Terms of Use
No material change: wording, formatting, dates or contact details only.
Cosmetic change: formatting, typos, or contact details.
| 234 | 234 | We care about data privacy and security. Please review our[Privacy Policy](http://ixigo.com/about/more-info/privacy/)here to learn more about how we collect and use information about User via our Site. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. |
| 235 | 235 | |
| 236 | 236 | We do not knowingly accept, request, or solicit information from children or knowingly market to children. If we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Site as quickly as is reasonably practical. |
| 237 | 237 | |
| 238 | 238 | ## **INTELLECTUAL PROPERTY RIGHTS INFRINGEMENTS** |
| 239 | 239 | |
| 240 | We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any Intellectual Property Rights ("IPR") you own or control, please immediately notify us at[legal@confirmtkt.com](mailto:legal@confirmtkt.com). A copy of your notification will be sent to the person who posted or stored the material addressed in the notification. | |
| 240 | We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any Intellectual Property Rights ("IPR") you own or control, please immediately notify us atlegal@confirmtkt.com. A copy of your notification will be sent to the person who posted or stored the material addressed in the notification. | |
| 241 | 241 | |
| 242 | 242 | Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in your notification. Thus, if you are not sure that material located on or linked to by the Site infringes your IPR, you should consider first contacting an attorney. |
| 243 | 243 | |
| 244 | 244 | ## **FEES AND PAYMENTS** |
| 245 | 245 | |
| 246 | 246 | Over and above booking charges for the products/ services offered on the Site, Confirmtkt may charge certain fees in the nature of convenience fees, service fees, payment gateway charges ("Additional Fees") for making services conveniently available to User online. Confirmtkt further reserves the right to alter any and all fees from time to time without prior notice to the User. Any such Additional Fees will be displayed to the User before confirming the booking or collecting the payment to enable you to make an informed choice. |
| 396 | 396 | There is no joint venture, partnership, employment or agency relationship created between you and us as a result of this User Agreement or use of the Site. You agree that this User Agreement will not be construed against us by virtue of having drafted them. |
| 397 | 397 | |
| 398 | 398 | You hereby waive any and all defenses you may have based on the electronic form of this User Agreement. |
| 399 | 399 | |
| 400 | 400 | ## **GRIEVANCE REDRESSAL** |
| 401 | 401 | |
| 402 | Confirmtkt strongly believes in resolving the issues raised by the User(s). In the event if user feels that his/her concern has not been resolved to their satisfaction, User may contact our grievance officer, who shall endeavour to redress the concern within 30 days from the date of escalation. To reach the grievance officer please email on [support@confirmtkt.com](mailto:support@confirmtkt.com) . User(s) are advised to escalate to the grievance officer only when they have already raised their complaint which has not been resolved to their satisfaction, or their concern has not been resolved within 30 days from the date of ticket generation. User(s) will be required to share their booking reference number and the ticket ID generated for their complaint. | |
| 402 | Confirmtkt strongly believes in resolving the issues raised by the User(s). In the event if user feels that his/her concern has not been resolved to their satisfaction, User may contact our grievance officer, who shall endeavour to redress the concern within 30 days from the date of escalation. To reach the grievance officer please email on support@confirmtkt.com . User(s) are advised to escalate to the grievance officer only when they have already raised their complaint which has not been resolved to their satisfaction, or their concern has not been resolved within 30 days from the date of ticket generation. User(s) will be required to share their booking reference number and the ticket ID generated for their complaint. | |
| 403 | 403 | |
| 404 | 404 | In compliance of the Information Technology Act, 2000 and rules made there under and also in compliance of the Consumer Protection (E-Commerce) Rules, 2020 the name and contact details of the Grievance Officer are herein as under: |
| 405 | 405 | |
| 406 | 406 | Name: Riyaz Rehaman |
| 407 | 407 | |
| 408 | Email ID: rehaman.riyaz@confirmtkt.com | |
| 409 | ||
| 410 | 408 | ConfirmTkt |
| 411 | 409 | |
| 412 | 410 | Le Travenues Technology Limited, |
| 413 | 411 | |
| 414 | 412 | 2nd Floor, North Tower, Smartworks, |
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