Amazon.ca Privacy Notice changes — dated 2025-07-01

60

62

61

63

We design our systems with your security and privacy in mind.

62

64

63

65

- We work to protect the security of your personal information during transmission by using encryption protocols and software.

64

66

- We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

65

67

- We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

66

- Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs. [Click here](https://www.amazon.ca/gp/help/customer/display.html) for more information on how to manage the security settings of your device.

67

- It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Amazon account that is not used for other online accounts. Be sure to sign off when finished using a shared computer. [Click here](https://www.amazon.ca/gp/help/customer/display.html) for more information on how to sign off.

68

- Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs. Learn more about how to manage the security settings of your device [at Digital Services and Device Support](https://www.amazon.ca/gp/help/customer/display.html).

69

- It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Amazon account that is not used for other online accounts. Consider enhancing your security by following the guidance at our [Your Security page](https://www.amazon.ca/gp/help/customer/display.html).

70

- Be sure to sign off when finished using a shared computer. Read more information on [Signing Out of Your Amazon Account](https://www.amazon.ca/gp/help/customer/display.html).

68

71

69

72

## What About Advertising?

70

73

71

- Third-Party Advertisers and Links to Other Websites. Amazon Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. For more information about third-party advertising at Amazon, including interest-based ads, please read our [Interest-Based Ads policy](https://www.amazon.ca/gp/help/customer/display.html). To adjust your advertising preferences, please go to the [Advertising Preferences](https://www.amazon.ca/adprefs) page.

72

- Use of Third-Party Advertising Services. We provide ad companies with information that allows them to serve you with more useful and relevant Amazon ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie, device identifier, or a code derived from applying irreversible cryptography to other information like an email address. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. While we do not share your specific shopping actions like purchases, product views, or searches with ad companies, we may share an advertising identifier and an estimate of the value of the ads they show you on our behalf so they can serve you with more effective Amazon ads. Some ad companies also use this information to serve you relevant ads from other advertisers. You can learn more about how to opt-out of interest-based advertising by going to the [Advertising Preferences](https://www.amazon.ca/adprefs) page.

74

- Third-Party Advertisers and Links to Other Websites. Amazon Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. For more information about third-party advertising at Amazon, including interest-based ads, please read our [Interest-Based Ads policy](https://www.amazon.ca/gp/help/customer/display.html). To adjust your advertising preferences, please visit [Advertising Preferences](https://www.amazon.ca/adprefs) page.

75

- Use of Third-Party Advertising Services. We provide ad companies with information that allows them to serve you with more useful and relevant Amazon ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie, device identifier, or a code derived from applying irreversible cryptography to other information like an email address. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. While we do not share your specific shopping actions like purchases, product views, or searches with ad companies, we may share an advertising identifier and an estimate of the value of the ads they show you on our behalf so they can serve you with more effective Amazon ads. Some ad companies also use this information to serve you relevant ads from other advertisers. You can learn more about how to opt-out of interest-based advertising by visiting [Advertising Preferences](https://www.amazon.ca/adprefs).

73

76

74

## What Information Can I Access?

77

## What Information Can I Access in My Account?

75

78

76

You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the Your Account section of the website. [Click here](https://www.amazon.ca/gp/help/customer/display.html) for a list of examples that you can access.

79

You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the Your Account section of the website. [This is a list of examples that you can access](https://www.amazon.ca/gp/help/customer/display.html).

77

80

78

81

## What Choices Do I Have?

79

82

80

83

If you have any questions as to how we collect and use your personal information, please contact our [Customer Service](https://www.amazon.ca/gp/help/contact-us). Many of our Amazon Services also include settings that provide you with options as to how your information is being used.

81

84

82

85

- As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the Amazon Services.

83

86

- You can add or update certain information on pages such as those referenced in [What Information Can I Access?](https://www.amazon.ca/gp/help/customer/display.html). When you update information, we usually keep a copy of the prior version for our records.

84

87

- If you do not want to receive email or other communications from us, please adjust your [Customer Communication Preferences](https://www.amazon.ca/gp/cpc/homepage). If you don't want to receive in-app notifications from us, please adjust your notification settings in the app or device.

85

88

- If you do not want to see interest-based ads, please adjust your [Advertising Preferences](https://www.amazon.ca/gp/dra/info).

86

89

- The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of Amazon Services, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Services that require you to Sign in. For more information about cookies and other identifiers, see our [Cookies Notice](https://www.amazon.ca/gp/help/customer/display.html/).

87

- If you want to browse our websites without linking the browsing history to your account, you may do so by logging out of your account [here](https://www.amazon.ca/gp/help/customer/display.html) and blocking cookies on your browser.

