| 1 | 1 | Agoda Terms of Use |
| 2 | 2 | |
| 3 | | Last updated March 2021 |
| 3 | Last updated August 2021 |
| 4 | 4 | |
| 5 | 5 | These Terms of Use apply to your use of Agoda's Site and the services offered through it. Your use of the Site indicates your acceptance of the Terms of Use, including the polices incorporated into them by reference. If you do not accept the Terms of Use, you must not use the Site or the services. |
| 6 | 6 | |
| 7 | 7 | **FOR U.S. CUSTOMERS ONLY:** **These Terms of Use include an agreement to mandatory arbitration, which means that you agree to submit any dispute related to this site, the use of our services, or these terms to binding arbitration rather than proceeding in court. You may opt-out of this mandatory arbitration agreement only by following the procedures below. These terms also include a jury waiver.** |
| 8 | 8 | |
| 9 | 9 | The following definitions apply in the Terms of Use: |
| 10 | 10 | |
| 11 | 11 | **Agoda** means Agoda Company Pte. Ltd., a Singapore company with its registered address at 30 Cecil Street, #19-08 Prudential Tower, Singapore 049712 |
| 12 | 12 | |
| 13 | | **Related Companies** means Agoda Services Co., Ltd., Agoda International Pte. Ltd. operating in the United Kingdom, Agoda International (Hong Kong) Ltd., Agoda International Hungary Kft., Agoda International Japan KK, Agoda International (Malaysia) Sdn. Bhd., Agoda International Philippines Corporation, or Agoda International USA LLC. |
| 13 | **Related Companies** means Agoda Services Co., Ltd., Agoda International Pte. Ltd. operating in the United Kingdom, Agoda International (Hong Kong) Ltd., Agoda International Hungary Kft., Agoda International Japan KK, Agoda International (Malaysia) Sdn. Bhd., Agoda International Philippines Corporation, Agoda International USA LLC, or Quantum Growth Network Information Technology (Shanghai) Co., Ltd. |
| 14 | 14 | |
| 15 | 15 | **Site** means the websites and applications owned or otherwise operated by Agoda |
| 16 | 16 | |
| 17 | 17 | The Terms of Use incorporate various policies, including those listed below. The policies may apply to specific Services or programs offered by Agoda. |
| 18 | 18 | |
| 19 | 19 | [Privacy Policy](https://agoda.com/info/agoda-privacy.html), [Shop Safe Policy](https://agoda.com/info/agoda_policies.html), [Agoda Price Guarantee](https://agoda.com/info/agoda_policies.html), [Reservation Guarantee](https://agoda.com/info/agoda_policies.html), [Cancellation Policy](https://agoda.com/info/agoda_policies.html), [Refund Policy](https://agoda.com/info/agoda_policies.html), [AgodaCash Terms](https://agoda.com/info/agoda_policies.html) , [Agoda Cashback Rewards Programs](https://agoda.com/info/agoda_policies.html), [Guest Review Guidelines](https://agoda.com/rewards/HotelReviewGuidelines.html), [FAQs](https://agoda.com/info/agoda_faq.html) |