Badoo Privacybeleid (Privacy Policy, NL)
This update only fixes link URLs (removing '(opens in new window)' text and simplifying the Terms and Conditions link) and corrects a single spelling error ('license' to 'licence'). No substantive policy terms changed.
Cosmetic change: formatting, typos, or contact details.
| 1 | Welcome to the Badoo Privacy Policy ("Policy")! This explains how we collect, store, protect and share your information, and with whom we share it. We suggest you read this in conjunction with our [Terms and Conditions of Use (opens in new window)](https://badoo.com/en-us/terms/). | |
| 1 | Welcome to the Badoo Privacy Policy ("Policy")! This explains how we collect, store, protect and share your information, and with whom we share it. We suggest you read this in conjunction with our [Terms and Conditions of Use](https://badoo.com/terms). | |
± CHANGEDTerms and Conditions link updated Links to the Terms and Conditions were changed from an old web address to a shorter one, and the '(opens in new window)' label was removed. This happens in several places throughout the document. | ||
| 2 | 2 | |
| 3 | 3 | Whilst you're enjoying the Badoo mobile application (including the desktop version) ("App"), our websites and microsites (such as Badoo.com) or using our digital products and services (such as our competitions or surveys) (together, referred to in this Privacy Policy as our "Sites"), we collect some information about you. In addition, you may choose to use the App or Sites to share information with other Badoo members including your friends and contacts ("members"). We may also need to share your information sometimes. |
| 4 | 4 | |
| 5 | 5 | Badoo's App and Sites are global, and your information will be sent to and used in the United States and the EU regardless of the country you reside in. This Policy explains how we protect your personal information when we transfer it overseas, so please read very carefully! |
| 6 | 6 | |
| 7 | 7 | ## Who we are |
| 32 | 32 | You will also be required to create a password in connection with the registration of your Account. Once you register, you will be able to review and change some of this information at any time just by logging in to Badoo (other than your location, which, if you have given Badoo access to your location in your device settings, is automatically updated based on the location of your device) or contacting Badoo's [Customer Support Team](https://badoo.com/feedback). It is your responsibility to ensure that your account details are kept up to date. If your phone number changes, please ensure that you update this in your account. |
| 33 | 33 | |
| 34 | 34 | The information we collect helps to enhance the App and verify our members (robots are not welcome!). Registration Information such as your sexual preference, name and username may be visible to other members who view your profile page. |
| 35 | 35 | |
| 36 | 36 | ### Profile Information |
| 37 | 37 | |
| 38 | We recommend and encourage you (and all our members) to think carefully about the information you disclose about yourself. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers' license details and other sensitive information which is open to abuse and misuse on your profile. | |
| 38 | We recommend and encourage you (and all our members) to think carefully about the information you disclose about yourself. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers' licence details and other sensitive information which is open to abuse and misuse on your profile. | |
± CHANGEDSpelling correction The word 'license' was corrected to the British spelling 'licence' in the list of sensitive information members shouldn't post. | ||
| 39 | 39 | |
| 40 | 40 | When you post information about yourself or use the messaging function to communicate with other Users, the amount of personal information you share is at your own risk. Please see Section 4 below for more information on who can access what you post on Badoo. |
| 41 | 41 | |
| 42 | 42 | ### Profile Verification Information (Including Biometric Information) |
| 43 | 43 | |
| 44 | 44 | For safety and security and to ensure you have the best possible user experience, we will require you to verify your account. This means we may ask for your phone number and, in some instances, we will also ask that you carry out [photo verification or ID verification (opens in new window)](https://badoo.com/help/). We want to make sure you are not a robot! And we also want to avoid fake Badoo accounts being created which can be used for malicious activities and cybercrime - they threaten the Badoo network and spoil things for everyone. You can also verify your photo on a voluntary basis (to add the blue "verified" badge to your profile). |