90

- If you want to browse our websites without linking the browsing history to your account, you may do so by [signing out of your account](https://www.amazon.ca/gp/help/customer/display.html) and blocking cookies on your browser.

88

91

- When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop any further processing of your data for that purpose.

89

- You will also be able to opt out of certain other types of data usage by updating your settings on the applicable Amazon website (e.g., in "Manage Your Content and Devices"), device, or application. For more information [click here](https://www.amazon.ca/gp/help/customer/display.html). Most non-Amazon devices also provide users with the ability to change device permissions (e.g., disable/access location services, contacts). For most devices, these controls are located in the device's settings menu. If you have questions about how to change your device permissions on devices manufactured by third parties, we recommend you contact your mobile service carrier or your device manufacturer.

92

- You will also be able to opt out of certain other types of data usage by updating your settings on the applicable Amazon website (for example, "Manage Your Content and Devices"), device, or application. You can edit your privacy settings by visiting the [Edit Your Privacy Settings](https://www.amazon.ca/gp/help/customer/display.html) page. Most non-Amazon devices also provide users with the ability to change device permissions (for example, disable/access location services, contacts). For most devices, these controls are located in the device's settings menu. If you have questions about how to change your device permissions on devices manufactured by third parties, we recommend you contact your mobile service carrier or your device manufacturer.

90

93

- If you are a seller, you can add or update certain information in [Seller Central](https://sellercentral.amazon.ca/), update your account information by accessing your [Seller Account Information](https://sellercentral.amazon.ca/hz/sc/account-information), and adjust your email or other communications you receive from us by updating your [Notification Preferences](https://sellercentral.amazon.ca/notifications/preferences/ref=xx_notifpref_dnav_xx).

91

94

- If you are an author, you can add or update the information you have provided in the [Author Portal](https://authorcentral.amazon.com/gp/help) and [Author Central](https://authorcentral.amazon.com/) by accessing your accounts in the Author Portal and Author Central, respectively.

92

95

93

96

In addition, to the extent required by applicable law, you have the right to request access to, correct, and delete your personal data. If you wish to do any of these things, please go to [Request My Personal Information](https://www.amazon.ca/gp/privacycentral/dsar/preview.html) or contact [Customer Service](https://www.amazon.ca/gp/help/contact-us). Depending on your data choices and province of residence, certain services may be limited or unavailable.

