| 270 | 270 | #### General |
| 271 | 271 | |
| 272 | 272 | All subscriptions will continue for the duration selected at the time of your purchase and then automatically renew for periods of equal length unless and until you cancel the subscription according to the process described below or the subscription is suspended or discontinued by Coursera. |
| 273 | 273 | |
| 274 | 274 | Refunds for subscription plans are not provided, except (i) where required by law, (ii) where you have upgraded to another subscription plan and wish to cancel the upgrade, or (iii) in limited cases as explicitly stated by Coursera or in specific promotional terms. |
| 275 | 275 | |
| 276 | | Coursera reserves the right to deny refund requests, even in cases that might otherwise appear eligible. Such denials may include, but are not limited to, situations involving violations of our [Terms of Use](https://www.coursera.org/about/terms), [Code of Conduct](https://www.coursera.support/s/article/learner-000001270), or [Honor Code](https://www.coursera.org/about/terms), repeated refund requests, prior refunds processed through a third-party marketplace, chargeback activity, or where you have completed graded content and are dissatisfied with your performance. |
| 276 | Coursera reserves the right to deny refund requests, even in cases that might otherwise appear eligible. Such denials may include, but are not limited to, situations involving violations of our [Terms of Use](https://www.coursera.org/about/terms), [Code of Conduct](https://www.coursera.support/s/article/learner-000001270), or [Honor Code](https://www.coursera.org/about/terms), where a significant portion of the content has been accessed before the refund request has been submitted, repeated refund requests, prior refunds processed through a third-party marketplace, chargeback activity, or where you have completed graded content and are dissatisfied with your performance. |
| 277 | 277 | |
| 278 | 278 | #### Subscription Cancellation |
| 279 | 279 | |
| 280 | 280 | For monthly subscriptions, to avoid being charged after the applicable free trial period, **you must [cancel](https://www.coursera.support/s/article/learner-000001189) the subscription before the trial ends.** |
| 281 | 281 | |
| 282 | 282 | For annual subscriptions, which are paid in full at the time of purchase, you must [cancel](https://www.coursera.support/s/article/learner-000001189) within 14 days to receive a refund. Refunds will not be provided for renewal charges on annual subscription plans. |