| 46 | 46 | If you choose to verify your profile photo, we will scan each photo that you submit. The scan can include the use of facial recognition technology and involves the collection of biometric data, so that we can compare the photo you submit to your profile photo, to help ensure that you are who you say you are. You also have the option to request a manual review if you do not want facial recognition technology to be used or your biometric information to be collected. We do not add the verification photos to your profile. We'll keep your photo to compare it with any future photos you add to your profile. For members in South Korea, ID verification will be conducted manually. Before submitting your government-issued document, please ensure that all information is redacted other than your name, photo, date of birth, sex, and document expiry date. For members in countries where the collection of identification numbers is not permitted, Badoo's verification process automatically redacts any individual identification code from government-issued ID documents immediately upon receipt. The original image is permanently deleted after redaction, ensuring that the code is neither stored nor viewed by a human as part of a manual verification process. |
| 47 | 47 | |
| 48 | 48 | ### Purchases Information |
| 49 | 49 | |
| 50 | 50 | If you decide to purchase any of our premium services, we will process your payment information and keep it for audit/tax purposes and to prevent fraud. |
| 51 | 51 | |
| 52 | Badoo uses automated decisions to prevent fraudulent payment transactions being processed as part of its anti-fraud procedures. In order to do this, our systems check payment transactions for behaviour that indicates breaches of our [Terms and Conditions of Use (opens in new window)](https://badoo.com/en-us/terms/). We may automatically block any transaction we believe is fraudulent or violates our Terms and Conditions of Use. If a transaction is blocked, the relevant person will be notified that their transaction cannot be processed and affected members can contact Badoo to contest the decision. | |
| 52 | Badoo uses automated decisions to prevent fraudulent payment transactions being processed as part of its anti-fraud procedures. In order to do this, our systems check payment transactions for behaviour that indicates breaches of our [Terms and Conditions of Use](https://badoo.com/terms). We may automatically block any transaction we believe is fraudulent or violates our Terms and Conditions of Use. If a transaction is blocked, the relevant person will be notified that their transaction cannot be processed and affected members can contact Badoo to contest the decision. | |
| 53 | 53 | |
| 54 | 54 | Please note that if your account is blocked for any reason, any account(s) that you have on any other Badoo Group platforms/applications, such as Bumble, may also be blocked as part of our anti-spam and anti-fraud procedures. |
| 55 | 55 | |
| 56 | 56 | ### Geolocation Information |
| 57 | 57 | |
| 58 | 58 | If you have given Badoo access to your location in your device settings, when you use your mobile, we will collect information about WiFi access points as well as other location information about your longitude and latitude and may save your device's coordinates to offer certain features to you. This information helps us identify your physical location and we may use it to personalise the App and make it easier for you to interact with other Users, by enabling the general locality information to be displayed to members seeing your profile and showing you the profiles of other members who are near you. |
| 92 | 92 | |
| 93 | 93 | - offer you our services and features; |
| 94 | 94 | - contact you with information about the App (e.g. updates and new features); |
| 95 | 95 | - to personalise the App/Sites and the content we deliver to you; |
| 96 | 96 | - conduct research and analytics about how you use and interact with the App/Sites; |
| 97 | 97 | - test new technologies and processes designed to enhance and develop the App/Sites; |
| 98 | - resolve disputes, troubleshoot problems and enforce our [Terms and Conditions of Use (opens in new window)](https://badoo.com/en-us/terms/); | |
| 99 | - investigate fraud, protect our legal rights, and to enforce our [Terms and Conditions of Use (opens in new window)](https://badoo.com/en-us/terms/); | |
| 98 | - resolve disputes, troubleshoot problems and enforce our [Terms and Conditions of Use](https://badoo.com/terms); | |
| 99 | - investigate fraud, protect our legal rights, and to enforce our [Terms and Conditions of Use](https://badoo.com/terms); | |
| 100 | 100 | - to send you information about the promotions and offers we have available (e.g., specify the types of goods/services/offers to be provided via direct marketing) by direct marketing or other modes of communication - if you've signed up for our communications or otherwise told us it's ok. We will not send you direct marketing via email unless you give us your consent during the Account creating process or via Settings in the App (you can withdraw from marketing at any time via Settings in the App or by using the opt-out mechanisms and links provided in each message); and |
| 101 | 101 | - protect our members and third parties from harm. |
| 102 | 102 | |
| 103 | 103 | Members receive a message to their emails to ensure the email used to register is accurate. Members may be required to provide a phone number so that we can ensure members do not have multiple accounts. We send an SMS or a one-time password to your phone to authenticate you. Members are also encouraged to verify their identities by photo verification and ID verification. |
