data.
665
666#### Contact info
667
668Name, email address, phone number, social logins, age, gender
669
670#### Identifiers
671
672User ID, device IDs
673
674#### Financial info
675
676Payment info, transactions
677
678#### Location
679
680Coarse location
681
682#### Usage data
683
684Product interaction, advertising data
685
686#### User content
687
688Photos, audio data, Customer Care request
689
690#### Search history
691
692Searches
693
694#### Diagnostics
695
696Crash data, performance data
697
698## Retention of personal data
699
700We keep your data only for so long as necessary to fulfill the purposes for which it was collected, or as required by law. The retention periods specified below start from the date of your last interaction with Deezer.
701
702### 3 years
703
704#### Contact info
705
706Name, email address, phone number, social logins, age, gender
707
708#### Identifiers
709
710User ID, device IDs
711
712#### Location
713
714Coarse location
715
716#### Usage data
717
718Product interaction, advertising data
719
720#### User content
721
722Photos, audio data
723
724#### Search history
725
726Searches
727
728#### Diagnostics
729
730Crash data, performance data
731
732### 5 years
733
734#### User content
735
736Customer Care requests
737
738### 10 years
739
740#### Financial info
741
742Transactions (as required by the Monetary and financial code)
743
744## Protection of personal data
745
746We take technical, physical and organizational safeguards to protect your data against unauthorized access, use or disclosure, and to prevent its loss or alteration.
747
748When implementing and improving these safeguards, we take into account the state of the art, the nature of the processing, the sensitivity of the data, and the potential threats and risks.
749
750- We implement and maintain sophisticated technical measures - such as encryption - to ensure that your data is confidentially and securely recorded and used.
751- We restrict and limit access to your data - via access controls - and monitor who accesses, uses, and transfers your personal data - via logs and audit trails.
752- Employees who have access to your data are required to comply with strong data privacy, confidentiality and security policies.
753- Business partners and service providers with whom we share your data are also required to comply with strong data privacy, confidentiality and security contractual requirements.
754
755## Sharing of personal data
756
757Your data is controlled by us in France (Deezer SA, 24 rue de Calais 75009 Paris), and may be shared with service providers and partners around the world.
758
759Some of these recipients may be located in countries other than the one you are in, and these countries may not guarantee a level of personal data protection equivalent to that of your country. In such cases, we take all necessary measures to ensure that these recipients provide appropriate safeguards, such as the execution of standard data protection clauses and the implementation of adequate security measures.
760
761You can contact our Data Protection Officer through this [form](https://support.deezer.com/hc/en-gb/requests/new) for more information on data sharing.
762
763### Service providers
764
765We regularly engage service providers to perform certain tasks on our behalf, such as hosting and storing data, operating and maintaining our infrastructures, collecting payments, or providing analytics or advertising services. In these cases, sharing is limited to the data necessary to allow our providers to perform their tasks, and we require them to protect your data.
766
767### Partners
768
769On occasion, we may share your data - limited to what is necessary - with some of our partners, such as telecommunication operators, media companies or other retailers distributing our offers, music labels and recording companies, or audio device manufacturers. We also require them to protect your data.
770
771### Others
772
773Finally, we may share your data with our parent companies and subsidiaries, with other companies in the event of an acquisition, merger or sale, or with law enforcement.
774
775## Your rights on your data
776
777We are fully committed to enable you to exercise your rights on your data, some of which may be exercised directly in your settings, some of which may be exercised by contacting our Customer Care. Please see below for how to do this.
778
779### Data access and portability
780
781You can access and get a copy of your data in your [account settings](https://www.deezer.com/account) (Account settings / My information / My personal data).
782
783### Data modification
784
785You can modify or correct your contact information (name, email address, phone number, social logins, age and gender) and user content (photos) directly in your [user profile](https://www.deezer.com/account), and you can change your payment method in your [subscription settings](https://www.deezer.com/payment/go.php).
786
787### Data deletion
788
789You can delete your account and all personal data associated with your account in your [account settings](https://www.deezer.com/account) (Account management / Manage my account / DELETE MY ACCOUNT) or by contacting our Customer Care via this [form](https://support.deezer.com/hc/en-gb/requests/new).
790
791### Consent withdrawal
792
793You can withdraw your consent to the use of cookies and other tracking technologies in your cookie settings.
794
795You can also unsubscribe from our communications in your [notification preferences](https://www.deezer.com/account/notifications).
796
797### Escalation
798
799If you are not satisfied with our response, you can contact our Data Protection Officer through this [form](https://support.deezer.com/hc/en-gb/requests/new) or lodge a complaint with the applicable authority.
394Wenn Sie mit unserer Antwort nicht zufrieden sind, können Sie sich über dieses [Formular](https://support.deezer.com/hc/de/requests/new) an unseren Datenschutzbeauftragten wenden oder eine Beschwerde bei der zuständigen Behörde einreichen.