94

97

95

98

## Are Children Allowed to Use Amazon Services?

+**Last Updated: April 10, 2025 .** [Click here](https://www.amazon.ca/gp/help/customer/display.html) to see prior version.
+**Last Updated: July 1, 2025 .** [View the prior version of the Privacy Notice](https://www.amazon.ca/gp/help/customer/display.html).
 We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Amazon.com.ca ULC and its affiliates (collectively "Amazon") collect and process your personal information through Amazon websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together "Amazon Services"). By using Amazon Services you are consenting to the practices described in this Privacy Notice.
 - [What Personal Information About Customers Does Amazon Collect?]()
 - [For What Purposes Does Amazon Process Your Personal Information?]()
 - [What About Cookies and Other Identifiers?]()
 - [Does Amazon Share Your Personal Information?]()
 - [How Secure Is Information About Me?]()
 - [What About Advertising?]()
+- [What Information Can I Access?]()
+- [What Information Can I Access in My Account?]()
 - [What Choices Do I Have?]()
 - [Are Children Allowed to Use Amazon Services?]()
 - [Conditions of Use, Notices, and Revisions]()
 - [Related Practices and Information]()
 - [Examples of Information Collected]()
 ## What Personal Information About Customers Does Amazon Collect?
 We collect your personal information in order to provide and continually improve our products and services.
 Here are the types of personal information we collect:
+- Information You Give Us. We receive and store any information you provide in relation to Amazon Services. [Click here](https://www.amazon.ca/gp/help/customer/display.html) to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Amazon Services.
+- Automatic Information. We automatically collect and store certain types of information about your use of Amazon Services, including information about your interaction with content and services available through Amazon Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Amazon Services and other content served by or on behalf of Amazon on other websites. [Click here](https://www.amazon.ca/gp/help/customer/display.html) to see examples of what we collect.
+- Information from Other Sources. We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. [Click here](https://www.amazon.ca/gp/help/customer/display.html) to see additional examples of the information we receive.
+- Information You Give Us. We receive and store any information you provide in relation to Amazon Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Amazon Services.
+- Automatic Information. We automatically collect and store certain types of information about your use of Amazon Services, including information about your interaction with content and services available through Amazon Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Amazon Services and other content served by or on behalf of Amazon on other websites.
+- Information from Other Sources. We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
+[See examples of information we collect or receive](https://www.amazon.ca/gp/help/customer/display.html).
 ## For What Purposes Does Amazon Process Your Personal Information?
 We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
 - Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
 - Provide, troubleshoot, and improve Amazon Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Amazon Services.
 - Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Amazon Services.
+- Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services. For more information about Alexa voice services, [click here](https://www.amazon.ca/gp/help/customer/display.html).
+- Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services. [You can read more about Alexa, Echo Devices and Your Privacy](https://www.amazon.ca/gp/help/customer/display.html).
 - Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
+- Communicate with you. We use your personal information to communicate with you in relation to Amazon Services via different channels (e.g., by phone, email, chat).
+- Communicate with you. We use your personal information to communicate with you in relation to Amazon Services via different channels (for example, by phone, email, chat).
 - Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads. To learn more, please read our [Interest-Based Ads policy](https://www.amazon.ca/gp/help/customer/display.html).
 - Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Amazon, and others. We may also use scoring methods to assess and manage credit risks.
 - **Purposes for which we seek your consent.** We may also ask for your consent to process your personal information for a specific purpose that we communicate to you.
 ## What About Cookies and Other Identifiers?
 We design our systems with your security and privacy in mind.
 - We work to protect the security of your personal information during transmission by using encryption protocols and software.
 - We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
 - We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
+- Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs. [Click here](https://www.amazon.ca/gp/help/customer/display.html) for more information on how to manage the security settings of your device.
+- It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Amazon account that is not used for other online accounts. Be sure to sign off when finished using a shared computer. [Click here](https://www.amazon.ca/gp/help/customer/display.html) for more information on how to sign off.
+- Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs. Learn more about how to manage the security settings of your device [at Digital Services and Device Support](https://www.amazon.ca/gp/help/customer/display.html).
+- It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Amazon account that is not used for other online accounts. Consider enhancing your security by following the guidance at our [Your Security page](https://www.amazon.ca/gp/help/customer/display.html).
+- Be sure to sign off when finished using a shared computer. Read more information on [Signing Out of Your Amazon Account](https://www.amazon.ca/gp/help/customer/display.html).
 ## What About Advertising?
+- Third-Party Advertisers and Links to Other Websites. Amazon Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. For more information about third-party advertising at Amazon, including interest-based ads, please read our [Interest-Based Ads policy](https://www.amazon.ca/gp/help/customer/display.html). To adjust your advertising preferences, please go to the [Advertising Preferences](https://www.amazon.ca/adprefs) page.
+- Use of Third-Party Advertising Services. We provide ad companies with information that allows them to serve you with more useful and relevant Amazon ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie, device identifier, or a code derived from applying irreversible cryptography to other information like an email address. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. While we do not share your specific shopping actions like purchases, product views, or searches with ad companies, we may share an advertising identifier and an estimate of the value of the ads they show you on our behalf so they can serve you with more effective Amazon ads. Some ad companies also use this information to serve you relevant ads from other advertisers. You can learn more about how to opt-out of interest-based advertising by going to the [Advertising Preferences](https://www.amazon.ca/adprefs) page.