| 104 | 104 | |
| 105 | 105 | ### Our Use of Algorithms |
| 118 | 118 | Deception Detector™: our AI-powered tool works behind the scenes to flag and prevent scams before they happen, backed by a dedicated human moderation team. The tool detects when certain criteria are met that suggest that a transaction is likely to be fraudulent and will be automatically blocked. If this happens, the affected member will be notified and Badoo can be contacted to contest the decision. |
| 119 | 119 | |
| 120 | 120 | All decisions made using an automated system or by a human at Badoo can be appealed or contested by reaching out to us using the contact details in section "How to contact us?". See a description of all tools Badoo uses and offers to members to keep the platform safe here. |
| 121 | 121 | |
| 122 | 122 | ### Moderation Practices |
| 123 | 123 | |
| 124 | We use a combination of internal automated systems and a team of moderators to monitor and review accounts (including photos and any other information uploaded onto member profiles) and messages for content that suggests a violation of our Terms and Conditions of Use. If an account or message meets certain criteria that demonstrate that the [Terms and Conditions of Use (opens in new window)](https://badoo.com/en-us/terms/) are likely to have been breached, the relevant account will be subject to a warning and the user's access restricted and/or blocked. Affected members can contact Badoo to contest the decision. | |
| 124 | We use a combination of internal automated systems and a team of moderators to monitor and review accounts (including photos and any other information uploaded onto member profiles) and messages for content that suggests a violation of our Terms and Conditions of Use. If an account or message meets certain criteria that demonstrate that the [Terms and Conditions of Use](https://badoo.com/terms) are likely to have been breached, the relevant account will be subject to a warning and the user's access restricted and/or blocked. Affected members can contact Badoo to contest the decision. | |
| 125 | 125 | |
| 126 | 126 | **If you post anything that is inconsistent with our Terms and Conditions of Use, we reserve the right to terminate or restrict access to your Account.** |
| 127 | 127 | |
| 128 | 128 | ### Lawful Basis |
| 129 | 129 | |
| 130 | 130 | Under EU and UK data protection laws, we are required to tell you our lawful basis for using your data and we have set this out in the table below. Where the legal basis is consent, you can withdraw consent at any time. Where the legal basis is legitimate interests, you have a right to object to our use of your data. We explain in the relevant sections in this Policy how you can withdraw consent or opt-out of certain data uses (where applicable). |
| 466 | 466 | - Gender |
| 467 | 467 | - Age |
| 468 | 468 | - IP address |
| 469 | 469 | - Coarse locations |
| 470 | 470 | |
| 471 | 471 | CCPA Categories A, C and G) | |
| 472 | | **Law and Harm** - As we mentioned in the [Terms and Conditions of Use (opens in new window)](https://badoo.com/en-us/terms/), we think it is very important that all Badoo members behave whilst using the App. We will cooperate with all third parties to enforce their intellectual property or other rights. We will cooperate with lawfully made law enforcement requests for information from within or outside your country of residence where we are required to by law. This may include where there is an investigation into alleged criminal behaviour or to protect the vital interests of a person. We may preserve or disclose any of your information, including your Registration Information, if we believe in good faith that it is necessary to comply with a law or regulation, or when we believe in good faith that disclosure is necessary: | |
| 472 | | **Law and Harm** - As we mentioned in the [Terms and Conditions of Use](https://badoo.com/terms), we think it is very important that all Badoo members behave whilst using the App. We will cooperate with all third parties to enforce their intellectual property or other rights. We will cooperate with lawfully made law enforcement requests for information from within or outside your country of residence where we are required to by law. This may include where there is an investigation into alleged criminal behaviour or to protect the vital interests of a person. We may preserve or disclose any of your information, including your Registration Information, if we believe in good faith that it is necessary to comply with a law or regulation, or when we believe in good faith that disclosure is necessary: | |
| 473 | 473 | |
| 474 | 474 | - to comply with a binding direction, court order, or lawful request; |
| 475 | 475 | - to protect the safety of any person; |
| 476 | 476 | - to address fraud, security or technical issues e.g. through anti-spam providers to protect the service from criminal activity; or |
| 477 | 477 | - to protect our rights or property or those of third parties. |
| 478 | 478 | |