+- Third-Party Advertisers and Links to Other Websites. Amazon Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. For more information about third-party advertising at Amazon, including interest-based ads, please read our [Interest-Based Ads policy](https://www.amazon.ca/gp/help/customer/display.html). To adjust your advertising preferences, please visit [Advertising Preferences](https://www.amazon.ca/adprefs) page.
+- Use of Third-Party Advertising Services. We provide ad companies with information that allows them to serve you with more useful and relevant Amazon ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie, device identifier, or a code derived from applying irreversible cryptography to other information like an email address. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. While we do not share your specific shopping actions like purchases, product views, or searches with ad companies, we may share an advertising identifier and an estimate of the value of the ads they show you on our behalf so they can serve you with more effective Amazon ads. Some ad companies also use this information to serve you relevant ads from other advertisers. You can learn more about how to opt-out of interest-based advertising by visiting [Advertising Preferences](https://www.amazon.ca/adprefs).
+## What Information Can I Access?
+## What Information Can I Access in My Account?
+You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the Your Account section of the website. [Click here](https://www.amazon.ca/gp/help/customer/display.html) for a list of examples that you can access.
+You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the Your Account section of the website. [This is a list of examples that you can access](https://www.amazon.ca/gp/help/customer/display.html).
 ## What Choices Do I Have?
 If you have any questions as to how we collect and use your personal information, please contact our [Customer Service](https://www.amazon.ca/gp/help/contact-us). Many of our Amazon Services also include settings that provide you with options as to how your information is being used.
 - As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the Amazon Services.
 - You can add or update certain information on pages such as those referenced in [What Information Can I Access?](https://www.amazon.ca/gp/help/customer/display.html). When you update information, we usually keep a copy of the prior version for our records.
 - If you do not want to receive email or other communications from us, please adjust your [Customer Communication Preferences](https://www.amazon.ca/gp/cpc/homepage). If you don't want to receive in-app notifications from us, please adjust your notification settings in the app or device.
 - If you do not want to see interest-based ads, please adjust your [Advertising Preferences](https://www.amazon.ca/gp/dra/info).
 - The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of Amazon Services, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Services that require you to Sign in. For more information about cookies and other identifiers, see our [Cookies Notice](https://www.amazon.ca/gp/help/customer/display.html/).
+- If you want to browse our websites without linking the browsing history to your account, you may do so by logging out of your account [here](https://www.amazon.ca/gp/help/customer/display.html) and blocking cookies on your browser.
+- If you want to browse our websites without linking the browsing history to your account, you may do so by [signing out of your account](https://www.amazon.ca/gp/help/customer/display.html) and blocking cookies on your browser.
 - When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop any further processing of your data for that purpose.
+- You will also be able to opt out of certain other types of data usage by updating your settings on the applicable Amazon website (e.g., in "Manage Your Content and Devices"), device, or application. For more information [click here](https://www.amazon.ca/gp/help/customer/display.html). Most non-Amazon devices also provide users with the ability to change device permissions (e.g., disable/access location services, contacts). For most devices, these controls are located in the device's settings menu. If you have questions about how to change your device permissions on devices manufactured by third parties, we recommend you contact your mobile service carrier or your device manufacturer.
+- You will also be able to opt out of certain other types of data usage by updating your settings on the applicable Amazon website (for example, "Manage Your Content and Devices"), device, or application. You can edit your privacy settings by visiting the [Edit Your Privacy Settings](https://www.amazon.ca/gp/help/customer/display.html) page. Most non-Amazon devices also provide users with the ability to change device permissions (for example, disable/access location services, contacts). For most devices, these controls are located in the device's settings menu. If you have questions about how to change your device permissions on devices manufactured by third parties, we recommend you contact your mobile service carrier or your device manufacturer.
 - If you are a seller, you can add or update certain information in [Seller Central](https://sellercentral.amazon.ca/), update your account information by accessing your [Seller Account Information](https://sellercentral.amazon.ca/hz/sc/account-information), and adjust your email or other communications you receive from us by updating your [Notification Preferences](https://sellercentral.amazon.ca/notifications/preferences/ref=xx_notifpref_dnav_xx).
 - If you are an author, you can add or update the information you have provided in the [Author Portal](https://authorcentral.amazon.com/gp/help) and [Author Central](https://authorcentral.amazon.com/) by accessing your accounts in the Author Portal and Author Central, respectively.
 In addition, to the extent required by applicable law, you have the right to request access to, correct, and delete your personal data. If you wish to do any of these things, please go to [Request My Personal Information](https://www.amazon.ca/gp/privacycentral/dsar/preview.html) or contact [Customer Service](https://www.amazon.ca/gp/help/contact-us). Depending on your data choices and province of residence, certain services may be limited or unavailable.
 ## Are Children Allowed to Use Amazon Services?
 You provide information to us when you:
 - search or shop for products or services in our stores;
 - add or remove an item from your cart, or place an order through or use Amazon Services;
 - download, stream, view, or use content on a device or through a service or application on a device;
+- provide information in [Your Account](https://www.amazon.ca/gp/css/homepage.html) (and you might have more than one if you have used more than one email address or mobile number when shopping with us) or[Your Profile](https://www.amazon.ca/gp/pdp/profile);
+- provide information in [Your Account](https://www.amazon.ca/gp/css/homepage.html) (and you might have more than one if you have used more than one email address or mobile number when shopping with us) or [Your Profile](https://www.amazon.ca/gp/pdp/profile);
 - talk to or otherwise interact with our Alexa Voice service;
 - upload your contacts;
 - configure your settings on, provide data access permissions for, or interact with an Amazon device or service;
 - provide information in your [Seller Account](https://sellercentral.amazon.ca/sw/GREX/IndividualSCI/step/IndividualInfo), [Kindle Direct Publishing (KDP)](https://kdp.amazon.com/), [Developer account](https://developer.amazon.com/), or any other account we make available that allows you to develop or offer software, goods, or services to Amazon customers;
 - offer your products or services on or through Amazon Services;
 - communicate with us by phone, email, or otherwise;